Facebook & Instagram

Sept. 9, 2020

super easy to install, did it in less than 10 seconds! only thin i wish that shopify would have prompted me to install sooner

Sept. 9, 2020

Slow and convoluted; make it a 1-2-3 step process, i am searching all over the left hand nav bar for buttons to push to verify and check status. Make it easy to roll over, not so byzantine

Sept. 9, 2020

Too complicated and now I cannot figure how to add anything to Facebook or instagram. No tech support and no instructions

Sept. 9, 2020

great stuff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sept. 8, 2020

It just started and haven’t really used it yet. The sign on and setup seems very complex. Definitely not helped by my confusion with Facebook between my business and personal accounts.

Sept. 8, 2020

Recently converted from the Facebook Store app to this one & I have been trying to add our existing instagram account to the Business Manager, but it's a dead link. The button choices are "ADD" or "CANCEL" & only cancel works. I've clicked on the IG page & every area in the box to see if that was the problem, but still nothing so all our new products are unable to be tagged on our instagram page. I suggest not to convert unless absolutely necessary. If support can email me, that would be greatly appreciated.

Sept. 8, 2020

Setting up a FB shop was rather simple via this app, just click through and done. But I had a huge issue: in FB shop, 'checkout on the website' button on every product page would lead to an error page that reads 'Parameter Missing or Invalid: Required parameter missing or invalid: channel' I wrote to shopify support, got an answer that the issue was escalated to the technical team and I shall expect an answer in max 72 hours. Never heard back since. Very disappointed... Then I disconnect everything and re-install and re-create the shop, same error pages... Dont know what to do

Sept. 8, 2020

very good and easy to set up, friendly and make the set up easier for people like me that we are new on this

Sept. 8, 2020

I use this app to develop my business. So far everything is going really well. Hopefully it continues like this.

Sept. 7, 2020

Good help setting up from Brandon Toews in customer support who was very prompt in showing me how to work around a server side error on your end.

Sept. 7, 2020

It is NOT user friendly. So complicated. I want to checkout on my website now because the Facebook payouts are so complicated to try and match to my bank statements but I can't get the Facebook checkout feature to work with my website now. Ugh.

Sept. 7, 2020

Before the change all of my products were on Facebook and I was able to Tag on Instagram. Now all of my new products are not available. It has been over 4 days since I added new items.

Sept. 7, 2020

So far the set up was really easy. This really makes running a shop on Shopify super easy since Facebook gives us an inbuilt way to drive traffic

Sept. 7, 2020

I’m using this App to build my business. Sell more also to build a better platform. To get the word out.

Sept. 6, 2020

Great. Very user friendly. Many alternatives for usage either on Shopify or Facebook direct advertising.

Sept. 6, 2020

I am so glad this is finally working for me - I am excited to see how I can connect all of these channels.

Sept. 6, 2020

This was really confusing to set up. Facebook shop? Facebook manager? Facebook app? There are a lot of steps. I am still not certain where my Facebook shop is located. I am sure once the setup is complete, the integrations will be awesome.

Sept. 5, 2020

Just installed the app. It seems to integrate well with pages from facebook. Good error handling and guidance was provided. Looking forward to see how it performs.

Sept. 5, 2020

This was incredibly easy to set up! It's improved dramatically from years ago and as an entrepreneur and founder I so appreciate.

Sept. 5, 2020

I have enjoyed setting up the app and it has been helping me put my business out there. I have been able to reach a lot of people and give my business a name.