Facebook & Instagram

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking. (I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

Not letting me connect to facebook over and over put in the correct password and email/phone number nothing works

I am not computer savvy at all and I find this app very easy to use and a step by step guide that makes it painless.

1. NO Support. I have reach out numerous times, no response. 2. You are required to use Shopify Payments. Why? Kickbacks? I just wanted to be able to sell on Facebook and Instagram without issues. If you are wanting simplicity, this is NOT the app for you.

Thank you in advance guys.

This app has never worked once. After downloading, without entering any facebook/instagram login details or credentials, the app immediately begins connecting. Connecting to what? I have no idea. The connection fails and it tells me " SOMETHING WENT WRONG Your details couldn’t be submitted yet. Try again in a few moments". I have spoken to Meta and Shopify customer service AT LENGTH. Shopify directs you to Meta customer service. Meta directs you to Shopify customer service. As others here have reviewed, this is just a back and forth of copy-and-paste answers which involve you doing VERY SIMPLE trouble shooting like clearing cache and changing browser. They might as well ask me to restart my computer. I have also been asked to send the same information I have already sent. I even took a screen recording and showed them the exact issue. Additionally, just as others have reviewed, they will continue to close the ticket immediately each time. Finally they said it is not their problem and to contact Facebook.

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.

bien. aun puede mejorar mas

its ok sooo far

The worst support from shopify and meta. Both companies hand balling the issue, after months of continuous contact attempts still no resolution.

exelente me gusta esta aplicasion de facebook

I am unable to verify my business.

Communication helps and is useful

Great integration! It took me 30 minutes to setup.

In a few words would like to say that I love it! It keep me in touch with family, friends and clients. Than you!

LOVE IT

it is very helpful