Facebook & Instagram
All reviews
Review RSS feed
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
I enjoy all of your products. I enjoyed sharing and reposting inspirational posts. Thank you for these great platforms!
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
The app is fine however I got several sales during the holidays and since my items are personalized and have custom options I had to track these people down. This however was not as easy as emailing them or reaching out to them through the fB shop. They never either got the messages or they were never sent. I have no idea how you FB can force something on shops that just doesn't work.
Hi There, Thank you for taking time to leave a review with detailed feedback! Please contact our Business Support team via this link if we can be of further assistance to you: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We'll be sure to follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
The customer service is the best
Hi There! Thank you for taking time to leave a review and sharing your customer support experience with us. We appreciate hearing from our customers and glad we were able to help! Thank you, Meta Support
nice app
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Terrible. Really went downhill. Majority of my products are flagged for "missing size" and will not tag, when they do have sizes and are entered perfectly. Was never like this before. Huge disappintment.
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
its amazing
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Facebook and IG have been amazing tools for my business to grow
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Items constantly in violation of meta policy for no reason. I'm so done with this app.
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
a bit of a learning curve, but once you get the hang of it, it is pretty slick!
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
I am not longer able to access this app page. It appears blank - cache cleared, different browser, uninstall reinstall - nothing is working. I cannot find a resolution and I cannot find a method for reaching out for help. Writing here to hopefully receive a response. Thank-you!
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
It no longer allows me to access the "Manage Facebook data sharing preference" section, and my campaigns are negatively affected. Nobody can solve the problem.
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
It's definitely going better than expected. I am getting more sales and more exposure. Occasionally I have issues capturing all the the information I get when orders come directly from my website versus FB and IG. For example, my website requires a phone number (mainly so we call them customer if there is a problem), but it is not a requirement in FB or IG. Some of our products and services are time sensitive where need to get a hold of the customer asap. Just having their email means we may not get to them in time. These are just minor kinks we can work out. Overall it has definitely boosted sales and we have had zero problem with payouts or processing
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.