Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,184
chart
#149
All reviews
July 21, 2025
July 19, 2025
The whole process is non-intuitive, streamlined and logical. It is a mine field. Profit seems your only directive. Making set up easy to create more profit for you and help others seems a mere after thought, unfortunately !
July 16, 2025
I’m facing an issue with the Facebook & Instagram application. I recently noticed that after installing it, there is no option to reconnect an existing catalog. The app automatically creates a new catalog instead. Please add an option to connect or assign an existing catalog during setup. This feature is essential for those who already have a catalog set up.
July 15, 2025
July 14, 2025
We've been using the Facebook & Instagram app by Meta on our Shopify store to connect our product catalog with social media, and overall, the experience has been mixed. The integration between Shopify and Meta platforms is seamless once set up correctly. Our product catalog syncs automatically, making it easy to tag products on Instagram and Facebook, which has helped boost product visibility. The built-in connection with the Meta Pixel also allows us to track customer behaviour and run retargeting ads effectively. However, the initial setup process is not beginner-friendly. It involves multiple steps—from verifying the domain to linking the correct Business Manager, Catalog, and Ad Account—and can be frustrating if you're not familiar with Meta’s backend systems. Approval for Instagram Shopping took longer than expected and lacked clear feedback. Support through the app is limited, and most issues require navigating Facebook Business Manager, which isn't always intuitive. Despite the challenges, the app is a powerful tool for selling across Meta’s platforms once everything is connected properly. For small business owners or new users, there’s a learning curve, but it’s worth the effort. We’d rate it 4 out of 5 stars.
July 14, 2025
not bad, bit hard to follow whats going on and whats needed to set up- bit confusing
July 14, 2025
Swift pain in the arse to use. Still working on getting things to work..perhaps I'll change my opinion at a later date