All reviews

Rating Breakdown

  • 5
    56% (2,340 ratings)
  • 4
    12% (503 ratings)
  • 3
    7% (279 ratings)
  • 2
    4% (159 ratings)
  • 1
    22% (906 ratings)

Reviews with Text

  • 73% (3,046)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 24, 2025

Useless in Portugal wont work with the shop or activate useless

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

July 23, 2025

Store

LOOMÈ

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 20, 2025

Store

Zahar

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

July 20, 2025

Unable to link my shopify account with facebook for managing adds

Using app

14 days

Total reviews

1

Average rating

1.0

1 / 5 Share

July 19, 2025

The whole process is non-intuitive, streamlined and logical. It is a mine field. Profit seems your only directive. Making set up easy to create more profit for you and help others seems a mere after thought, unfortunately !

Using app

16 days

Total reviews

3

Average rating

3.7

1 / 5 Share

July 19, 2025

not working very well

Using app

Over 6 years

Total reviews

20

Average rating

2.9

5 / 5 Share

July 18, 2025

good service

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

WOh Amazing App

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2025

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

July 16, 2025

I’m facing an issue with the Facebook & Instagram application. I recently noticed that after installing it, there is no option to reconnect an existing catalog. The app automatically creates a new catalog instead. Please add an option to connect or assign an existing catalog during setup. This feature is essential for those who already have a catalog set up.

Using app

Over 4 years

Total reviews

9

Average rating

4.6

3 / 5 Share

July 15, 2025

Using app

Over 1 year

Total reviews

3

Average rating

3.3

5 / 5 Share

July 15, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 14, 2025

We've been using the Facebook & Instagram app by Meta on our Shopify store to connect our product catalog with social media, and overall, the experience has been mixed. The integration between Shopify and Meta platforms is seamless once set up correctly. Our product catalog syncs automatically, making it easy to tag products on Instagram and Facebook, which has helped boost product visibility. The built-in connection with the Meta Pixel also allows us to track customer behaviour and run retargeting ads effectively. However, the initial setup process is not beginner-friendly. It involves multiple steps—from verifying the domain to linking the correct Business Manager, Catalog, and Ad Account—and can be frustrating if you're not familiar with Meta’s backend systems. Approval for Instagram Shopping took longer than expected and lacked clear feedback. Support through the app is limited, and most issues require navigating Facebook Business Manager, which isn't always intuitive. Despite the challenges, the app is a powerful tool for selling across Meta’s platforms once everything is connected properly. For small business owners or new users, there’s a learning curve, but it’s worth the effort. We’d rate it 4 out of 5 stars.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

1 / 5 Share

July 14, 2025

i haven't received any sales since i installed this app

Using app

9 months

Total reviews

1

Average rating

1.0

3 / 5 Share

July 14, 2025

not bad, bit hard to follow whats going on and whats needed to set up- bit confusing

Using app

About 14 hours

Total reviews

1

Average rating

3.0

5 / 5 Share

July 14, 2025

Store

SQES

Using app

12 months

Total reviews

4

Average rating

5.0

1 / 5 Share

July 14, 2025

Swift pain in the arse to use. Still working on getting things to work..perhaps I'll change my opinion at a later date

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

July 14, 2025

awful

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 14, 2025

I can't connect Meta to the shop... frustrating!

Using app

Over 3 years

Total reviews

1

Average rating

1.0