Facebook & Instagram

The app is not working anymore.

I will reinstall shortly

I can't connect. I don't know what the problem is.

impossible to connect pixel

I have tried 10 times to install this and connect my business accounts to no avail. Using Chrome helped but the connection failed each time. I just get a red warning box that says "Something went wrong". Blocked by Meta again.

Could not enable data sharing in the app. Shopify support kept pushing me to Facebook support, and Facebook support pushed me to Shopify support. Quite literally going in circles. If enabling data sharing fails once, just add a custom pixel. They're just not very good at this.

No support, lack of care and completely automated ignore system when problems occur. Each and every response from them is a "thank you for waiting"

very poor instructions, support is either confusing or non-existant. one star more than should be given

see in the fb and insta app to connect in between

Simple to use and works well with my store.

I'm not sure if I'm just doing it wrong but I cant find a place to connect Instagram only... I have an insta from my business but did care to create a Facebook. it seems this app is only for Facebook.