All reviews

Rating Breakdown

  • 5
    95% (406 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

Dec. 8, 2021

Customer service on another LEVEL. Cara is incredible. App is clean and functional, does what it advertises.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Cara, I wanted to say a heart warmed thank you for showing me step by step how to fix my issues. I truly appreciate you taking the time to do that video as it really helped me a whole lot.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Great support. There are little details that one might need help with, and Cara is there to assist. She will guide you through this forest and will make sure everything works as intended.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

It’s easy to set up and they provide stellar customer service! I’ve never had an issue which wasn’t resolved quickly. I would highly recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

We've been using this app for quite some time now. It's easy to understand and use. We encountered a shipping error recently but Cara was extremely helpful, quick, and professional in getting the issue resolved. Thank you for the superb service. Keep it up!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Great app using it now to fullfill my orders with Amazon inventory, thx Cara for following up! Company has good support and answered my questions. Thanks Peter

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

The FBA shipping app is easy to use and the instructional videos and online support from Cara are great. Would definitely recommend as a way to save time fulfilling orders if you are using Amazon MCF with your Shopify store.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

We have been using this app for several months and it works great! Most importantly, this app comes with the best support, Cara, she is professional, patient, and super nice. She always provides us with a satisfying explanation or solution. Really glad we found this app as our solution.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

An app is only as good as the support. Cara here is a rockstar! Wow. We got set up super fast and the interface is so intuitive! Thank you.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

So far this app is amazing and I can tell will save us tons of time manually fulfilling our website orders via Amazon Fulfillment. Straightforward and without the frills I was up and running very quickly. One of the best parts is customer support; Cara has responded literally within second via chat and is super thorough in explaining things. Huge help. Highly recommended!

Using app

About 2 years

Total reviews

11

Average rating

4.8

5 / 5 Share

Oct. 18, 2021

Incredibly low-fricton way of setting up FBA integration with Shopify. And just had a brilliant customer service interaction with Cara when I wasn't sure about something.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Hello Cara, Thank you so much for calling me back today and helping me understand the setup process for ByteStand's FBA Shipping. Specifically the workaround to switch my products from amazon_marketplace_web and the fact that I will need SnapSync... :) Again, I really do appreciate the personal support and Shopify setting verification... Michael

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Smooth onboarding, does the job and has fantastic customer support. Smooth onboarding, does the job and has fantastic customer support.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

This application is very easy to use and configure! Support is very good, Cara was very helpful and fast!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

Cara was super helpful getting everything set up and it was very easy to speak to her when I needed assistance with the issue we were facing.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Live human interaction (what a concept) with an intro demo walking you through the entire setup process. Cara - was incredible and available post demo! Their step-by-step video makes for an easy install. Since Amazon dropped the MCF App ByteStand's picking up a ton of new business. I noticed that you have to be sure to include two new fields in the Bulk Editor step: "Track Quantity" (do this first) and then "Fullmennt Service" fields - in that order. Cara will point this out during the demo! Great customer service!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

The app is very friendly and easy to install. Customer service is awesome, especially Cara who was my representative. She helped me with the onboard process and recorded some videos explaining how to solve some specific issues from my store. Totally recommend the app, the customer service and Cara as well! Thank you guys

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

The app is a great integration tool for fulfilling through FBA. I had some issues at first figuring out how to set it up (I did't watch the instruction video lol). After watching the video and reaching out for a little help from Todd in customer service... I got it all set up perfectly. My life is so much easier because of this app and it has streamlined our fulfillment processes even to the point where I am simply fulfilling orders from my phone while I'm a the beach. Not bad! Thanks for your help Todd! You are amazing!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

The customer support was great. I could receive good customer support in timely manner through the chat and emails, when I post some questions on setting-up.

Using app

About 2 years

Total reviews

2

Average rating

5.0