All reviews

Rating Breakdown

  • 5
    95% (332 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2022

This app has been a dream! Makes fulfillment super easy and Cara is the BEST - excellent customer support!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Cara was awesome! They were so fast at answering my questions. Customer service is so important to us, so it's nice to see when another company's service is outstanding!

Store

Upseat

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Cara provided a lot of help when setting up my account and was very responsive to my emails and questions

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Great support from Cara. Fast and helpfull. The Problem was solved quickly. so i am satisfied with the support

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 8, 2022

The customer service is very supportive and answers all my questions, however as the app doesn't have dashboard and SKU mapping table, I am doubt if it would run normally everyday, I don't want to know the problem only after my customers experienced the problem, so I delete the app within the trial period.

Store

Kruckel

Using app

6 days

Total reviews

2

Average rating

2.5

5 / 5 Share

Jan. 5, 2022

Cara has been amazing in answering all the questions we had. Seems like great app and working fine so far

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

This app lets me sell on Shopify and ship from either FBA or from 3PL. Excellent support, thank you Cara. :Confetti Emoji:

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Customer service on another LEVEL. Cara is incredible. App is clean and functional, does what it advertises.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

It’s easy to set up and they provide stellar customer service! I’ve never had an issue which wasn’t resolved quickly. I would highly recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

We've been using this app for quite some time now. It's easy to understand and use. We encountered a shipping error recently but Cara was extremely helpful, quick, and professional in getting the issue resolved. Thank you for the superb service. Keep it up!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Great app using it now to fullfill my orders with Amazon inventory, thx Cara for following up! Company has good support and answered my questions. Thanks Peter

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

We have been using this app for several months and it works great! Most importantly, this app comes with the best support, Cara, she is professional, patient, and super nice. She always provides us with a satisfying explanation or solution. Really glad we found this app as our solution.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

An app is only as good as the support. Cara here is a rockstar! Wow. We got set up super fast and the interface is so intuitive! Thank you.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

So far this app is amazing and I can tell will save us tons of time manually fulfilling our website orders via Amazon Fulfillment. Straightforward and without the frills I was up and running very quickly. One of the best parts is customer support; Cara has responded literally within second via chat and is super thorough in explaining things. Huge help. Highly recommended!

Using app

1 day

Total reviews

11

Average rating

4.8

5 / 5 Share

May 20, 2025

Great customer service through Cara! She helped me troubleshoot some issues and was super patient.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Hello Cara, Thank you so much for calling me back today and helping me understand the setup process for ByteStand's FBA Shipping. Specifically the workaround to switch my products from amazon_marketplace_web and the fact that I will need SnapSync... :) Again, I really do appreciate the personal support and Shopify setting verification... Michael

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

Cara was super helpful getting everything set up and it was very easy to speak to her when I needed assistance with the issue we were facing.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Live human interaction (what a concept) with an intro demo walking you through the entire setup process. Cara - was incredible and available post demo! Their step-by-step video makes for an easy install. Since Amazon dropped the MCF App ByteStand's picking up a ton of new business. I noticed that you have to be sure to include two new fields in the Bulk Editor step: "Track Quantity" (do this first) and then "Fullmennt Service" fields - in that order. Cara will point this out during the demo! Great customer service!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

The app is very friendly and easy to install. Customer service is awesome, especially Cara who was my representative. She helped me with the onboard process and recorded some videos explaining how to solve some specific issues from my store. Totally recommend the app, the customer service and Cara as well! Thank you guys

Using app

3 days

Total reviews

2

Average rating

5.0