All reviews

Rating Breakdown

  • 5
    95% (414 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

July 6, 2021

Great support from Cara! App works great and when issues have arisen, they are quick to fix them for me.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2021

Cara helped me a lot with my mall problem. Perfect service and an amazing up, upgrade your store and integrate with these guys, they are amazing!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2021

I'm very happy with this app as it has made triggering Amazon FBA shipments automatic. I have no issues with the app at all and have used it for close to two years now. I'm especially appreciative of Cara who patiently helped me recently troubleshoot an issue, which turned out to be on the Amazon side and not related to the app at all.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2021

Very useful app for those who want to sync with amazon store. And a great work of their customer service, in my case, Cara, who took care of my case. Well done

Store

Comfify

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2021

Cara is AWESOME! So very helpful in configuring the app to sync with our Amazon seller account. Thanks again for all your help.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2021

Awesome customer support service! Very helpful and fast even though it was late at night. Big thanks to Clara! You rock :)

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

This app is going to save me more time than anyone would believe. It is a MUST for those that would like Amazon to be the order fulfillment center. I spoke with Cara through customer service and she was extremely helpful with every question I had. I would rate more than 5 stars if that were possible!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

I am using the Amazon FBA shipping app to fulfill my Shopify orders by Amazon. Linking platforms is new to me and Cara has been very helpful in clearly answering my questions. Great customer support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2021

Amazing support and such a great app! Would recommend it to everyone using Shopify and Amazon FBA, you won't find a better solution.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

This is a great app that works as advertised. I had some questions about my setup. I reached out to the support team and quickly got a response from Cara. She was very friendly, knowledgeable and answered all my questions. Highly recommend this app.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2021

The app makes it really easy to setup a webshop via amazon FBA. Also their customer support is super fast at answering questions and handling requests! :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

The app has a couple of steps to set up. I followed the YouTube video on the subject. Simple in hindsight and allows you the ability to pick which product you fulfill from FBA which is a nice feature. The checkout experience is also great on the consumer end with dynamic pricing which allows us to leverage Amazon's low shipping prices which results in higher conversion. I reached out to Cara at customer support a couple of times and she was very helpful (read patient) and gave everything a double check. Will likely use this again for future implementations.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

This app is amazing. Its a must if you want to fulfill your orders. A big thanks to Cara for help me when i had some questions. Thanks again Cara!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

Cara was awesome helping me to get the app properly configured. The app is now working perfectly as advertised!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2021

The support service is very professional and helpful. They are not just help on setting but suggest the other best practice on shipping zone setting. recommended. Thanks. Cara.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

If you are looking for an app to link your Amazon FBA and Shopify account and sync your products through SKUs, you are on the right page. I tried Amazon channel before I came accross this app, and Amazon Channel app messed up my everything and didn't work. I made a call and talked to Cara, she answered all my questions and explained me the process, plus she made a custom video tutorail on my store and explained step by step how to set everything up. It took me about 20 mins to set it up. I appriciete the service and happy to finding you out. Cara is amazing she will help you with everything. Great job and keep it up!

Store

APENT.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 30, 2021

The app is great, and one of the employees by the name of Cara is extremely helpful and outgoing. Very happy with the product, as well as the service!

Using app

7 months

Total reviews

1

Average rating

5.0

2 / 5 Share

March 19, 2021

Used this app for a while. Occasionally it wouldn't allow customers to complete their purchase claiming that we didn't ship to the UK. Approx 2% of orders affected. Shopify adamant problem isn't with them. Tried to get Bytestand to look into the problem but after hearing nothing on the subject have given up. Voting with our feet and moving to another app which also offer inventory synchronization.

Using app

About 2 years

Total reviews

2

Average rating

3.5

Developer Reply

This is unfortunate as this shop owner was with us for over a year. We communicated many times over email with this customer, and explained Amazon will not return rates if they have no inventory. This is Amazon's way of saying they cannot ship something they do not have.

5 / 5 Share

March 17, 2021

Great customer service!! Thank you Cara for making my life easier. Customer service can always be so dreadful but you helped me out so much.

Store

flyrt

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

Although it turned out Bytestand was not the appropriate solution for our needs, we received excellent customer support from Cara who helped us resolve our shipping problem. Thank you for the excellent customer support Cara.

Using app

1 day

Total reviews

4

Average rating

5.0