Amazon MCF by ByteStand
Amazon MCF Shipping by ByteStand
Rating
4.9
feedback
341
chart
#836
All reviews
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July 14, 2023
This app is great! Had one issue and Cara quickly walked me through how to solve it. She sent me a video and walked me through it until my issue was fixed. Highly recommend this App and Cara!! Top notch customer service
July 6, 2021
With your APP now we can save a lot of time while we concentrate in other aspects of the business. You blew away all our expectations and we couldn't be happier with the final result. We will be happy to try more apps from your company. Thank you very much!
July 6, 2021
Great support from Cara! App works great and when issues have arisen, they are quick to fix them for me.
June 24, 2021
Very useful app for those who want to sync with amazon store. And a great work of their customer service, in my case, Cara, who took care of my case. Well done
June 14, 2021
Cara is AWESOME! So very helpful in configuring the app to sync with our Amazon seller account. Thanks again for all your help.
May 17, 2021
This app is going to save me more time than anyone would believe. It is a MUST for those that would like Amazon to be the order fulfillment center. I spoke with Cara through customer service and she was extremely helpful with every question I had. I would rate more than 5 stars if that were possible!
May 17, 2021
I am using the Amazon FBA shipping app to fulfill my Shopify orders by Amazon. Linking platforms is new to me and Cara has been very helpful in clearly answering my questions. Great customer support!
April 30, 2021
This is a great app that works as advertised. I had some questions about my setup. I reached out to the support team and quickly got a response from Cara. She was very friendly, knowledgeable and answered all my questions. Highly recommend this app.
April 29, 2021
The app makes it really easy to setup a webshop via amazon FBA. Also their customer support is super fast at answering questions and handling requests! :)
April 28, 2021
The app has a couple of steps to set up. I followed the YouTube video on the subject. Simple in hindsight and allows you the ability to pick which product you fulfill from FBA which is a nice feature. The checkout experience is also great on the consumer end with dynamic pricing which allows us to leverage Amazon's low shipping prices which results in higher conversion. I reached out to Cara at customer support a couple of times and she was very helpful (read patient) and gave everything a double check. Will likely use this again for future implementations.
April 23, 2021
Cara was awesome helping me to get the app properly configured. The app is now working perfectly as advertised!
April 23, 2021
The support service is very professional and helpful. They are not just help on setting but suggest the other best practice on shipping zone setting. recommended. Thanks. Cara.
March 19, 2021
Used this app for a while. Occasionally it wouldn't allow customers to complete their purchase claiming that we didn't ship to the UK. Approx 2% of orders affected. Shopify adamant problem isn't with them. Tried to get Bytestand to look into the problem but after hearing nothing on the subject have given up. Voting with our feet and moving to another app which also offer inventory synchronization.
This is unfortunate as this shop owner was with us for over a year. We communicated many times over email with this customer, and explained Amazon will not return rates if they have no inventory. This is Amazon's way of saying they cannot ship something they do not have.
March 16, 2021
Although it turned out Bytestand was not the appropriate solution for our needs, we received excellent customer support from Cara who helped us resolve our shipping problem. Thank you for the excellent customer support Cara.
March 3, 2021
The app has worked great on my trial orders so far. Even better is their customer support. Hands down the best support I have gotten on any of the dozens of apps I have used/tried in the past.
March 2, 2021
This app is great! The app connected my Shopify store to Amazon and they helped troubleshoot issues we had over the phone. They have Amazing customer support, Cara is the best!
Feb. 24, 2021
I used this app to fulfill my shopify orders through amazon fba. It not only save me money on the shipping but also freed up my time to focus more to grow my business. Setting up the app was easy once you follow the video instructions and Cara was always available ready to assist if needed. Great experience overall all and saving $$ is always a plus.
Feb. 19, 2021
Fantastic support always. Got the app up and running and it works great. Highly recommend this app to anyone
Feb. 18, 2021
Cara was great and very helpful! She helped me figure out a complicated situation. Thanks a lot for your help!