All reviews

Rating Breakdown

  • 5
    95% (406 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

Nov. 24, 2020

My customers were receiving an error at checkout and the orders were begin abandoned. Cara responded within minutes with a detailed explanation and recommendations to solve the issue.

Store

Pawlife

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Terrific customer service. Very easy to use. Cara was extremely helpful in helping me figure out my issues and stayed on the phone with me for more than 30 minutes. Look forward to using ByteStand and the other services they have to offer.

Store

Gemini

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I recommend this app, because of it functionality and professional customer support. In case we need support, receiving detailed instruction by e-mail. Thank you.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

We are very happy with this app. The customer service is excellent! I highly recommend this company!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2021

5 Stars for Cara! She's fantastic! Her excellent help fixed our Füd Vitamin Energy fulfilment issues! Much appreciated when I needed a hand with some technical elements! Shower her in confetti!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Great customer service from cara! Helped me to install the app properly and was very kind :) Also answered many questions and solved many small problems.

Store

KIVY

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 9, 2020

I like how straight forward and easy to use this app is. It's fantastic and extremely helpful. The technical support is extraordinary especially Cara, and the turnaround time for responses are first class! I would recommend this app to anyone using Amazon's FBA.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 3, 2020

Superb customer service. Thank You Cara for sorting out my issue so quickly and efficiently. Great Job! I would highly recommend and feel confident in service.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Awesome Support from Cara! This service is great and Bytestand offers many other very interesting features. Thanks.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Cara was such great help! She even took the time to make a video for me specifically to help me with my shipping details. Great customer service!! I would definitely recommend ByteStand to FBA Sellers on Amazon. Happy happy happy!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

CARA has been super helpful as per usual, cant thank her enough. Support for the app is great, if you do run into any issues

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Awesome Support from Cara! Really straight forward, friendly and clear! Super pleased with them so far!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Bytestand gives a seamless integration between Shopify site and Amazon FBA. A gamechanging app and has helped us enormously. Incredible customer service too - they go the extra mile! Special thanks to Cara who is always a massive help!

Store

Nutrali

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I connected the app and got my first orders but I wasn't sure the connection was working. Reached out to Support, talked to Cara and her support was amazing. Everything was working fine, pretty good!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Fantastic and very simple app to use and set up. The instructional videos provided are very helpful. And Cara is always available to offer support and break it down very easily to help you resolve any issues. Thank you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 11, 2020

Customer service for this app is top notch. Cara takes the time to look into your issues and even creates video tutorials to help. My biggest issue is that you need to purchase 2 different apps (FBA Shipping and FBA Import) to have a complete solution.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 20, 2020

Excellent Customer Support to help with onboarding and ensuring everything is set up correctly and working smoothly. Thanks Cara!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

We have sold on Amazon since 2018 and the apps work perfectly for our business. Amazon import and FBA shipping. Trick is to watch the video guides. Once you have everything setup you can then ask the support team to check everything over. Byte stand were able to login to our store remotely and provide screen shot step by steps. Support provided by Cara was absolutely top notch. This is why we are giving a 5 star review.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

The setup works very smooth so far, customer service is great and Bytestand offers many other very interesting features. Happy to explore them all in the future!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Excellent service and great apps to link Amazon with Shopify! Cara in support is excellent and always available to help out with the set-up! The apps are excellent for Amazon sellers wanting to have FBA fulfilment.

Using app

Over 2 years

Total reviews

1

Average rating

5.0