All reviews

Rating Breakdown

  • 5
    95% (325 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2020

Excellent service and great apps to link Amazon with Shopify! Cara in support is excellent and always available to help out with the set-up! The apps are excellent for Amazon sellers wanting to have FBA fulfilment.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

This app has saved us so much time and money! They always handle help resolve our issues even if it means reaching out to other apps and working together with them. They are a small team so responses can take up to a few hours for them to get back to you on. Sometimes this can cause issues if it relates to a functionality that you need for sales. It is rare that we have had that issue. Overall 5 stars! Bytestand thank you for your incredible service! Everyone else reading this just buy the app and save yourself some time! Plus the more people on board the more people Byestand can hire. Which means quicker responses to tickets. Win-win! :) Special Thanks to Cara for helping us with our recent issue! You really went above and beyond! Bytestand don't let that one getaway! Cara is a keeper. Chelsea Lloyd Senior Brand Manager Flomentum

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 3, 2020

I was having some issue with mixed orders that where in CA, and Cara was able to quickly resolve it

Store

GLO24K

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2020

Great app to save time by automating orders. The customer support is amazing, they were a real help with my complex UK/EU + FBA/manual requirements. I've saved hours of my time using this app.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 16, 2020

I can not recommend the app and especially the service provided. We have a running shop and implemented the app. First we never, after several tries got a full setup from the guys. We asked them several times for a detailed documentation about the linking. They couldnt provide and just showed us one crappy video. Then we had some extended requirements about EU wide shipping and different charges. Its not supported. If you sell FBA and FBM you will get in a lot of trouble. Then we deleted the app and all the settings were broken. Just a big mess up. Just to let everyone know. Its a very crucial process with the app and the support is really bad. Thats a reason I wouldnt go for these guys. How can you offer something like this and not even provide a complete documentation for a setup?! Thats in no way professional. And then you get one reply every day. Good luck to get this running.

Store

Legona

Using app

25 days

Total reviews

2

Average rating

3.0

Developer Reply

This might be the most illogical review we've ever received as our app was working perfectly on this store!! And this customer knew the app was working fine. So no idea why we got a bad review! As for our customer support, we exchanged 22 chats with this customer. I counted. We are available via phone, email and chat during normal business hours. We have a YouTube Video library everyone can see here: https://bit.ly/2CDugOn We have FAq's inside the app and on our website. And if all that fails all our customers can schedule a time on our calendar for a live screen share and walk through and setup of the app. Anyone can do that here: https://calendly.com/bytestand-1

5 / 5 Share

July 2, 2020

Great app. Does exactly what I need it to do. Customer support are also fast and helpful. This is really the best option when using Amazon FBA and shopify together.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Another great Customer Support experience with Cara - Bytestand Customer Support is the best Ive ever encountered. The response time is stellar and they will support to nth degree to make sure you get the help you need. They will even use video call to share screen and identify and explain issues and walk you through solution and make sure it works. Super friendly and patient. Extremely clear. Cara is awesome! Cara, thank you! :)

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

The app works perfectly to ship products via FBA. More importantly, the support offered is excellent! Would recommend!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Works great. appreciate it and the great support. We recommend it to anyone using shopify/amazon together. Support from Cara was awesome. thanks! P I appreciate her support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

Definitely the best FBA app for Europe: it provides precise tracking to customers (through Amazon swiship service), it allows customer selecting delivery speed and it also enable customizing Amazon Packing Slip. Technical support is excellent!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Great App. We use it in the USA and also in Europe. Nicole on the support team is amazing and happy to help with all setup questions.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

It works great and Todd is super helpful. FBA and Shopify integration is always tricky but they helped us get it setup. Cheers!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Their customer service is SO great!! I had some issues and they went above and beyond to walk me through how to set up the app and make sure it was right for my store!!

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 6, 2019

Amazing customer support -- jumped into our store and updated the app to fix the bug we found in minutes.

Using app

10 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 27, 2025

Great customer service. I just called an was helped professionaly and fast with a google hangout. Really Wir nutzen ByteStand seit 2022 – super easy und läuft einfach! Bestellungen gehen automatisch an Amazon, der Bestand sync’t perfekt, und die neuen Versandregeln funktionieren top. Richtig gutes Tool mit mega Support!the best customer service I had so far. We’ve been using ByteStand since 2022 – super smooth and just works! Orders go straight to Amazon, inventory stays in sync, and the new shipping rules are awesome. Great app and awesome support!

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

I had a ton of questions regarding if this app was right for my business. I spoke with Chip at support who was super knowledgeable about their app as well as Amazon FBA. I went backwards and forwards a few times with Chip over the course of a week. All of my questions were answered at every stage. Great support !!!!

Store

OmYONI

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2019

Fab App and fab customer service. Does exactly what it says on the tin. Customer service is very responsive and more importantly very knowledgable. I'm know enjoying fully automated dispatch which is a huge relief. Thanks Bytestand!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

The ByteStand app works like a charm and the service they provide me is the best I ever had with any other app developers. Two thumbs up guys!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

April 21, 2019

The app is easy to use and inexpensive. There were some miscommunications between us. But it's all good now, thank you Todd.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 28, 2021

App works really well - opens the order and it's created on Amazon straight away - providing the right quantity is availability. Also fantastic support from Cara when enabling the app and ensuring everything was set up correctly.

Using app

About 2 years

Total reviews

4

Average rating

5.0