All reviews

Rating Breakdown

  • 5
    95% (332 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2018

This is an absolute must have app if you are selling internationally via Amazon and Shopify and if you don't want an international 3PL. Bytestand's FBA shipping app has connected our Shopify stores to our Amazon UK account and essentially gives us the market reach we wanted in the EU. Installation is incredibly simple and if there is an issue, Todd and his team will always have a solution and most of the time its sent over in less than 24hr. Awesome app and some of the best customer service I've experienced when it comes to Shopify apps.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2018

We've been using Bytestand for over a year now and they've really helped us integrate our store with our Amazon marketplaces. I've had to contact Todd a couple of times for some config and support issues and he's been incredibly responsive and helpful. He took the time to walk me through a screen share which was more than I was expecting and really appreciated. *****Would definitely recommend***** Apparelly Gloves

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2018

Works GREAT, makes life easy. Fast and detailed responses from the developer. Happy to be using the software.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2018

App does exactly what I had hoped which is automatically update the customer with tracking once the order ships from Amazon. No more cut-and-pasting needed! Also worth including, I had some questions and support got back promptly with answers. kos.com

Using app

5 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 21, 2017

*I will gladly change this review to 5 stars if/when this issue gets sorted as I hate leaving anything but 5 star reviews. But after a total of 7+ hours on the phone (conservatively) with staff from Shopify, ByteStand, and Amazon, and still not being able to get this app working as described, I feel this is a fair rating based on my experience; I am sorry. CONTEXT: The gentleman at ByteStand was very nice and professional and we trouble shot via shared-screen a lot of possible issues until everything seemed to be done correctly. However, allegedly I am still unable to fulfill international orders via ByteStand on FBA Export Eligible inventory. I was told that this is an Amazon issue, not a ByteStand issue in spite of my inventory being FBA Export Eligible. While on the phone with Amazon, they are told me that they do not allow "non-media" products to be internationally fulfilled via 3rd party fulfillment software, so there is a massive discrepancy here in what ByteStand FBA says they do vs what Amazon is telling me. I politely insisted that they were incorrect and escalated this case all the way up to Catalog Captive Team and then escalated it again to "Leadership" (with screen shots) insisting that this app should be working and that it was set up properly and that the problem must be on their end. The case is still open. However, I expect Amazon sweep this under the rug via ninja-closing-the-case-on-the-down-low and/or ninja-merging-the-case-with-an-unrelated-case-closed-weeks-ago which leaves me pounding sand for the last 2 days. Besides the app not working properly for me, the people at ByteStand were very nice and professional.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 3, 2017

Very quick and great, user friendly help! The video was a fantastic support to fix all mistakes we made - Thanks to Todd Trimakas ;-)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2017

It is a great experience using bytestand !! All the orders outside USA is fulfilled automatically. Todd was of great help all through out!! Looking forward for useful apps from Byte stand. :)

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2017

I lost a ton of money on FBA shipping. It is complex and one size shipping doesn't fit all types of products for fulfillment. I called ByteStand and spoke with Todd the owner, he was great! I installed the app and was able to get it going in no time and ensuring that I have a small margin on shipping! If you use FBA you need this app! Thank me later!

Using app

18 days

Total reviews

3

Average rating

5.0