All reviews

Rating Breakdown

  • 5
    95% (413 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

Feb. 23, 2023

Cara was super helpful with figuring out some of my shipping settings. She sent screenshots of all of her work and now everything looks and works perfectly. Thanks Cara!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

After trying many apps and getting nowhere, I am so glad I found this app. Set me up super quick and walked me through the process! Support is 5*, thankyou so much to Cara! Excited to now launch my website!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

I'd like to thanks Cara for her huge support ! She replies so quick and the app is super easy to use.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Bytestand app is awesome! It does seamless integration for Shopify and Amazon MFC. Their support is fantastic and does their job pretty well.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

The app is easy to setup and the support videos are very good. This will help streamline things for us, so I highly recommend it. Also the support from Cara has been fantastic!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Seamless experience for fulfilling Shopify orders with Amazon FBA. Customer service is extremely prompt and helpful!

Store

PBfit

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

Truly amazing customer service support from Cara and the set-up took less than 30 minutes. Also, the app works fast (within 60 seconds my Shopify order was imported to Amazon!).

Using app

About 2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 13, 2023

Cara the best suuport! Always respond in time with solutions! Brilliant customer support. Highly recommended!

Store

Tangem

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Greatly simplifies things and happy that it exists. We try to automate as much as possible and consolidate inventory. This allows us to hold it in one place.

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 13, 2023

All the necessary features are extra paid. Don't waste your time as it's not worth it. Stock sync - 35 dollars, orders sync 25 dollars, app 35 dollars... big no!

Using app

15 minutes

Total reviews

13

Average rating

4.1

Developer Reply

Yes, we need to charge for our services in order to recoup the massive investment in time and energy we've made into all of our apps here on Shopify.

5 / 5 Share

Jan. 9, 2023

I recently started using the Byte Stand and I am blown away by how helpful and efficient it has been. The user interface is easy to navigate and the features have saved me so much time and effort. But the real standout for me has been the customer service. Carra's team has been incredibly responsive and helpful whenever I had a question or needed assistance. HIghly recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Excellent customer service. Cara's response time is incredible. This is my first time using it, and I'm amazed at how simple it is to set up and connect to your Amazon Seller Central.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 6, 2023

UPDATE The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough! ---- Cara is a wonderful support rep that's conscientious and hard working, any issue we ever experienced that she could help with was resolved by her speedily, with care & true professionalism. Unfortunately, I cannot say the values of the company. We rolled past our free trial by a total of 4 days over the holiday period and therefore fell into a paid period. After experiencing a few bugs and gaps in the product we had already stopped using it, we asked for a courteous refund but the company refused even though it's clear we'd stopped using the app before this date from our usage logs. Bugs & holes include: - inventory update feature not correctly updating which cost us a few days in sales as it would keep marking products out of stock - painful in Q4 - unable to remove markets from billing without the developer - pricing updates only match list price, not sale price of amazon listings - made this function impossible to as the primary function is to match up Amazon sale pricing to shopify store Ultimately given we didn't use the product for those 4 or so days & one of the paid features didn't function correctly throughout, it would have been reasonable of the company to refund. I would be glad to remove the negative areas of my review if this can be resolved. I'm not sure that $100 is worth souring a relationship.

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Our typical free trial period is 7 days. However this shop was given a 90 day free trial. This shop went past that 90 day free trial period and was finally charged after using the app for free for 3 months.

5 / 5 Share

Jan. 6, 2023

Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

A great app and great support. I have been working with quite a few shopify app companies, and this one is the best by far.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Good app and good customer service. I often email customer service for some issues. They all responded in a timely manner. Kudos to Cara.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Cara was really helpful, she help me to set up my account properly. Step by step making sure it was ready to go.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Cara provided excellent support and troubleshooting for my store. She took the time to understand the issues I was having and provide a successful resolution. I have been using ByteStand for years and like that all the functionality I need is in one place.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Got our first sale through the newly launched website and the integration ran smoothly, this was exactly what we needed. Setting it up is pretty easy to understand and follow especially with the videos. Cara was also easy to get in touch with and was very helpful with making sure everything was running properly. Definitely recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

This app is exactly what we needed to automate our product fulfillment for our Shopify orders through Amazon! Cara is incredibly helpful and was able to help us make sure we were set up properly. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0