All reviews

Rating Breakdown

  • 5
    95% (325 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2023

I have had a GREAT experience so far. Never did I expect to receive such incredible customer support from an App. Cara (spelling?) is extremely knowledgeable and more than willing to help out. She is so patient and kind as well. 10/10

Using app

3 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 12, 2023

Cara was AMAZING! We needed quick help and Cara saved the day. Answered all of our questions with care and resolved our issues. Highly recommend ByteStand. Great app, awesome customer support!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Great support by Cara. Set up can be complicated but once we received the first order, Cara provided outstanding support. Even created a video on the fly to show me how to resolve the problem.

Using app

About 1 month

Total reviews

6

Average rating

3.3

5 / 5 Share

May 2, 2023

We finally found an app that really works. The app is robust and syncs orders and inventory perfectly. We're very happy. Plus, customer service is the best. Cara is amazing, she is available and always willing to help. Very efficient and knowledgeable . Look no further, this is the ideal app for any Shopify seller using Amazon FBA/ MCF.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

We've been using ByteStand since December 2022 and have been so impressed with how easy it is to use. The stand out is the amazing customer service we've experienced. Cara is truly amazing; great communication and always so quick to reply to any questions. ByteStand has improved our processes and saves so much time.

Store

Prank-O

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

May 1, 2023

this app is not transparent about their pricing. I had to spend a lot of time using it before i could figure out how much it was actually going to cost me. It the end, this app would cost me 4x the price of other apps i've already used, that do the same thing. Frustrating because it's just a waste of my time. Make a good product and be transparent. Pricing is only visible once you’re connected everything and spent time setting it up. It took a long conversation with the chat agent to even figure out the costing. “Starting at 25$/markletplace would” might be a transparent way to communicate. No need to obscure the pricing. It just makes you look bad.

Using app

16 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Our app was only installed for a total of 15 minutes, which simply isn't enough time to ascertain our value. Furthermore, inside the app all our pricing is laid out plainly so shops can customize it to their exact needs.

5 / 5 Share

April 20, 2023

The app is fairly easy to install and configure. Once setup it works without much management at all. Our store uses subscriptions where orders are generated automatically by a third-party app and I had some trouble figuring out how to configure this. I chatted support and got in touch with Cara right away. She immediately knew exactly which settings to change to solve my issue (less than 5 minutes and we were syncing subscription orders)! Thanks Cara!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2023

I have been using ByteStand for 7 years since the first version. ByteStand is the most perfect application that helps me save time for my business that can sync inventory from Amazon FBA to my website on Shopify and ship it automatically. I very like it. It is very easy to use. And developers "Todd" and Cara are very nice. They always help me and answer all my questions very quickly. Recommed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2023

ByteStand is the easiest way to connect Shopify orders to Amazon fulfillment, period. Amazon offers their own fulfillment option but it is limited and Amazon support is not great. ByteStand on the other hand has amazing support and a super easy to follow interface. If you have been looking for an option to fulfill shopify orders with Amazon FBA, look no further. Greatly appreciate this service and fully recommend it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

Cara was fantastic - super knowledgeable and helpful and ensured the issue was fixed 100%. Also extremely pleasant to deal with.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

CARA is lovely and prepared to help you at any step. I can now use the service at full speed. Thanks.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Cara is absolutely fabulous and is always on point with any questions. And if something isn't easy to answer or a new issue she digs in and gets the answers quickly. Couldn't find a better support helper. The App itself has come a long way from a few years ago and supports subscription apps now like ReCharge! YAY! Kudo's to the app devs and their hard work.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

Customer support is 5 star - we're using this in the UK and has been really helpful for the business. Best Shopify app so far

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

simple to use. I could set up most of the things. The support is fantastic. Todd was very helpful. Highly recommended

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Cara was super helpful with figuring out some of my shipping settings. She sent screenshots of all of her work and now everything looks and works perfectly. Thanks Cara!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

After trying many apps and getting nowhere, I am so glad I found this app. Set me up super quick and walked me through the process! Support is 5*, thankyou so much to Cara! Excited to now launch my website!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Bytestand app is awesome! It does seamless integration for Shopify and Amazon MFC. Their support is fantastic and does their job pretty well.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Seamless experience for fulfilling Shopify orders with Amazon FBA. Customer service is extremely prompt and helpful!

Store

PBfit

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Greatly simplifies things and happy that it exists. We try to automate as much as possible and consolidate inventory. This allows us to hold it in one place.

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 13, 2023

All the necessary features are extra paid. Don't waste your time as it's not worth it. Stock sync - 35 dollars, orders sync 25 dollars, app 35 dollars... big no!

Using app

10 minutes

Total reviews

14

Average rating

3.9

Developer Reply

Yes, we need to charge for our services in order to recoup the massive investment in time and energy we've made into all of our apps here on Shopify.