Amazon MCF by ByteStand
Advanced global Amazon MCF with real human support
Rating
4.9
feedback
353
chart
#764
All reviews
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May 2, 2023
We finally found an app that really works. The app is robust and syncs orders and inventory perfectly. We're very happy. Plus, customer service is the best. Cara is amazing, she is available and always willing to help. Very efficient and knowledgeable . Look no further, this is the ideal app for any Shopify seller using Amazon FBA/ MCF.
May 1, 2023
We've been using ByteStand since December 2022 and have been so impressed with how easy it is to use. The stand out is the amazing customer service we've experienced. Cara is truly amazing; great communication and always so quick to reply to any questions. ByteStand has improved our processes and saves so much time.
May 1, 2023
this app is not transparent about their pricing. I had to spend a lot of time using it before i could figure out how much it was actually going to cost me. It the end, this app would cost me 4x the price of other apps i've already used, that do the same thing. Frustrating because it's just a waste of my time. Make a good product and be transparent. Pricing is only visible once you’re connected everything and spent time setting it up. It took a long conversation with the chat agent to even figure out the costing. “Starting at 25$/markletplace would” might be a transparent way to communicate. No need to obscure the pricing. It just makes you look bad.
Our app was only installed for a total of 15 minutes, which simply isn't enough time to ascertain our value. Furthermore, inside the app all our pricing is laid out plainly so shops can customize it to their exact needs.
April 20, 2023
The app is fairly easy to install and configure. Once setup it works without much management at all. Our store uses subscriptions where orders are generated automatically by a third-party app and I had some trouble figuring out how to configure this. I chatted support and got in touch with Cara right away. She immediately knew exactly which settings to change to solve my issue (less than 5 minutes and we were syncing subscription orders)! Thanks Cara!
April 7, 2023
I have been using ByteStand for 7 years since the first version. ByteStand is the most perfect application that helps me save time for my business that can sync inventory from Amazon FBA to my website on Shopify and ship it automatically. I very like it. It is very easy to use. And developers "Todd" and Cara are very nice. They always help me and answer all my questions very quickly. Recommed.
April 6, 2023
ByteStand is the easiest way to connect Shopify orders to Amazon fulfillment, period. Amazon offers their own fulfillment option but it is limited and Amazon support is not great. ByteStand on the other hand has amazing support and a super easy to follow interface. If you have been looking for an option to fulfill shopify orders with Amazon FBA, look no further. Greatly appreciate this service and fully recommend it!
March 24, 2023
Cara was fantastic - super knowledgeable and helpful and ensured the issue was fixed 100%. Also extremely pleasant to deal with.
March 16, 2023
CARA is lovely and prepared to help you at any step. I can now use the service at full speed. Thanks.
March 16, 2023
Cara is absolutely fabulous and is always on point with any questions. And if something isn't easy to answer or a new issue she digs in and gets the answers quickly. Couldn't find a better support helper. The App itself has come a long way from a few years ago and supports subscription apps now like ReCharge! YAY! Kudo's to the app devs and their hard work.
March 16, 2023
Customer support is 5 star - we're using this in the UK and has been really helpful for the business. Best Shopify app so far
Feb. 27, 2023
simple to use. I could set up most of the things. The support is fantastic. Todd was very helpful. Highly recommended
Feb. 23, 2023
Cara was super helpful with figuring out some of my shipping settings. She sent screenshots of all of her work and now everything looks and works perfectly. Thanks Cara!
Feb. 21, 2023
After trying many apps and getting nowhere, I am so glad I found this app. Set me up super quick and walked me through the process! Support is 5*, thankyou so much to Cara! Excited to now launch my website!
Jan. 16, 2023
Seamless experience for fulfilling Shopify orders with Amazon FBA. Customer service is extremely prompt and helpful!
Jan. 13, 2023
Greatly simplifies things and happy that it exists. We try to automate as much as possible and consolidate inventory. This allows us to hold it in one place.
Jan. 13, 2023
All the necessary features are extra paid. Don't waste your time as it's not worth it. Stock sync - 35 dollars, orders sync 25 dollars, app 35 dollars... big no!
Yes, we need to charge for our services in order to recoup the massive investment in time and energy we've made into all of our apps here on Shopify.
Jan. 9, 2023
I recently started using the Byte Stand and I am blown away by how helpful and efficient it has been. The user interface is easy to navigate and the features have saved me so much time and effort. But the real standout for me has been the customer service. Carra's team has been incredibly responsive and helpful whenever I had a question or needed assistance. HIghly recommend.
Jan. 6, 2023
UPDATE The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough! ---- Cara is a wonderful support rep that's conscientious and hard working, any issue we ever experienced that she could help with was resolved by her speedily, with care & true professionalism. Unfortunately, I cannot say the values of the company. We rolled past our free trial by a total of 4 days over the holiday period and therefore fell into a paid period. After experiencing a few bugs and gaps in the product we had already stopped using it, we asked for a courteous refund but the company refused even though it's clear we'd stopped using the app before this date from our usage logs. Bugs & holes include: - inventory update feature not correctly updating which cost us a few days in sales as it would keep marking products out of stock - painful in Q4 - unable to remove markets from billing without the developer - pricing updates only match list price, not sale price of amazon listings - made this function impossible to as the primary function is to match up Amazon sale pricing to shopify store Ultimately given we didn't use the product for those 4 or so days & one of the paid features didn't function correctly throughout, it would have been reasonable of the company to refund. I would be glad to remove the negative areas of my review if this can be resolved. I'm not sure that $100 is worth souring a relationship.
Our typical free trial period is 7 days. However this shop was given a 90 day free trial. This shop went past that 90 day free trial period and was finally charged after using the app for free for 3 months.
Jan. 6, 2023
Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks
Dec. 28, 2022
Good app and good customer service. I often email customer service for some issues. They all responded in a timely manner. Kudos to Cara.