All reviews

Rating Breakdown

  • 5
    95% (332 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2023

Cara is absolutely fabulous and is always on point with any questions. And if something isn't easy to answer or a new issue she digs in and gets the answers quickly. Couldn't find a better support helper. The App itself has come a long way from a few years ago and supports subscription apps now like ReCharge! YAY! Kudo's to the app devs and their hard work.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

Customer support is 5 star - we're using this in the UK and has been really helpful for the business. Best Shopify app so far

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Cara was super helpful with figuring out some of my shipping settings. She sent screenshots of all of her work and now everything looks and works perfectly. Thanks Cara!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

After trying many apps and getting nowhere, I am so glad I found this app. Set me up super quick and walked me through the process! Support is 5*, thankyou so much to Cara! Excited to now launch my website!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Bytestand app is awesome! It does seamless integration for Shopify and Amazon MFC. Their support is fantastic and does their job pretty well.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Seamless experience for fulfilling Shopify orders with Amazon FBA. Customer service is extremely prompt and helpful!

Store

PBfit

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Greatly simplifies things and happy that it exists. We try to automate as much as possible and consolidate inventory. This allows us to hold it in one place.

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 13, 2023

All the necessary features are extra paid. Don't waste your time as it's not worth it. Stock sync - 35 dollars, orders sync 25 dollars, app 35 dollars... big no!

Using app

10 minutes

Total reviews

14

Average rating

3.9

Developer Reply

Yes, we need to charge for our services in order to recoup the massive investment in time and energy we've made into all of our apps here on Shopify.

5 / 5 Share

Jan. 9, 2023

I recently started using the Byte Stand and I am blown away by how helpful and efficient it has been. The user interface is easy to navigate and the features have saved me so much time and effort. But the real standout for me has been the customer service. Carra's team has been incredibly responsive and helpful whenever I had a question or needed assistance. HIghly recommend.

Using app

11 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 6, 2023

UPDATE The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough! ---- Cara is a wonderful support rep that's conscientious and hard working, any issue we ever experienced that she could help with was resolved by her speedily, with care & true professionalism. Unfortunately, I cannot say the values of the company. We rolled past our free trial by a total of 4 days over the holiday period and therefore fell into a paid period. After experiencing a few bugs and gaps in the product we had already stopped using it, we asked for a courteous refund but the company refused even though it's clear we'd stopped using the app before this date from our usage logs. Bugs & holes include: - inventory update feature not correctly updating which cost us a few days in sales as it would keep marking products out of stock - painful in Q4 - unable to remove markets from billing without the developer - pricing updates only match list price, not sale price of amazon listings - made this function impossible to as the primary function is to match up Amazon sale pricing to shopify store Ultimately given we didn't use the product for those 4 or so days & one of the paid features didn't function correctly throughout, it would have been reasonable of the company to refund. I would be glad to remove the negative areas of my review if this can be resolved. I'm not sure that $100 is worth souring a relationship.

Using app

7 months

Total reviews

5

Average rating

3.4

Developer Reply

Our typical free trial period is 7 days. However this shop was given a 90 day free trial. This shop went past that 90 day free trial period and was finally charged after using the app for free for 3 months.

5 / 5 Share

Jan. 6, 2023

Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Good app and good customer service. I often email customer service for some issues. They all responded in a timely manner. Kudos to Cara.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

This app is exactly what we needed to automate our product fulfillment for our Shopify orders through Amazon! Cara is incredibly helpful and was able to help us make sure we were set up properly. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 3, 2022

Responsive customer service, they were able to effectively walk me through issues. - UX is clunky and there were some tricks to get around some of the bugs - No issues with functioning

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 21, 2025

Cara was very helpful while solving an issue I had! Customer support was a breeze I have faith that if I ever have another issue, they will help solve it without a problem.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Using this now on a second store, where it's way cheaper to fulfil with Amazon than another 3rd party. Works like a charm, and very easy to set-up once you've done it once....

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Cara was great! She walked me through everything making sure the ByteStand Amazon app what installed and operating correctly. She also was able to answer all my questions and concerns.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

A fantastic app and even more fantastic support! This app is reducing a ton of stress by allowing me to consolidate operations through Amazon with seamless customer experience. App set up is super easy with easy to following guidance. When I ran into some issues with how Shopify was set up on my end, Cara provided amazing support and the issue was fixed in no time. I cannot recommend it enough.

Store

Tealbee

Using app

About 22 hours

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 11, 2022

Very easy to set up and integrated very well with our Shopify business. When we needed support, the team are quick to respond, friendly and have great advice on how to solve any challenges. Would recommend using this App

Store

HIPPEAS

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Good app but even better customer service. Not only is Cara quick to reply, she provides clear instructions on how to resolve the issue. Her Knowledge Base tool is extremely helpful.

Using app

7 months

Total reviews

3

Average rating

5.0