Amazon MCF by ByteStand

Jan. 9, 2023

I recently started using the Byte Stand and I am blown away by how helpful and efficient it has been. The user interface is easy to navigate and the features have saved me so much time and effort. But the real standout for me has been the customer service. Carra's team has been incredibly responsive and helpful whenever I had a question or needed assistance. HIghly recommend.

Jan. 6, 2023

UPDATE The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough! ---- Cara is a wonderful support rep that's conscientious and hard working, any issue we ever experienced that she could help with was resolved by her speedily, with care & true professionalism. Unfortunately, I cannot say the values of the company. We rolled past our free trial by a total of 4 days over the holiday period and therefore fell into a paid period. After experiencing a few bugs and gaps in the product we had already stopped using it, we asked for a courteous refund but the company refused even though it's clear we'd stopped using the app before this date from our usage logs. Bugs & holes include: - inventory update feature not correctly updating which cost us a few days in sales as it would keep marking products out of stock - painful in Q4 - unable to remove markets from billing without the developer - pricing updates only match list price, not sale price of amazon listings - made this function impossible to as the primary function is to match up Amazon sale pricing to shopify store Ultimately given we didn't use the product for those 4 or so days & one of the paid features didn't function correctly throughout, it would have been reasonable of the company to refund. I would be glad to remove the negative areas of my review if this can be resolved. I'm not sure that $100 is worth souring a relationship.

Jan. 6, 2023

Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks

Dec. 28, 2022

Good app and good customer service. I often email customer service for some issues. They all responded in a timely manner. Kudos to Cara.

Dec. 2, 2022

This app is exactly what we needed to automate our product fulfillment for our Shopify orders through Amazon! Cara is incredibly helpful and was able to help us make sure we were set up properly. Highly recommend!

Dec. 3, 2022

Responsive customer service, they were able to effectively walk me through issues. - UX is clunky and there were some tricks to get around some of the bugs - No issues with functioning

June 21, 2025

Cara was very helpful while solving an issue I had! Customer support was a breeze I have faith that if I ever have another issue, they will help solve it without a problem.

Nov. 16, 2022

Using this now on a second store, where it's way cheaper to fulfil with Amazon than another 3rd party. Works like a charm, and very easy to set-up once you've done it once....

Nov. 16, 2022

Cara was great! She walked me through everything making sure the ByteStand Amazon app what installed and operating correctly. She also was able to answer all my questions and concerns.

Nov. 15, 2022

A fantastic app and even more fantastic support! This app is reducing a ton of stress by allowing me to consolidate operations through Amazon with seamless customer experience. App set up is super easy with easy to following guidance. When I ran into some issues with how Shopify was set up on my end, Cara provided amazing support and the issue was fixed in no time. I cannot recommend it enough.

Nov. 11, 2022

Very easy to set up and integrated very well with our Shopify business. When we needed support, the team are quick to respond, friendly and have great advice on how to solve any challenges. Would recommend using this App

Nov. 11, 2022

Good app but even better customer service. Not only is Cara quick to reply, she provides clear instructions on how to resolve the issue. Her Knowledge Base tool is extremely helpful.

Nov. 8, 2022

App setup is not exactly intuitive, which was kind of expected. But their customer support is very prompt and thorough, especially Cara. Really appreciate her assistance so far!

Nov. 7, 2022

Need help with something so I called and left a voicemail. They called me back under 2 hours of leaving a voicemail. Cara walked me right through the issue, and solved it for me. A+

Nov. 2, 2022

We're a small $40 p/m customer for ByteStand's app, yet they went out of their way to help configure our Shopify store to automate fulfilment of our Website orders using our Amazon FBA stock. Once you understand how their app works, it's real neat and totally removed our Shopify + FBA integration headache... Highly recommend....

Oct. 28, 2022

I use the app to move orders received into Shopify to Amazon for MCF Fulfillment. I also use the app to update Shopify with Selling Prices and Inventory Quantities from Amazon. I highly recommend ByteStand. The set-up was straight-forward and easy. They have a series of very short videos that explain and walk you through each step. If you do have questions, need help with a step or run into any issues, their support (based in the U.S.) is terrific! If the functionality is what you need, I would definitely go with ByteStand Amazon FBA / MCF Shipping.

Oct. 27, 2022

Excellent customer service. Our subscription order was experiencing some issues. Our problem was quickly solved by Cara. Your assistance is greatly appreciated.

Oct. 13, 2022

The agent Cara, was very helpfull during several days in a raw. She tried different ways to troubleshoot the tehcnical issue we had. She quickly answered the messages. Thanks a lot Cara!

Oct. 11, 2022

Awesome customer service provided by Cara! She was able to help us with the installation process of the app and offered her support with some additional helpful videos as well. Everything is working well!

Oct. 4, 2022

ByteStand customer service is awesome. They are actually human and are available during business hours to help. Cara was very knowledgeable, helped me with both of my stores, and got me fixed up in no time.