FFOrder Dropshipping

We have carefully checked the records and found that you installed the app on February 26th, but did not register an account with us. Your store is not even open, and there are currently no orders being processed. We pride ourselves on real-time inventory and professional customer support. If you are a genuine user experiencing this issue, please provide your order number so we can resolve it immediately. Otherwise, we suspect this may be a review of another service.

Thank you for your feedback, but we believe there may be an error. We have carefully checked our records and found that you installed the app on February 7th, and there are currently no orders being processed. A 10-day shipping delay on the day of installation is impossible. We pride ourselves on real-time inventory and professional customer support. If you are a genuine user experiencing this issue, please provide your order number so we can resolve it immediately. Otherwise, we suspect this might be a review for another service.

Hello, we are very surprised by this comment because our backend data shows a completely different situation. Your account was registered on the same day, and the app was installed just that day. It's impossible for it to show "used for a period of time" or "delayed by 10 days" within a few hours of installation. 2. Order Records: Our system shows that your store has no orders. We haven't had the opportunity to process any shipping or inventory for you. 3. Store Status: We noticed that your Shopify store is not yet activated/open. We take order fulfillment very seriously, and our customer service staff are always online. Please contact us if there is any misunderstanding or misidentification, and we will be happy to clarify.

Hi Goodsnova, First of all, we sincerely apologize for making you feel disrespected and unprofessional. This is definitely not our original intention, and we feel extremely sorry for the bad experience caused by this misunderstanding. The emoji sent by our team was actually meant to express a relaxed attitude when communicating, not to make fun of your proposal at all. We fully recognize that your idea of "negotiating the price by purchasing thousands of units" is a very valuable cooperation intention, and we should have responded to your needs more seriously and formally. We really hope to have the opportunity to make up for this mistake. If you are still willing to give us a chance, please feel free to contact us via [[email protected]]. We will arrange a dedicated account manager to discuss the specific details of the order and the price with you seriously, and provide you with a solution that meets your expectations. Once again, we apologize for the trouble caused to you, and we will also strengthen the training of the team's cross-cultural communication skills to avoid similar problems from happening again. Best regards, Equipe FFOrder

Dear Glenn： We're sorry that our APP didn't meet your expectations. We follow international trade practices and default to US dollar settlement only. If you need to use euro or pound for settlement, you can contact our agent for handling, as we also support these currencies. The shipping duration you saw is for the cheapest shipping method. If you're willing to choose another shipping option, it should be delivered in as fast as 7 working days. We're very much looking forward to communicating with you again. I've arranged for a dedicated agent to contact you to resolve the issue. Thank you again for your suggestions. FFOrder Team

you installed the plugin at 11:45 AM on August 5, registered the plugin at 11:48 AM on August 5, and the contact phone number and email of the unauthorized store were both incorrect. Without using the plugin, it left a negative review at 6:27 PM on August 5, saying that our logistics information had not been updated for a long time, and the package had made no progress. A Japanese leaving a negative review in Portuguese is really a poor act! Am I right, Japanese from Shenzhou Computer Building in Shenzhen City!