Digital Downloads ‑ Filemonk

March 15, 2024

easy to use and good setup. I look forward to growing my business using this app.

March 7, 2024

March 6, 2024

This is a very well-made application that offers a wide variety of settings. I highly recommend it.

Feb. 28, 2024

My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!

Feb. 24, 2024

I've been with Filemonk for two years. My business is a busy one and they're always on top of it. Whenever I have any issues their costumer service is always extremely helpful. I highly recommend using this App. Noah from @liveforlines

July 1, 2025

Excellent customer service—responsive, friendly, and genuinely helpful. I was impressed by how quickly my feedback was acknowledged and a change to the user experience was implemented to make things even smoother. Keep up the great work!

Feb. 22, 2024

I recently used Filemonk when setting up my website. The support was really good, and they responded very quickly to help me.

Feb. 20, 2024

Works perfectly. Easy setup, very helpful support with quick response time, many features. What else to say. It's really worth a try, especially with their free and trial plans.

Feb. 19, 2024

Very easy to set up and get going. Nice brief tutorials. I just started, so I'm waiting to see how the rest will go. So far so good!

Feb. 15, 2024

We have only just started using this; the rates are good and the customization of the email that is sent out is limited but it still allows more customization that all of the other apps.

Feb. 8, 2024

Great app, very easy and intuitive to use. I like how much you can customize it, you can set it so files are delivered from your own email, change the email text, logo, and message, as well as revoke access to the files if the purchaser requests a refund. Best of all support is very quick to respond and go out of your way to make sure the features work.

Feb. 5, 2024

There is no perfect software, but you find the best on the market by the customer support and by the effort spent to evolve the application based on the customer needs and experience. Filemonk is the most complete application for download stores on Shopify, and has the best customer support I ever found on any other app.

Feb. 3, 2024

Absolutely amazing, Only solution out there to my problems, and gets the Job done professionally and flawlessly.

Feb. 2, 2024

Loving it so far!

Jan. 31, 2024

Perfect app, very intuitive and easy to setup. Works great, customers can download their files right from the thank you page and they also receive an email. I haven't had one customer yet ask me where their files are. Great app

Jan. 27, 2024

I have just launched my first digital product using Filemonk. I am using the free version at the moment because I wanted to trial it but I am super impressed already. It is very easy to use and very initiative. The free version is limited in the number of downloads per month but it does include enough of the other features that I have been able to get a great understanding of what I can do. I will be upgrading to the paid version soon. Thank you for an excellent product.

Jan. 27, 2024

After testing multiple apps for digital file delivery, Filemonk has proven to be the best option for our needs. It makes management of our digital products and fulfillment very easy. Also, support is very quick to respond and makes sure that any questions we have are answered in detail, where other apps may just send you a link to a knowledgebase article. Highly recommend!

Jan. 23, 2024

the customer support team is fast responsive, very knowledge, and very helpful. the app is easy to use and comfortable, i had no problems with customers not getting their product, everything was smooth. highly recommend to anyone who sells digital products

Jan. 20, 2024

Works great!

Jan. 16, 2024

I was having some trouble uploading my digital product to my shopify that youtube couldnt even properly instruct me on how to from scratch. I reached out to shopify and they connected me to filemonk support and Anaam was such an amazing help! In just one email that she responded to I had my issue resolved. She was able to provide me with the proper help with no hesitation, definitely keeping filemonk around because of her outstanding effort.