Digital Downloads ‑ Filemonk
Sell digital downloads & digital products in 3 quick steps
Rating
4.9
feedback
348
chart
#369
All reviews
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April 15, 2024
I struggled getting our digital downloads up and running until I found Filemonk. We've had it for several months and after figuring out the initial steps to load digital content, its worked great. After several months, I had a question, and Sandesh got back to me super quickly with a helpful answer, very good customer service. I really like how the Download now feature appears in the customer thank you email - its very helpful for the customer. Definitely would recommend this app.
April 9, 2024
Very good app for my needs, customers get instant delivery and pretty much had no problems, works very well with Shopify. Love it.
March 21, 2024
I switched to this app to sell my digital content in December, my busiest time of the year, because the app that I was using previously started to fail. Since my merge to this app, I have received outstanding support from them anytime I have a question. They are very responsive and detail oriented. They were able to walk me through the entire process of merging from the old app to this one and went above and beyond to make sure that it went flawlessly. I highly recommend using this app if you sell digital products.
March 19, 2024
We have been using Filemonk for the last year and are so happy with the digital delivery service. We have also used them in conjunction with a subscription service and they have integrated seamlessly. The few minor issues we have had, the customer service has been very responsive and resolved it very quickly.
March 15, 2024
Easy to use and works perfectly, also has great and fast customer support
March 15, 2024
easy to use and good setup. I look forward to growing my business using this app.
March 7, 2024
March 6, 2024
This is a very well-made application that offers a wide variety of settings. I highly recommend it.
Feb. 28, 2024
My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!
Feb. 24, 2024
I've been with Filemonk for two years. My business is a busy one and they're always on top of it. Whenever I have any issues their costumer service is always extremely helpful. I highly recommend using this App. Noah from @liveforlines
July 1, 2025
Excellent customer service—responsive, friendly, and genuinely helpful. I was impressed by how quickly my feedback was acknowledged and a change to the user experience was implemented to make things even smoother. Keep up the great work!
Feb. 22, 2024
I recently used Filemonk when setting up my website. The support was really good, and they responded very quickly to help me.
Feb. 19, 2024
Very easy to set up and get going. Nice brief tutorials. I just started, so I'm waiting to see how the rest will go. So far so good!
Feb. 8, 2024
Great app, very easy and intuitive to use. I like how much you can customize it, you can set it so files are delivered from your own email, change the email text, logo, and message, as well as revoke access to the files if the purchaser requests a refund. Best of all support is very quick to respond and go out of your way to make sure the features work.
Feb. 5, 2024
There is no perfect software, but you find the best on the market by the customer support and by the effort spent to evolve the application based on the customer needs and experience. Filemonk is the most complete application for download stores on Shopify, and has the best customer support I ever found on any other app.