Digital Downloads ‑ Filemonk

Thank you for the fantastic review! 😊 We’re so glad to hear that Filemonk stands out as the best digital download app for Shopify in your experience. We’re committed to providing great functionality, ease of use, and value, so it’s wonderful to know that it’s meeting your needs! If you ever need assistance or have more feedback, don’t hesitate to reach out. Wishing you continued success with your Shopify store! - Sneha / Senior Technical Support Specialist

Thank you so much for taking the time to leave a review. It was my pleasure in helping you set the download limits for your files. Please feel to reach out for anything else, we're always around to help :) Wishing you the best of luck with everything. -Anaam / Merchant Success Lead

Thank you so much for the kind words! I’m glad I could assist with offering double storage under the early stage program on your free plan. If you need any further help or have more questions, feel free to reach out, I'm here to help! - Nagaraj / Technical Support Specialist

Gracias por tu maravillosa reseña! Nos alegra saber que Filemonk ayuda a vender productos digitales a los clientes y funciona como se esperaba. Siempre estamos motivados para crear nuevas funciones para la aplicación. Te deseamos lo mejor. Si alguna vez tiene alguna inquietud o enfrenta algún problema, ¡no dude en contactarnos! - Sneha / Merchant Success Team

Thank you for your wonderful review! We're glad to know that you're loving the app and our team was responsive and polite in answering your queries. We wish you the best. :) If you have any issues/ concerns, please do feel free to reach out to us! - Sneha / Merchant Success Team

Thank you for the fantastic review! I’m thrilled to hear that Filemonk is meeting your expectations and providing a seamless customer experience. It was a pleasure assisting you with verifying your account and setting up additional storage under the early-stage program. If you need anything else, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your customers. If you have any concerns/ queries about the app, please do feel free to reach out to us. We're available round the clock! :) - Sneha / Senior Technical Support Specialist

Thank you for your feedback! 😊 We’re so glad to hear that you like the app and that our support team has been quick to assist you. Ensuring a user-friendly experience is a top priority for us, and we’ll continue working hard to keep it that way! If you ever have any suggestions or need help, don’t hesitate to reach out. Wishing you all the best with your business! - Sneha / Senior Technical Support Specialist

素晴らしいレビューをいただきまして誠にありがとうございます！ Filemonk の使いやすさと、顧客に送信されるメールをカスタマイズできる機能を気に入っていただけてうれしいです。この機能を使用して、独自のカスタム電子メールから顧客に電子メールを送信していることを知っておくと便利です。弊社のサポートチームが喜んでセットアップをお手伝いいたします。 他に何か必要な場合は、いつでもここにいます。:) - Sneha / Senior Technical Support Specialist

Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app's features, including watermarking files and customizing download buttons and links. It's great that our team could assist you quickly and provide helpful instructions to empower you for future updates. If you ever need more support or have questions, just let us know. We’re here to help! 😊 - Nagaraj / Technical Support Specialist

Thank you for your review! I'm glad we could assist you with your queries. I'm also glad to know you find the app easy to use. We're always here if you need anything else at all! - Sneha / Merchant Success Team

Thank you for your review! We're glad we could help setup your first digital product and test it to ensure everything works smoothly. We wish you the best for your store. We're always here for you if you need anything else at all! :) - Sneha / Merchant Success Team

Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files! Let me know if there's anything else we can help you with. :) -- Sandesh / CEO

Thank you for your feedback! 😊 We’re so glad to hear that you find Filemonk great, easy to use, and affordable. That’s exactly what we aim for! If you ever need assistance or have questions, feel free to reach out. Wishing you continued success! - Sneha / Senior Technical Support Specialist

Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :) -- Sandesh / CEO

Thank you so much for your Awesome review! :) It makes me really happy to learn that your customers are happy. It is a pleasure for us to provide help and support. I'm glad to learn that you find our app easy and our support helpful. We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk! -Vishu / Senior Technical Support Specialist

Thank you for the great review! I'm happy to hear everything is working perfectly now. It was my pleasure to assist you with Shopify's App Proxy setting and DKIM authentication for sending digital downloads through your custom email. If you need further assistance, feel free to reach out! - Nagaraj / Technical Support Specialist

Thank you so much for the kind words! I'm thrilled to hear that you had a pleasant experience with our support. It was my pleasure to help with the DKIM authentication to ensure your digital downloads are sent smoothly through your custom email. If you need anything else, don't hesitate to reach out! Nagaraj / Technical Support Specialist

Thank you so much for taking the time to leave a review and for the name mention as well :) It was my pleasure to help you get your DKIM authenticated and glad that your emails are going out from your custom email address now. Please feel free to reach out for anything, we're here to help! -Anaam / Merchant Success Lead

Thank you for your kind words! 😊 We’re thrilled to hear that Filemonk is delivering exactly what you need and meeting your expectations perfectly. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help. Wishing you continued success with your digital deliveries! - Sneha / Senior Technical Support Specialist