Digital Downloads ‑ Filemonk

Stellar! Has been great to showcase our new digital products on our website

Fantastic customer support, all requests are resolved quickly. The app fulfils our requirements 100%. Easy to use. We have tested a few apps of this type, but this one is definitely the best. We can highly recommend this app.

Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.

Filemonk is a great app and digital file delivery for Shopify. Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat. I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help. In the end that is the most important, problems occur and customer support is key. Thank you, Livinio

Incredible service, flawless and effective support team! I highly recommend Filemonk to anyone dealing with digital downloads.

This is a great app. It's been very reliable with excellent support when issues arise. I would recommend.

This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.

This is the best digital products app on Shopify. First of all, it's one of the only apps I could find that allows an external link to digital products rather than a downloadable file. My digital products are already hosted online, so there is nothing to download, but Filemonk lets me use the download button as a link. (Other apps always require you to upload a file). The button appears on thank you pages and in an email. And customers can always revisit the order page where their digital products are listed. Perfect. Also, they have excellent support. Sneha and Anaam dealt with all my questions within minutes. At one point I even asked to adjust a feature and it was implemented by the developers the next day. The pricing is affordable and they are generous with discounts. The feature ideas forum tab is a good sign that they listen to feature requests. I highly recommend Filemonk!

Great app. Very user friendly and delivers files to my customers quickly and efficiently

I'm happy with Filemonk, and most happy about the support! Very quick response time, thorough responses, overall very friendly. Highly recommend :)

Easy to use.

This app is very good, I've never had a problem and neither had my clients, also the users support is great!

Tons of customization options for customer views, emails, orders, etc; easy bulk importing of digital files and bulk attachment to products; quick responsiveness by team - really excellent app!

Customer service has been great. I was having issues with the DKIM authentication and the representative solved the problem in just a few minutes. It's also an excellent app for selling digital products.

I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.

I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!

Very helpful customer service. Pretty easy to manage app!

Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación