Digital Downloads ‑ Filemonk
Sell digital downloads & digital products on Shopify
Rating
4.9
feedback
374
chart
#2,400
All reviews
Rating Breakdown
Review RSS Feed
Sept. 25, 2024
Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.
Sept. 25, 2024
Great app and simple to understand! And has very helpful customer service with fast response. Highly recommend it!
Thank you so much for your amazing review! I’m thrilled to hear that you find Filemonk easy to use and that our customer service has been quick and helpful. Your recommendation truly means a lot! :) If you ever have any questions or need support, don’t hesitate to reach out. We're here to help! - Sneha / Merchant Success
Sept. 24, 2024
Stellar! Has been great to showcase our new digital products on our website
Sept. 24, 2024
Fantastic customer support, all requests are resolved quickly. The app fulfils our requirements 100%. Easy to use. We have tested a few apps of this type, but this one is definitely the best. We can highly recommend this app.
Sept. 22, 2024
Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.
Thank you for your wonderful review! I’m thrilled to hear that your experience with Filemonk has been fantastic! It’s great to know that the setup process was straightforward and that your customers are enjoying their digital downloads. If you need any support or have questions in the future, don’t hesitate to reach out. We’re always here for you! - Sneha / Merchant Success
Sept. 20, 2024
Filemonk is a great app and digital file delivery for Shopify. Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat. I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help. In the end that is the most important, problems occur and customer support is key. Thank you, Livinio
Sept. 19, 2024
Incredible service, flawless and effective support team! I highly recommend Filemonk to anyone dealing with digital downloads.
Sept. 13, 2024
This is a great app. It's been very reliable with excellent support when issues arise. I would recommend.
Sept. 10, 2024
Easy to use! Thanks for creating this great app. :)
Thank you for the great feedback! We’re thrilled to hear that you find Filemonk easy to use and sell your digital products. If you have any more questions or need assistance, we’re here to help! :) - Sneha / Merchant Success
Sept. 8, 2024
Love the app, my customers do too
Thanks for the awesome feedback! We're delighted to hear that both you and your customers love Filemonk to sell and receive digital products. If you need any support or have more feedback, just let us know! :) - Sneha / Merchant Success
Sept. 7, 2024
This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.
Aug. 31, 2024
A simple solution to selling digital products on shopify.
Thank you for your review! It’s great to know the Filemonk is helping you easily sell digital products to your customers. If you ever have questions or need support, we’re here for you! :) - Sneha / Merchant Success
Aug. 28, 2024
So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.
Aug. 28, 2024
This is the best digital products app on Shopify. First of all, it's one of the only apps I could find that allows an external link to digital products rather than a downloadable file. My digital products are already hosted online, so there is nothing to download, but Filemonk lets me use the download button as a link. (Other apps always require you to upload a file). The button appears on thank you pages and in an email. And customers can always revisit the order page where their digital products are listed. Perfect. Also, they have excellent support. Sneha and Anaam dealt with all my questions within minutes. At one point I even asked to adjust a feature and it was implemented by the developers the next day. The pricing is affordable and they are generous with discounts. The feature ideas forum tab is a good sign that they listen to feature requests. I highly recommend Filemonk!
Aug. 27, 2024
Prarthana answered my questions and provided me with screenshots to help me do what I need to setup my product correctly. She was patient and was eager to provide me with the information. Great job!
Aug. 24, 2024
Great app. Very user friendly and delivers files to my customers quickly and efficiently
Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best. If there’s anything else we can do, just let us know! :) - Sneha / Merchant Success
Aug. 23, 2024
Great app, great customer support. love it!!!
Thank you for your review! We’re thrilled that you love the app and our customer support. If you ever need anything, we’re here for you! :) - Sneha / Merchant Success