All reviews

Rating Breakdown

  • 5
    94% (351 ratings)
  • 4
    5% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2024

I'm happy with Filemonk, and most happy about the support! Very quick response time, thorough responses, overall very friendly. Highly recommend :)

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're thrilled to hear that Filemonk is meeting your needs and that our support team could provide the quick and friendly assistance. We wish you the best. We’re here anytime you need us! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 21, 2024

I love it!! It’s great and my customers are happy!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey, there! We're thrilled to hear you love the app and that it’s bringing happiness to your customers! Your excitement makes our day. We wish you the best for your business. We're always here to help! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 21, 2024

Great app and friendly support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Easy to use.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to hear you find the app easy to use. We wish you the best. If you need any help or have more feedback, just let us know! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 19, 2024

I had an issue setting up the Dkim autentication and Anaam helped me in the blink of an eye!!!! 10/10 customer support!!! And the app is amazing!!!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a review. It was my pleasure to help you with the DKIM authentication. I'm so glad that your emails will be sent from your business email now. Best of luck with everything :) -Anaam / Merchant Success Lead

5 / 5 Share

Aug. 16, 2024

Very user friendly. Fantastic tech support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're delighted that the app is easy to navigate and that our tech support has made a positive impact. We wish you the best for your business. If you have any more questions or need further assistance, feel free to reach out! - Sneha / Merchant Success

5 / 5 Share

Aug. 13, 2024

Super and easy to use.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a review. So glad to hear that the app was easy to set up, that's exactly what we aim for :) -Anaam / Merchant Success Lead

5 / 5 Share

Aug. 11, 2024

Digital Downloads with Filemonk has supported my business in great ways! It's so easy to use and makes running my business so much smoother! I love this app!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! We're so happy to hear that Filemonk is making your business run smoother and it's easy to setup and use. It means a lot that you love the app! We're always here to help :) - Sneha / Merchant Success

5 / 5 Share

Aug. 9, 2024

Amazing!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're thrilled that you think Filemonk is amazing! We hope the app meets your expectations and makes it's easier to sell your digital downloads. We're always here to help. :) - Sneha / Merchant Success

5 / 5 Share

Aug. 9, 2024

This app is very good, I've never had a problem and neither had my clients, also the users support is great!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive feedback! It’s fantastic to hear that both you and your clients have had a smooth experience with the app, and that our support team has been helpful. I wish you the best for your store. Please feel free to reach out for anything else, we're here to help! - Sneha / Merchant Success

5 / 5 Share

Aug. 7, 2024

Fast customer service, and the app is very easy to setup and use!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. I'm happy to hear that my team was able to help you set up quickly :) Please feel free to reach out for anything else, we're here to help! -Anaam / Merchant Success Lead

5 / 5 Share

Aug. 7, 2024

It's clean and easy to use. I like the UI and the company is responsive. It's my app of choice for digital distribution.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write a review! We're really glad you found our app easy to use. It was great helping you add the download button on the thank you page. We really appreciate you using Filemonk across all your stores! -Anaam / Merchant Success Lead

5 / 5 Share

Aug. 5, 2024

i ll recomend it to my frends

Store

My Store

Using app

22 days

Developer Reply

Thank you for your review! Awesome to hear you’re recommending us to your friends! We’re thrilled you’ve had a great experience. If you or your friends have any questions or need help, don’t hesitate to reach out—we’re always here for you! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 5, 2024

Tons of customization options for customer views, emails, orders, etc; easy bulk importing of digital files and bulk attachment to products; quick responsiveness by team - really excellent app!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to write such a kind review, we appreciate it :) Glad to hear that you were able to customize the settings based on your preference. Best of luck with everything. -Anaam / Merchant Success Lead

5 / 5 Share

July 31, 2024

Very user friendly and extremely helpful support

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Great app, easy to install and understand. Glad to have an app that can be easily integrated with Thank you page for customers just to download digital products. Support is amazing.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2024

Love the app. Does exactly what it says and there's a free plan too. Plus, the support team is super awesome.

Store

Huxey

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

July 29, 2024

Everything worked perfectly, thanks to sneha from filemonk team for helping me setup my store.

Store

My Store

Using app

3 months

5 / 5 Share

July 28, 2024

This was my first time setting up to sell a digital product and it was an easy process, which I definitely appreciated. I like that their paid plans are reasonably priced. I had a question and the representative got back to me promptly and was very kind and professional. After I set up my product, I ran a test order and everything went smoothly! I highly recommend the Filemonk app.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2024

The support team at Filemonk is really awesome! I needed help setting up and uploading my files and Prarthana was able to assist me within minutes. Greatly appreciate what these guys have to offer, and Thank you so much Prarthana!

Store

My Store

Using app

2 months