Digital Downloads ‑ Filemonk
Sell digital downloads & digital products on Shopify
Rating
4.9
feedback
374
chart
#2,400
All reviews
Rating Breakdown
Review RSS Feed
July 24, 2024
Excellent App. Does the job as described, reliable. Good support to get up and running.
Thank you so much for taking the time to leave a review :) I'm glad we were able to help you bulk import your digital products and get set up with Filemonk :) We're always here to help, anything you need! -Anaam / Merchant Success Lead
July 23, 2024
Just started using app - customer support is great! Quickly connected to agent and he was absolute rock star - quickly provided all answers and found the best solution. Love using it!
Thank you so much for the review! Glad our team could help you understand the app and that Filemonk is exactly what you're looking for to sell your designed architectural products. We're here to help anytime. We wish you the best for your store. :)
July 19, 2024
I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.
July 19, 2024
The customer support for this app is amazing. They responded quickly, were incredibly helpful, and resolved my questions with ease. Their dedication to customer satisfaction is outstanding. Highly recommend! Thanks Shashi & team!
Thank you for your kind words! We're glad to hear our support team could help quickly and effectively. Your satisfaction is our priority. Thanks for recommending us! We wish you the best for your digital sales. :) - Sneha / Merchant Success
July 19, 2024
I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!
Thank you for your detailed review! We're thrilled to hear that you're happy with Filemonk's setup and our wide range of customization options. It's great to hear that you love having the download page integrated into your store. If you need any further assistance as you launch your store, we're here to help! - Sneha / Merchant Success
July 18, 2024
Very helpful customer service. Pretty easy to manage app!
Thank you for your kind words! We're happy to know that Filemonk is easy to manage and we could help set up the app. We wish you the best for your store. :) - Sneha / Merchant Success
July 17, 2024
Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación
July 3, 2024
It's a great app for selling digital products. It's very simple to use. The feature I like the most is I get the mail immediately when the file fails to get delivered. This helps me to provide better support tou customers
Thank you so much for the review! So glad to know Filemonk simplifies selling your digital products and our email notification on failed deliveries keeps you updated. We're here to help anytime. :) -Sneha / Merchant Success
June 30, 2024
very good
Thank you for the review. So glad to know that Filemonk is easy to use. We're always here to help. :) - Sneha / Merchant Success
June 29, 2024
Hi, I am not using the app, how can I delete all the data in my site?
Hey there! Sorry to hear that you're not using our app anymore. Once you uninstall the app all data should be deleted within 48 hours. I've also dropped an email to see what best we can do help you. We hope to welcome you to Filemonk again :) Best Regards, Anaam / Merchant Success, Lead
June 28, 2024
good to use
Thank you for the review. So glad to know that Filemonk is easy to use. We're here to help anytime. :) - Sneha / Merchant Success