Digital Downloads ‑ Filemonk
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Outstanding customer service. Immediate and efficient.
So far a great experience, customer service is responsive and will follow up with you.
I'm a newbie and this has been a great app! Support has been wonderful any time I've bumped into issues!
Great experience and very simple set up. Hassan was extremely helpful in ensuring everything was set up correctly
Thank you so much for your Amazing feedback! I am glad I could help you set up our app in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
App works flawlessly for what we need it for (simple digital downloads), and have not experienced any issues. Would recommend.
So far excellent experience using file monk! Thank you
App work amazing! No issues, really like it. Customer support is amazing, so prompt, very knowledgeable, they stay with you as long as you need them. App is very easy to set up with very detailed instructions. Highly recommend!
Thank you so much for your Amazing feedback! I am glad I could help you set up our App for your digital products. :) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Hassan helped me greatly today in troubleshooting an issue I was having with Filemonk and Shopify. He was patient, kind and professional. I am so grateful for his help. My issue has been resolved. Yay!
Nagaraj was extremely diligent in helping me resolve a string of technical issues with my Shopify store using the Filemonk app. He carefully reviewed the problem, worked with me step by step to fix it, and his knowledge was clear throughout. The customer service was top tier, and I would absolutely recommend Filemonk knowing their support team is this dedicated.
Thank you so much for the thoughtful review! I'm really glad I could help you resolve the PDF protection issue and update the data step by step. It means a lot to hear such kind words about the support experience. We’re always here to help! Nagaraj | Technical Support Specialist
Easy-to-use and convenient app. The support is very responsive and quick. I signed up after the trial and have been using it ever since. Definitely recommend!
Works well - have had a few downloads in a couple of days and all looks very good
great agent very quick and professional 10/10
Momna was an absolute star helping me with my query. Easy to use, much better than the software built by Shopify
Thank you so much for the great review! I am really happy that I could help you setting up the app on your store:) Please let me know if you need any further help setting up our app. Best Wishes for your business! Momna | Technical Support Specialist
Fantastic service, fantastic support.
good app. thanks shashi for support
I have had no problems with this app it is easy to set up and has worked flawlessly .
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