All reviews

Rating Breakdown

  • 5
    95% (369 ratings)
  • 4
    3% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 89% (346)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2025

Excellent app! Solves a lot of pain points in software delivery. At first, it didn’t cover some of our use cases, but the team has been amazing. Big shoutout to Kartik and Sandesh - they listened to our problems and quickly built features just for us. Thanks to them, we could move faster without losing confidence in the product. Highly recommend!

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 16, 2025

Very happy with this app. I had a technical issue with the Download button not appearing, probably because I don't understand html etc, but the team sorted it out very quickly and it's all working fine!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

We love filemonk and couldn't run our business without it! And customer service is quick and helpful!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

No complaints here. I've been using it to sell sample packs, and so I can include downloads with music purchases. It's been working out well and it's really easy to understand and use, unlike many other Shopify apps. Thanks Filemonk!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Super

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

I've been using the app for a couple of months now and it's worked very well for downloading digital products.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Had a small issue, they fixed it fast. App works smooth now. Thanks!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Good layout and shows a quality service to my consumers. The support system is also very helpful and proactive

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

great! love it

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! It's great to hearing that you're loving Filemonk. I'm glad I could help place a test order on your store to make sure the app is working as expected. Wishing you the best. Please do feel free to reach out anytime! - Sneha / Technical Support Manager

5 / 5 Share

Aug. 21, 2025

Shashi was very helpful and was able to edit my download page to make the font larger (as my brand font was very small). It was done super quickly and Shashi was very friendly. He then helped me again to sort out some technical stuff in the back end.

Store

MedTime

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

LIsten, I didn't get name, though it was right there in the header. But I know that sentient is a keeper. S/he solved my frustion in one sitting. I love the approach to problem solving. I learned a lot more than I had intended. Thank you.

Store

Scire Publishing

Using app

4 days

5 / 5 Share

July 23, 2025

Great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Been using Filemonk for a short period, but the support and the app are outstanding! You cant do anything wrong with this app!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

fast solution and easy communication

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! I'm glad I could provide a quick solution and make the process smooth for you. We are always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

July 10, 2025

le support client est vraiment bon et de qualité. Merci à Nagaraj pour la solution trouvé en 5 minutes

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

So far so good! Easy process. Once more sales come in, I will upgrade my plan.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2025

Excellent service. 10/10

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2025

The app works perfectly and customer service has been great as well. Thank you!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

Its actually really good!

Using app

2 months

Total reviews

1

Average rating

5.0