All reviews

Rating Breakdown

  • 5
    93% (322 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (316)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2025

A useful and easy to use app. Still a newbie in using it, but I am pleased so far.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! :) I'm very happy to learn that you're finding things easy. We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk! -Vishu / Senior Technical Support Specialist

5 / 5 Share

Jan. 26, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

We knew Filemonk would be the right solution for us in handling our digital software sales after we saw the features it provided with auto-generated license keys and product building capabilities. After we used the app for several weeks we had some very unique issues to which Filemonk very quickly responded to and even assisted us with enhancing our store and customers' experience. This is hands-down the best app company we've used with Shopify and highly recommend it for any one else looking to do digital product sales!

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 21, 2025

It is a quite a useful app for us to sell license keys of a software to customers. Although they don't offer live chat customer service, their email response is quite fast.

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 20, 2025

Easy and straightforward! Very beginner friendly. I have absolutely nothing bad to say about Filemonk. I want to say thank you to the developers of this!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re thrilled to hear that you found Filemonk easy and straightforward, and that it’s been beginner-friendly for you. Your appreciation means a lot to us, and we’ll be sure to pass your thanks along to the developers! If you ever need assistance or have any questions, feel free to reach out. We’re always here to help. Wishing you continued success! - Sneha / Senior Technical Support Specialist

5 / 5 Share

Jan. 13, 2025

Great customer support!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Using app

About 9 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We hop your experience with Filemonk and our support has been smooth. We wish you the best in your journey to sell your digital products with us. If you ever need anything else, don’t hesitate to reach out! - Sneha / Senior Technical Support Specialist

5 / 5 Share

Jan. 10, 2025

Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

This is a pretty good and organized app for digital content selling website. I am highly recommending to give it a try. Their support is also pretty quick and helpful, specially Anaam from their support team helps me a lot.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

By far the best digital download app for Shopify. I tried several. This wins hands down for functionality, ease of use and price.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! 😊 We’re so glad to hear that Filemonk stands out as the best digital download app for Shopify in your experience. We’re committed to providing great functionality, ease of use, and value, so it’s wonderful to know that it’s meeting your needs! If you ever need assistance or have more feedback, don’t hesitate to reach out. Wishing you continued success with your Shopify store! - Sneha / Senior Technical Support Specialist

5 / 5 Share

Dec. 25, 2024

Awesome services and fast responses when needed!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. It was my pleasure in helping you set the download limits for your files. Please feel to reach out for anything else, we're always around to help :) Wishing you the best of luck with everything. -Anaam / Merchant Success Lead

5 / 5 Share

Dec. 15, 2024

Really easy to use and great experience for my customers and when I did have a tech issue I was helped really quickly and professionally

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re so glad to hear that Filemonk has been easy to use and has provided a great experience for your customers. It’s also wonderful to know our team could assist you quickly and professionally when needed. If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success with your business! - Sneha / Senior Technical Support Specialist

5 / 5 Share

Dec. 11, 2024

funciona perfecto!

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Gracias por tu maravillosa reseña! Nos alegra saber que Filemonk ayuda a vender productos digitales a los clientes y funciona como se esperaba. Siempre estamos motivados para crear nuevas funciones para la aplicación. Te deseamos lo mejor. Si alguna vez tiene alguna inquietud o enfrenta algún problema, ¡no dude en contactarnos! - Sneha / Merchant Success Team

5 / 5 Share

Dec. 10, 2024

Greatest service for digital downloads. And customer support is fast, polite and concise. Can recommend :)

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're glad to know that you're loving the app and our team was responsive and polite in answering your queries. We wish you the best. :) If you have any issues/ concerns, please do feel free to reach out to us! - Sneha / Merchant Success Team

5 / 5 Share

Dec. 10, 2024

This app is great - I've shopped around looking for the easiest customer experience, and Filemonk is it! Thanks for creating this one!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! I’m thrilled to hear that Filemonk is meeting your expectations and providing a seamless customer experience. It was a pleasure assisting you with verifying your account and setting up additional storage under the early-stage program. If you need anything else, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

5 / 5 Share

Dec. 10, 2024

Works very well, thanks!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your customers. If you have any concerns/ queries about the app, please do feel free to reach out to us. We're available round the clock! :) - Sneha / Senior Technical Support Specialist

5 / 5 Share

Nov. 26, 2024

デジタルコンテンツ販売には、これ以上ないほど優れたアプリです。 購入後にお客様へ送信される「サンクスメール」と、ダウンロードリンク付きの「ダウンロードメール」が別々に届く仕組みになっており、これがデフォルトではスパムメールに振り分けられることもあり、対応が少し手間でした。 しかし、こちらもカスタマイズが可能で、DNSレコードを変更することで独自ドメインのメールアドレスへ対応できるようになりました。DNSレコードの設定は一見難しそうでしたが、カスタマーサポートの方々が非常に優秀で、日本語でのチャット対応もスムーズ。2日間にわたって丁寧にサポートしていただき、問題なく設定を完了できました。 アプリ自体の機能の素晴らしさだけでなく、サポート体制の手厚さにも驚かされました。デジタルコンテンツ販売が初めての方でも、安心して運営をスタートできるサポートが整っています。安心して導入をおすすめできるサービスです!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

素晴らしいレビューをいただきまして誠にありがとうございます! Filemonk の使いやすさと、顧客に送信されるメールをカスタマイズできる機能を気に入っていただけてうれしいです。この機能を使用して、独自のカスタム電子メールから顧客に電子メールを送信していることを知っておくと便利です。弊社のサポートチームが喜んでセットアップをお手伝いいたします。 他に何か必要な場合は、いつでもここにいます。:) - Sneha / Senior Technical Support Specialist

5 / 5 Share

Nov. 25, 2024

this app has been great and really easy to set up! I love all the features and customizations, like watermarking my files, adding download buttons and links where I want them, etc. The support is also great! They are really friendly and I've received help really quickly, taking care of any issues I've come across. They've also shared links to instructions on what they've done so I'm able to learn how to update things on my own in the future as well. Highly recommend!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app's features, including watermarking files and customizing download buttons and links. It's great that our team could assist you quickly and provide helpful instructions to empower you for future updates. If you ever need more support or have questions, just let us know. We’re here to help! 😊 - Nagaraj / Technical Support Specialist

5 / 5 Share

Nov. 25, 2024

Great support, very fast reply and big help. Easy to use app on Shopify well integrated

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad we could assist you with your queries. I'm also glad to know you find the app easy to use. We're always here if you need anything else at all! - Sneha / Merchant Success Team

5 / 5 Share

Nov. 22, 2024

I really like this app - I've some very large files that were hard to deal with on other platforms, this has worked great - Quick support and good pricing. Recommended.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files! Let me know if there's anything else we can help you with. :) -- Sandesh / CEO