File Upload & Image ‑ Uploadly

The app was working well on the free plan. Absolutely deplorable though that when I reached the max amount of use on the free plan there was no notification or indication the upload field disappeared from my store. I had no idea why store visits were high and sales were low, until someone reached out. No idea how many sales I missed out on because there was no way for me to know... Awful.

We recently installed Uploadly for our Shopify store, hoping to streamline the process of file uploads on our product pages. While the app functions well in terms of file uploads, we were extremely disappointed by the pricing structure. The app works effectively only on the Unlimited plan, but the price more than doubled from when we installed the app on another store on the Unlimited plan at a much lower cost. When we reached out to the developer to see if they could match the price from our other store, we were told it was not possible. This response was frustrating with the attitude from support, especially since they had the opportunity to secure our business for multiple stores (we were ready to commit to a second and third store). Instead, they turned down the opportunity, effectively losing our potential sales and future business. In the end, while the app itself works as advertised on the unlimited plan, the lack of flexibility on pricing and poor customer service has left a bad taste in our mouths. We are now looking for alternatives and will not be using Uploadly for any future stores. Very disappointed.

Great app and excellent support when needed

Quick and friendly service. Thank you

I highly recommend Uploadly, it has provided me with the exact functionality I needed for my website. The customer support I received from Anna and the development team was extremely fast and efficient!

Download and setup was very easy. Customer Support responded quickly to my request for assistance formatting the links in my email confirmations.

Die App war viel einfacher einzurichten als andere vergleichbare Apps. Konflikte mit dem verwendeten Theme wurden vom App Betreiber innerhalb von 24h gelöst. Die App funktioniert nun Fehlerfrei, soweit wir das bisher einschätzen können.

Anna was extremely helpful with providing me support. Highly recommend this app. They have made my store look professionally and made the backend feel smooth.

Great app, love how you can set how many images the user can upload. Also when we needed a little customization for our store, the developers helped us so fast! Great team and great app!

I am extremely satisfied with Uploadly and highly recommend it. The technical team provided exceptional support during the integration of the app on my site. Despite numerous technical complications due to my product and custom code, they managed to integrate the application flawlessly. Their dedication and expertise truly stand out!

I would definitely recommend this app. It works perfectly for what I need for my new business and it was fairly easy to install. I ran into some issues and reached out to customer service and was very surprised at how quickly they responded! Ana was very helpful and provided videos explaining the process and after i made all corrections I asked her to please review my site to see if all Uploadly configurations were correct and she confirmed all was well. Despite the difference in time zones they responded quickly and answered all my concerns. Thank you Uploadly team!

top!

Great app, amazing customer service! I had a small issue with this app but their developer team fixed it very quickly. Their app is perfect integrated in my Shopify Store. I will highly recommend this app if you need to let your customers to upload images. 5 Stars well deserved !

super fast help and sent me the solution to my issue straight away

Had a problem getting the initial setup to work but customer support was very helpful and fixed all my problems! Couldn't have asked for a better product.

Our customers have told us they love how easy it is to upload images. The best feature is the ability to attach a note to each uploaded image. Also, tech support is very fast, and they fixed perfectly a little issue we had. Most users will need the unlimited plan. We are very happy with Uploadly and highly recommend it!

Outstanding Service and App Functionality! Uploadly has been an absolute game-changer for my Shopify store. The app itself is incredibly intuitive and packed with features that have significantly streamlined our operations. A special thank you to Anna Louisa and the technical team who have been consistently attentive and supportive. Their dedication to customer service is unparalleled, and they've gone above and beyond to help us implement extra features that enhance our use of the app. The support and problem resolution are top-notch, earning a perfect 100 in my book. I couldn't be happier with the app and the exceptional team behind it. Highly recommended!

App works smoothly and best of all: customer service is great. I was having problems setting things up in my webstore anycustomprint.com and Anna took care of me like a pro. All I had to do was giving them permission to access my webstore and lifting my hands from the keyboard. Next thing I knew was that it was working and they also explained to me what I was doing wrong in the initial setup. Long time since I don't see someone deserving a 5 star review as clearly as this app and the humans behind it.

Was able to solve our problem in 24 hours :)