All reviews

Rating Breakdown

  • 5
    50% (52 ratings)
  • 4
    13% (13 ratings)
  • 3
    11% (11 ratings)
  • 2
    11% (11 ratings)
  • 1
    16% (16 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 27, 2025

i dont told dont recommend this app to others....

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

March 19, 2025

We've found this extension to be super helpful when running complex scenarios within the business, from flagging errors in orders, to highlighting high risk orders. Would recommend to anyone looking to improve automation within their Shopify environment

Using app

10 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 28, 2025

Flow is incredible and a must-have to extract maximum value from your Shopify subscription. The amount of 3rd party services and subscriptions you can avoid by dedicating your time to Flow is, quite frankly, unbelievable.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

Shopify Flow is an absolute must-have for any Shopify store looking to automate tasks and streamline operations. The app has helped us save so much time by automating order management, customer tagging, and email notifications. The workflow builder is easy to use, even without coding experience, and it integrates perfectly with other apps. This has been a game-changer for our efficiency—highly recommended!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review, we really appreciate it.

5 / 5 Share

Feb. 22, 2025

Great app that made my job a lot easier and saved me money

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review!

2 / 5 Share

Feb. 3, 2025

I don't understand why there never seems to be enough information for an easy start. Spend more time learning how to run some of these apps that running your store. Will update later.

Using app

34 minutes

Total reviews

4

Average rating

4.3

1 / 5 Share

Feb. 3, 2025

Totally uncool. Very hard to use if your are not IT wiz. It supposedly replaces fraud filter which worked perfectly well and impossible to migrate because Shopify Instruction don't work

Using app

18 minutes

Total reviews

2

Average rating

1.0

5 / 5 Share

Jan. 26, 2025

I contacted DSers for a couple questions and Zico answered me , he was able to direct me to the right pages to resolve my problems , he was a big help and i apprciat him. Thank you .

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Helpful app. must use to save time and creating task with logic.

Store

HRIDZ

Using app

7 months

Total reviews

4

Average rating

3.3

1 / 5 Share

Jan. 14, 2025

We are deeply concerned about Shopify’s transition to Shopify Flow for abandoned cart emails, which has significantly impacted merchants operating in multiple languages. The previous notification system handled multilingual workflows seamlessly, allowing businesses to provide localized experiences for their customers. However, Shopify Flow lacks native multilanguage support, forcing merchants to adopt a more complex and less effective solution. This abrupt change disrupts established workflows, increases the effort required to manage simple tasks, and risks alienating customers who receive communications in the wrong language. We urge Shopify to reintroduce native multilanguage capabilities or provide flexibility to continue using the previous system, ensuring that all merchants can maintain high standards of customer engagement and trust.

Store

Benfida

Using app

Over 1 year

Total reviews

2

Average rating

3.0

4 / 5 Share

Dec. 17, 2024

Real mixed bag here. Flow has become an integral part of how we operate our store but my god is it frustrating to use at times. I'm here today writing this review out of frustration at recent depreciations. Flow needs to warn us when things are changing instead of just pushing out updates and letting us find out when we go to create new flows or update old ones. I know there is a five star app here but it needs work to show it. Giving it 4 stars because the app is capable of a lot and I'm glad we have it despite the rough edges.

Using app

Almost 3 years

Total reviews

5

Average rating

4.4

Developer Reply

Hi thanks for the review. Regarding deprecations, we would love to know what deprecations have affected you as Flow itself have very few of those, but Flow must handle changes as Shopify changes the API over time.

4 / 5 Share

Nov. 30, 2024

A must in the My store Shop/App arena.

Using app

About 4 hours

Total reviews

12

Average rating

3.9

5 / 5 Share

Nov. 2, 2024

Exactly what I needed for setting up rules for certain conditions, including fraud, and other conditions. Thank you Shopify!

Using app

About 2 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Oct. 26, 2024

NIGHTMARE... I very rarely right reviews and negative ones at that. I have never found something that should be so simple a challenge. Shopify staff can't help because we can't speak to them directly. If you want automations for emails and sales, I would spend your time with another program. I have spent to much time on something so simple, with very little success.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 25, 2024

Absolutely brilliant, the new updates are like replacing Zapier and make.com, you can write js and even now do mutations inside app, i mean really good

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

A Must-Have for Streamlining Daily Operations! The Shopify Flow app is packed with huge features that make daily operations a breeze through powerful automation. When I first started using Shopify, I overlooked the Flow app, assuming it was just for sending automated emails for abandoned checkouts or similar tasks. But as I delved deeper into its capabilities, I realized it's truly a game-changer. It has saved me countless hours by automating workflows I hadn’t even considered initially. This app is, in my opinion, one of the most underrated tools in Shopify’s ecosystem—many users likely don’t realize how much it can do. With a little creativity, you can unlock its full potential and see how much easier it makes managing your store. I highly recommend taking the time to explore everything Shopify Flow offers—you won’t be disappointed!

Store

SORTYGO

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, thanks for the review. We are really happy that you are getting value out of Flow.

5 / 5 Share

Oct. 20, 2024

Using app

3 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 19, 2024

Abandoned checkouts doesn't work, I get the error that the customer is not signed up to marketing.. I don't require my customers to sign up for marketing emails, with no option to just send a simple email, this app is pretty much useless for my store.

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi, Abandoned Checkout is a Marketing Automation feature and not a Flow feature. That said, you may want to review the documentation for Abandoned Checkout https://help.shopify.com/en/manual/promoting-marketing/create-marketing/marketing-automations/types. If you edit the email, you do have the option to send it to all customers, not just those subscribed to marketing.

5 / 5 Share

Oct. 18, 2024

This flow app works great. If you every think it does not then you need to retrace the flow and see what the issue is. I set up for hiding out of stock items for a certain supplier and noticed it was not acting as expected and the documentation told me where the condition became false. Using this tool I realized it was because I had not tagged those products with the suppliers identity yet. A real duh moment. For current users and new users, keep this in mind because this app is great and works as expected.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Update: I will try resetting the notification and hope this resolves the issue. Thank you!

Using app

About 1 year

Total reviews

8

Average rating

4.6

Developer Reply

Hi thanks for the review. If Flow cancelled the order, Flow has no control over that email. You can edit the Cancel order email template in the Admin settings, so I'd guess that someone in your shop did that and messed it up. If you can't find the issue, I'd recommend contacting Shopify support. Also, in the future, if you have a Flow question, try over on the community instead of via a review. This doesn't allow a back and forth. https://community.shopify.com/c/shopify-flow-app/bd-p/flow