All reviews

Rating Breakdown

  • 5
    51% (48 ratings)
  • 4
    12% (11 ratings)
  • 3
    12% (11 ratings)
  • 2
    11% (10 ratings)
  • 1
    15% (14 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 17, 2024

Real mixed bag here. Flow has become an integral part of how we operate our store but my god is it frustrating to use at times. I'm here today writing this review out of frustration at recent depreciations. Flow needs to warn us when things are changing instead of just pushing out updates and letting us find out when we go to create new flows or update old ones. I know there is a five star app here but it needs work to show it. Giving it 4 stars because the app is capable of a lot and I'm glad we have it despite the rough edges.

Using app

--

Total reviews

5

Average rating

4.4

4 / 5 Share

Nov. 30, 2024

A must in the My store Shop/App arena.

Using app

2 days

Total reviews

12

Average rating

3.9

5 / 5 Share

Nov. 24, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Exactly what I needed for setting up rules for certain conditions, including fraud, and other conditions. Thank you Shopify!

Using app

About 2 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Oct. 26, 2024

NIGHTMARE... I very rarely right reviews and negative ones at that. I have never found something that should be so simple a challenge. Shopify staff can't help because we can't speak to them directly. If you want automations for emails and sales, I would spend your time with another program. I have spent to much time on something so simple, with very little success.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 25, 2024

Absolutely brilliant, the new updates are like replacing Zapier and make.com, you can write js and even now do mutations inside app, i mean really good

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

A Must-Have for Streamlining Daily Operations! The Shopify Flow app is packed with huge features that make daily operations a breeze through powerful automation. When I first started using Shopify, I overlooked the Flow app, assuming it was just for sending automated emails for abandoned checkouts or similar tasks. But as I delved deeper into its capabilities, I realized it's truly a game-changer. It has saved me countless hours by automating workflows I hadn’t even considered initially. This app is, in my opinion, one of the most underrated tools in Shopify’s ecosystem—many users likely don’t realize how much it can do. With a little creativity, you can unlock its full potential and see how much easier it makes managing your store. I highly recommend taking the time to explore everything Shopify Flow offers—you won’t be disappointed!

Store

SORTYGO

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Using app

3 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 19, 2024

Abandoned checkouts doesn't work, I get the error that the customer is not signed up to marketing.. I don't require my customers to sign up for marketing emails, with no option to just send a simple email, this app is pretty much useless for my store.

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi, Abandoned Checkout is a Marketing Automation feature and not a Flow feature. That said, you may want to review the documentation for Abandoned Checkout https://help.shopify.com/en/manual/promoting-marketing/create-marketing/marketing-automations/types. If you edit the email, you do have the option to send it to all customers, not just those subscribed to marketing.

5 / 5 Share

Oct. 18, 2024

This flow app works great. If you every think it does not then you need to retrace the flow and see what the issue is. I set up for hiding out of stock items for a certain supplier and noticed it was not acting as expected and the documentation told me where the condition became false. Using this tool I realized it was because I had not tagged those products with the suppliers identity yet. A real duh moment. For current users and new users, keep this in mind because this app is great and works as expected.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Update: I will try resetting the notification and hope this resolves the issue. Thank you!

Using app

About 1 year

Total reviews

8

Average rating

4.6

Developer Reply

Hi thanks for the review. If Flow cancelled the order, Flow has no control over that email. You can edit the Cancel order email template in the Admin settings, so I'd guess that someone in your shop did that and messed it up. If you can't find the issue, I'd recommend contacting Shopify support. Also, in the future, if you have a Flow question, try over on the community instead of via a review. This doesn't allow a back and forth. https://community.shopify.com/c/shopify-flow-app/bd-p/flow

1 / 5 Share

Oct. 9, 2024

Product hide flow not working.

Using app

About 16 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi, for other people reading this, Flow's "Hide product" action is working correctly to unpublish products.

1 / 5 Share

Oct. 9, 2024

Create more problems in your life than solutions

Using app

20 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 7, 2024

Difficult to manage, unclear information whether the flows works or not, no saved notifications what flows have been sent out or used.

Using app

Over 2 years

Total reviews

6

Average rating

3.3

5 / 5 Share

Sept. 17, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 17, 2024

When it works, it can be beneficial but it doesn't work often, and the support for this app is useless. When you speak with Shopify support, no one seems to know or understand the app. I built a flow that should hold fulfillment orders when a product type it added to an order. Sometimes the flow works, and sometimes it says "Hold fulfillment order Succeeded" but it didn't succeed when you look at the actual order. And no one knows how to help. It's sad because it could be an excellent app!

Using app

About 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi, thanks for your review. We are sorry about your frustration with Shopify support. We recommend always trying to ask first on Flow's community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow. For holds, if Flow says that it held fulfillment, it did. But what can happen is that other apps or workflows can release that hold just as quickly. If you need more detail, consider trying to post on the community.

5 / 5 Share

Sept. 16, 2024

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Please add the functionality "Include/Exclude in Markets" for products! :))

Using app

28 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Hi thanks for the review! We would like to hear more about how you want to use markets + Flow. If you could post over on the community with your goal that would great. https://community.shopify.com/c/shopify-flow-app/bd-p/flow

5 / 5 Share

Sept. 8, 2024

b

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 28, 2024

日本語対応していない為使いづらさはありますが、柔軟なマーケティングオートメーションを作成することができ素晴らしいアプリです。 今後もさらなるトリガーやアクションの追加を期待しています。

Using app

7 months

Total reviews

1

Average rating

4.0