Shopify Flow

I couldn't get my question answered. So I tried to figure out how to get a call back. I had to install Shopify Flo to do it and I still can't figure it out. Meanwhile, I have an angry customer who purchased a gift card and we can't figure out how to use it. I just want help from someone. The chat bot won't even help me.

First thing I wanted to do was "Trigger" off a TAG being added to an order. That trigger option does not exist. You can trigger off of a tag being added to a customer but not an order. Categorizing orders using tags is useful and being able to automate based on that action would be considered basic functionality. guess i will look elsewhere

Tech support can't solve error for 2 month already, flow would not be sent. Ticket 57697099

It's a pretty useful app for setting up custom flows. The only drawback is that it does not allow Fraud apps to cancel orders before the orders are submitted, but only allows them after.

cancel perfectly good orders as fraud, makes a whole mess

Everything is amazing , except we require to setup a birthday flow discount, which Flow software does not have.

i dont told dont recommend this app to others....

We've found this extension to be super helpful when running complex scenarios within the business, from flagging errors in orders, to highlighting high risk orders. Would recommend to anyone looking to improve automation within their Shopify environment

Flow is incredible and a must-have to extract maximum value from your Shopify subscription. The amount of 3rd party services and subscriptions you can avoid by dedicating your time to Flow is, quite frankly, unbelievable.

Shopify Flow is an absolute must-have for any Shopify store looking to automate tasks and streamline operations. The app has helped us save so much time by automating order management, customer tagging, and email notifications. The workflow builder is easy to use, even without coding experience, and it integrates perfectly with other apps. This has been a game-changer for our efficiency—highly recommended!

Great app that made my job a lot easier and saved me money

I don't understand why there never seems to be enough information for an easy start. Spend more time learning how to run some of these apps that running your store. Will update later.

Totally uncool. Very hard to use if your are not IT wiz. It supposedly replaces fraud filter which worked perfectly well and impossible to migrate because Shopify Instruction don't work

I contacted DSers for a couple questions and Zico answered me , he was able to direct me to the right pages to resolve my problems , he was a big help and i apprciat him. Thank you .

Helpful app. must use to save time and creating task with logic.

We are deeply concerned about Shopify’s transition to Shopify Flow for abandoned cart emails, which has significantly impacted merchants operating in multiple languages. The previous notification system handled multilingual workflows seamlessly, allowing businesses to provide localized experiences for their customers. However, Shopify Flow lacks native multilanguage support, forcing merchants to adopt a more complex and less effective solution. This abrupt change disrupts established workflows, increases the effort required to manage simple tasks, and risks alienating customers who receive communications in the wrong language. We urge Shopify to reintroduce native multilanguage capabilities or provide flexibility to continue using the previous system, ensuring that all merchants can maintain high standards of customer engagement and trust.

Real mixed bag here. Flow has become an integral part of how we operate our store but my god is it frustrating to use at times. I'm here today writing this review out of frustration at recent depreciations. Flow needs to warn us when things are changing instead of just pushing out updates and letting us find out when we go to create new flows or update old ones. I know there is a five star app here but it needs work to show it. Giving it 4 stars because the app is capable of a lot and I'm glad we have it despite the rough edges.

NIGHTMARE... I very rarely right reviews and negative ones at that. I have never found something that should be so simple a challenge. Shopify staff can't help because we can't speak to them directly. If you want automations for emails and sales, I would spend your time with another program. I have spent to much time on something so simple, with very little success.