Shopify Flow
All reviews
works great. But just like zapier and all the other workflow apps it requires thought and logic to make the flows work correctly.
Thank you for your positive feedback! We appreciate your understanding of the thought and logic required to build custom apps/workflows through the Flow app. That said, we are working to make that requirement less and less.
Brilliant part of shopify. Not sure why its not hyped. It's brilliant!
Thank you for your kind words! We're thrilled you're enjoying using Flow.
Trying to create a Flow, but it constantly returns me a 500 page error once I click Create. Can it be fixed?
Hi, could you contact support with that issue? We aren't having an outage right now, but we should be able to figure out the problem.
It's great about showing all the neat things Shopify flow can do but it's lacking the details about how to do it if you are not a computer wizard it's not as easy as you say it is
Hi, thanks for the feedback. Have you tried asking over on the Shopify community? The Flow team does monitor posts there: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
I dont think this app works at all. I have set up hide out products using pre built template but it doesnt work. The work flow archives shows the products are hiden as a result of item being out of stock but infact inventory was more than 500 units and item is still active and showing available on store. What a joke I dont think behind the scene the whole automation is working. Have to delete this app. Thats not working apart from slowing down my store. Please make it work or otherwise get rid of this rubbish from app store. Thanks
Hi thanks for the feedback. Inventory can be tricky since it can be tracked per location, variant, or product and mixing and matching these can lead to unexpected results. Regarding store speed, Flow has no impact on your store speed.
the flows are not working, none!!! when you contact support they suggest hiring a developer to fix this. what a joke!
I use the Flow app on my website at BuyExcelTemplates.com to automatically tag customers based on what they purchased so I can then use in email marketing.
Latest update allowing us to pretty much update anything we need to has made this app perfect. Thank you!
how do i get support for this app ??????? shopify make it impossible to contact them the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!! this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,
You can see how to contact support in emails you've gotten from Shopify but also in the Settings / Plan area in the Admin. For Flow specifically, we do provide support through the community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work. When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue. 1) Try to turn it off and on 2) Try to create it again Waste of time and lack of training of support personel
Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)
This app is just perfect! I used it to tag products if they're available in one location, and sold out in the other one. I installed it and had it working perfectly after 2 hours! I'm impressed, this opens so many opportunities which would otherwise only be possible with deep programming or expensive apps for each case. Wow Shopify, Flow is an incredible extension for Shopify!!!
Thanks for the kind words, we think is a super-power for many merchants!
For me it is a great app, and support helps with setting up flows. I think the bad reviews are here only becuase people do not understand the flow logic.
Amazing. Thanks for the review! For those of you reading this review, do check out the Flow discussion on the Shopify community: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
I needed a very niche solution to a problem that there was no app for. This helped me get exactly what I wanted and will help me retail customers as I grow. I know nothing about code and how things work so I asked a question on what I wanted in their flow support and Paul_N | Flow Product Manager @ Shopify help me!! I am sure I can do so much more with this app, will explore when I have time
Thank you so much for the kind review. We are glad to help you find a solution through our community forum!
The app is full of bugs. I need to reach out to support every time I create a new flow and they realize that the there are errors with the template variables.
Hi, thanks for your review. We tried repeatedly to reach out to you to better understand any defects you might have encountered. Flow takes quality and reliability seriously and there are no known issues with template variables.
I had some issues with the app at first, but Paul came in and helped me set up everything correctly. The app runs smoothly and fulfills my orders automatically.
I wanted to like this App, but it is limited in the scope of what it can do because of the limited fields & variables that it has access to. Believe it or not, it cannot access your products' current On-Hand stock level in your store, for example. It is also limited to processing only 100 pieces of data, be it products, orders, or customers per run: great possibilities, but way too nerfed to be very useful.
I'm relatively new but I am very impressed so far. I was looking for a way to automatically tag a customer when they purchased a specific product, and it took about 5 minutes of figuring out where the information was I wanted, and hey presto, exactly the automation I need. I'm delighted.
you can use it for basic functions, but don't expect to create complex flows without going through an additional app or a freelancer. In short, if you are thinking of moving to shopify plus for this app, there is no point in paying $2000. You will find affordable apps on the marketplace that will do the job much better. Don't count on shopify support to help you either, they have no knowledge of this app... It's a shame, on paper the solution seemed interesting
Hi, we are sorry that you had trouble building a complicated workflow. If you got stuck, we recommend posting any questions to the Flow App section on the community (https://community.shopify.com/c/shopify-flow-app/bd-p/flow), where you are likely to get help. Regarding Plus, Flow is currently available to the Shopify, Advanced, and Plus plans, so you do not need to upgrade to Plus to get access to Flow.
Works well and seems to be frequently adding functionality. A feature that would be great to have is actions to alter inventory levels as we currently have to manually manage inventory for bundles that consist of multiple SKUs.
Have emailed several times asking for help with Shopify flows. The app allows custom flows but is extremely hard to sort out. This is the response I am getting. "While I understand the frustration - building a custom flow would be out of our scope of support. I'm not seeing a template that fits your entire situation. My best advice would be to first check with the community forums and if you can't find an answer there, then an Expert on the Marketplace would be your next best bet. I understand that is not the answer you were looking for. For this app, we would be able to guide you to templates, but not building custom flows" Who is responsible for support on this app if it's not Shopify? Steer clear....this app will only give you more headaches and waste your time and energy
Hi, thanks for the feedback. As you have found, Flow is a powerful tool for building customizations to Shopify. Unfortunately the Flow team cannot yet build customizations for all merchants using Flow because each customization requires some understanding of your specific store, apps, etc as well as your use case. We are asking merchants to use the community where possible so that other merchants benefit when we give help. Try posting over here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow If what you need is pretty straight-forward you'll likely get an answer there. If you have a complex need you may get connected to an agency who can help, or even find an app that does exactly what you need.
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