Fraud Filter
Create custom filters to help you prevent fraud
Rating
2.5
feedback
214
chart
#2,870
All reviews
Rating Breakdown
Review RSS Feed
July 3, 2018
would give it zero stars if I could as it cancelled non-fraudulent transactions. Had to quickly uninstall before it cost even more lost business
May 31, 2018
we always fight fraud and this app helps us in some aspects to reduce the fraud level.. thanks for creating this app it takes a while until you get the habit of using this
May 21, 2018
I really feel like Shopify doesn't give a single F about fraud. This app is a joke and a slap in the face to customers. Shopify might as well be in bed with the thieves. You provide a platform but you don't do anything to help me protect my customers. They are essentially your customers too Shopify!
April 22, 2018
I setup 5 rules to prevent a customer from placing orders on my site. None of them worked. Useless app.
April 9, 2018
It's a pretty average app. I can't tell if its protecting me much. With some work it could be great. Geeky apparel store: https://threadiverseapparel.com/
April 5, 2018
This app is worthless. After talking to customer support and finding out that this app allowed you to create a series of filters for it to decide when to flag a purchase, I gave it the expectation that is was basically a blacklist. Simple enough. I set one filter of let me know when an order over $500 is made. It flagged every single $30 order as possibly fraudulent. Delete. I'll stick with the regular shopify fraud analysis.
March 17, 2018
We just recently launched, so we haven't had many orders yet. But I find the functionality works fine for us so far and I like that it supplements the already existing fraud analysis in shopify that shows up in the admin side when viewing each order.
March 6, 2018
This app does not work, and we mean at all! The app was designed with all the right elements in place, but somehow it was not plugged to shopify stores to actually do the job.
March 5, 2018
I use this app to add suspected fraudulent buyers. Thankfully it had never had to flag one for me yet, but it’s a piece of mind
Feb. 15, 2018
If the fraud analysis can tell us an order was placed from Turkey but the billing address was entered as SIngapore, we should be able to have a function that says "if the billing address entered is different from where the order is being placed, cancel"
Feb. 14, 2018
The biggest fraud happens when billing addresses are different than shipping addresses and when they use expedited shipping. Both of those functions are missing!
Feb. 2, 2018
It is useful, but there is no way to block a country except by the country code which doesn't normally get added by the customer.
Jan. 26, 2018
I don't see how this helps stop fraudulent orders. 99.9% of our attempted fraudulent orders are first-time customers, so we don't already know the email, address, or phone. This app only lets you create filters for criteria you know an exact match for. Why not let us create filters like flag if the order amount > $$$ and used expedited shipping. Or if billing and shipping addresses are different. THAT would help.
Jan. 15, 2018
Simple app - does what it says. Helpful for detecting 'risky' transactions so they can be further investigated. For a free app it works well and does what is says on the box!