Fraud Filter

Jan. 6, 2018

Great way to detect fraud at the customer level before you fulfill the order.

Dec. 27, 2017

Great App! Does just what I need it to do-Cool Thanks www.Mysexywaist.com

Dec. 26, 2017

As "New Loops" wrote: Absolutely useless for digital products! Sorry, Shopify....

Dec. 20, 2017

This app has helped us to catch repeat scammers. You've saved us money, I'm a fan.

Dec. 19, 2017

This has saved me thousands otherwise I would just have sent out the orders without doing due diligence. Sometimes it flags honest orders as a risk but these can be checked quickly and easily. Completely eliminated fraudulent orders for us.

Dec. 12, 2017

It's nice to have peace of mind about orders. However, it would save space and eliminate clutter if there was an option to create a rule for multiple addresses. I occasionally get suspicious inquiries and I would like to put them all under one rule that would filter ANY address in the rule. That would be much more useful than having an individual filter for each address because the filter needs ALL addresses in order to work. In other words, I'd like to be able to have a single rule that filters ANY address in a list.

Jan. 10, 2018

This app is terrible. The filters it allows you to stop orders are completely unhelpful - unless you happen to know the exact email address, IP address or other specific information that the criminal will use, it doesn't help. I'm not sure why it's designed this way because its a Shopify app and Shopify is actually very good at flagging fraud orders. But it doesn't allow you to automatically block or cancel orders that it believes are fraudulent.

Nov. 14, 2017

This app doesn't work, we've set filters upon filters and none of the orders get caught. Don't waste your time.

Nov. 10, 2017

Been using this app for sometime. It does filter and cancel orders but you have to take care to configure the filters correctly. The functionality is limited, missing basic requirements such as searching the contents of the filters created. This app is needed to prevent fraud and block undesirables, but it needs to be enhanced.

Oct. 28, 2017

Is this app a joke? Come on, Shopify. You can do better than this. How often are fraudulent orders re-using the same details? In our case: NEVER. So, I could set a "filter" that would flag an order if someone used the same contact details, but it's totally useless. We need REAL RULES: e.g. deny or flag an order if shipping location is X number of miles from order location. While we're on the subject, even without this app, Shopify could do more to make super-clear when an order is suspicious--not just a little triangle with exclamation point, how about a red banner across top of order page, highlight background of order with a warning color... WE SELL GIFTS. So, how are we supposed to know that an order is fraudulent just because someone places an order to be delivered to another state, anyway? Should we call/email every single customer prior to shipment? That's a really productive use of our small-business, work-at-home-parents time, definitely. It feels like no one is really looking out for us: someone buys an item from us (that we've paid for), we ship it out, and then LATER... not only are the funds withdrawn from our account, but we're levied a $15 FINE?! Someone got our merchandise, Shopify got processing charges, a bank gets a fee, and WE GET SCREWED. What a lovely system.

Oct. 23, 2017

Works just fine filtering out carders dumb enough to repeatedly buy items from your website even after being exposed. https://www.vapepeople.co.uk

Oct. 18, 2017

Horrible app. It definitely doesn't do enough for you and has not enough flexibility. I lost money using this app rather than it helping me. I'd highly suggest that you do this yourself than rely on this app that is poorly constructed and designed to have you actual fail more.

Oct. 5, 2017

Great app! Male Enhancement/Sports Nutrition/Weight Loss www.musclephenomsports.com

Aug. 23, 2017

Very helpful app for stopping all kinds of fraudulent orders. The setup can be a bit confusing and tedious, but once you get it set up correctly it really helps save you a lot of time...and time is money.

Aug. 19, 2017

This app only works if you know a specific email address, IP address, etc. that you want to block. It won't block general terms, such as if the CVV doesn't match the card, or blocking a "high risk" attempt. Really frustrating.

Aug. 13, 2017

Terrible, does not block any order regardless of the method you use, email name etc..

Aug. 6, 2017

I would recommend this app to anyone it has helped my company to keep all fraud charges away. It detects fraudulent accounts. Install Now

Aug. 1, 2017

Luckily, I've never had to use this app but I like that I have this already set up on my store... just in case.

July 31, 2017

Very important feature - almost everywhere in the world!

July 28, 2017

Maybe okay if you are just trying to block a specific email address but you can't even setup a rule to check the billing address zip against the shipping address zip. Really!