All reviews

Rating Breakdown

  • 5
    92% (2,017 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

April 19, 2017

Brilliant app, does exactly what I need and terrific support. Thank you.

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 18, 2017

We are very happy with the app as it fulfills our need and mainly i am very thankful to the support team, they are very helpful. I absolutely recommend them. cheers !!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2017

Great App even better customer service

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2017

Great app! Works great! The support is always ready to answer your questions and inquiries.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 12, 2017

Great app! Excellent support! I'm really impressed with the speed of the replied I'm getting! Louis keeps an eye on the app on our website to make sure it's all going great! Who does that? So pleased! Thank you guys!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 5, 2017

Really quick install, great customer service! the app gave us great results from our email marketing campaign. Can't wait to try out all the options that come with the app.

Using app

14 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 4, 2017

What a great, simple to use product. The support were fantastic and we had it up and running in less than a day which is amazing given the different time zones. I would thoroughly recommend it..

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2017

This app works great. Simple and easy and did what we need. Also the support is awesome - Louis did the install with us and then turned around some custom styling tweaks to our theme within ten minutes!!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2017

The App works really good! The Service is also perfect!! Really good job! Thanks!

Store

Purelei

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2017

Just the solution that I was looking for. The customer service team is very supportive and response. Thanks so much.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2017

It's the first time that I offer a free gift with every candle bought and I've used the app to allow me to do that. I launched an email campaign to promote the offer and the result has been amazing. I didn't realise my customers would be so engaged with this offer. So glad I purchased Seccomap. They offer great support and since it's a monthly fee, I'll make sure that I use the app regularly. I haven't tried all the different options but it seems pretty good as it's based on setting conditions so it allows a lot of flexibility.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2017

Tech support was quick and extremely helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 17, 2017

Spent 3 hours trying to decode the install instructions as they are in very poor English. After 4 hours we had the app installed but the app didn't work. If you are looking for an app that automatically offers 2 for 1 deals at the checkout by auto deducting deal at the checkout this app is not for you.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app. About the issue on Checkout page, actually, there's nothing for any 3rd party like us to work due to the unlimited permission from Shopify for security matters. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)

5 / 5 Share

Feb. 9, 2017

Great app with really brilliant support. I've used this app across 4 different sites now and will keep coming back. Thank you.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2017

Secomapp has been very easy to work with, quick and professional. It was easy to install Free Gifts, and it works fantastically. Secomapp installed it without any fuss within hours of us getting the app. The back end interface is easy to navigate as well, so it's been very simple to put in exactly the type of giveaways we want to use. It is capable of automatically keeping inventory levels updated, and it also looks great on the front end of the website. Very polished and effective app. I am impressed.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2017

Very easy to use and there are a lot of marketing options available.

Using app

About 1 month

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 24, 2017

DOES NOT WORK! App would freeze up whenever we tried to edit settings and support was promotd but not helpful in resolving this.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

We're sorry your experience with our app was not up to the mark. Because we were on holiday and not there to support you when you reached us(We also have noticed all merchant by our holiday popup inside apps). We are back now and gladly back you up with our best if you could give us a second chance. Please write to us at [email protected] for more free close assistance. Many thanks!

5 / 5 Share

Sept. 7, 2021

This app was able to create the kind of offer I was looking to do and Support was very quick and helpful in helping me implement it! Thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)

5 / 5 Share

Jan. 19, 2017

Excellent app. Very easy to use. Awesome customer support!!

Using app

23 days

Total reviews

7

Average rating

5.0

4 / 5 Share

Jan. 18, 2017

Support is fantastic, good app, quite pleased!

Using app

9 months

Total reviews

1

Average rating

4.0