All reviews

Rating Breakdown

  • 5
    92% (2,017 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2017

This is the best "buy x get y" free app for Shopify. Easy install (they do it for you, free), easy to customize the functionality. This app has lead to many sales for us. Also, they have the best support of any other developer I've seen. First-rate product and company!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2017

Easy to use. Smooth setup and great support. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 7, 2017

Do not buy this app! Can't use it on Firefox by their own admission. Can't upload full collections for the gifts. Can't get a refund after 3 weeks. Horrible experience!!!

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

We apologize for causing frustration. The issue of using it on other browsers like Firefox is nothing to worry about which could be handled within minutes. And sorry about the collection uploading because you want too many products (about 12000 variants) as gifts which exceed the number the app can handle. Finally, the process of refund also depends on Shopify. We are so willing to back you up with the best from our side. Thanks for your kind understanding.

5 / 5 Share

Jan. 3, 2017

I just began using the app, but so far so good. It has done everything we have needed in a very easy and intuitive way. Customer support for liquid modification was installed fast and efficiently. Thank you Secomapp

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2017

This is a great app to alert customers about free gift opportunities. the support is fast and great. I am happy I found this app. Thank you for the great work and support! Tina.

Store

Tkskin

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 21, 2016

Great Customer Support. I ask for help and they respond right away. Great App!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2018

This plugin is certainly the most extensive Free Gifting app on Shopify. You can create many different types of Gifting campaigns and the app comes with many settings so its very customizable. With a little bit of CSS editing the app looks great on the store. It is very easy for the customer to use. Secomapp has very good customer support and helped with installation and customizing the app for our specific store's needs.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 18, 2016

This App is Amazing for all of us at Run Gum Energy Gum. Support is amazing and it is flawless!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2016

Great app for running promos. We have tried a few and this works the best as the items are applied automatically to a customers cart rather than using a popup. Fantastic support as well.

Using app

9 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 27, 2017

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2016

The support team worked endlessly to help me out with any issue and installed the code for me for free! The free gift app is amazing! It is a great sales booster for any store. I love it. 5 stars well deserved!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2017

I wish to update my review. After installed this app for 2 months, I feel that this is a very useful apps. Another thing I wish to mention is their excellent and extensive customer support. I have issue at my checkout, I though is the free gift apps cause the issue, I ask for their help, they found out that the issue is cause by another apps, although the apps is not belong to Secomapp, but they are willing to help me solve the problem. I impress of the service. I feel they are really care for their customers. Not many developers will provide their service to this extent. I really appreciate their help. Impressed by their service. Excellent!

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 6, 2016

This app has allowed us to offer a product as a gift to some of our customers. It's been great!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2016

I am an unfamiliar with coding and was intimidated to try this app, but found it to be well supported. When I had questions, they were answered promptly and thoroughly. I highly recommend this app for the set up , support and great user experience.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2016

So far so good. Everything all set and ready to go. I had a lot of questions and the customer support was excellent.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2016

Fantastic app, support was superb!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2016

Great app and the team are always very happy to help and solve things very quickly, thanks so much!

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 26, 2016

Perfect for the holiday season! Customers love free gifts, especially around the holidays. It's a perfect way to incentive customers in a unique way or creating 'combos' or sets.

Using app

26 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 24, 2016

Bad support, dont reply to email properly and won't even help fix the problem. Waste of money

Using app

About 1 month

Total reviews

2

Average rating

2.5

Developer Reply

We are sorry for your unhappy experiences with Support team. And we believe there might have been misunderstanding or missed mails. Because we provide free support everyday (from Mon-Sat Noon) We have sent you a follow-up email. Please search emails from our team email [email protected]. Thanks!

5 / 5 Share

Nov. 24, 2016

Awesome app, and excellent customer service .

Using app

About 1 month

Total reviews

2

Average rating

5.0