All reviews

Rating Breakdown

  • 5
    92% (2,018 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2016

Awesome app, and excellent customer service .

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2016

Great plugin , with a great support team. I highly recommend this. Jaco

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 22, 2016

Installation resulted in an over-write of our system configured base currency (Euro), which displayed prices to our EU customers in US Dollars for over 4 hours. Highly unprofessional.

Using app

About 10 hours

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry for your unhappy experiences with Free Gifts app. This issue has been totally handled by now. If you still find it in any case, feel free to reach us at [email protected]

5 / 5 Share

Nov. 21, 2016

what an awesome app. Easy to use and you can create any rules you like!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2016

John and his team are great guys, and responded quickly to help us get the app installed and running correctly in our store. John helped to create a custom Catalog discount and modified the free item selection window to best fit our cart/theme. CoolwayUSA http://shop.coolwayus.com

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2016

What an amazing app! But not only that the customer support is truly outstanding. The quick responses, the customization requests and patience! This app is phenomenal! You wont regret it :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2016

cool app and super great customer service. helped me a lot

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2016

I can't say enough great things about this app! I have purchased and installed it into 3 of our websites/stores and it works great. Particularly amazing is the support that comes along with the plugin - literally the best I've ever had online... and if you're really lucky you'll get John, the guy is fantastic!!

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 17, 2016

Support is great! App works well and works great with multiple Promos at the same time. Only reason for not 4 stars - would love the ability to run promos for buy x get y for specific dollar value.

Using app

Over 2 years

Total reviews

11

Average rating

4.5

5 / 5 Share

Nov. 13, 2016

Great app and great support! Up and running in no time. Thanks guys!

Store

Wovii

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 5, 2018

Great support! App has great flexibility and you can even apply deals to only certain variants, very helpful.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 15, 2017

Buggy as different offers showed at checkout. Customers were able to get the free offer without buying the product. Horrible communication. Offers stopped showing expired but was not. Catalog Gift showed variations on page with would slow page down. Support is sparse at best. Removed Free Gifts and went with another upsell discount app.

Using app

About 1 month

Total reviews

7

Average rating

4.4

Developer Reply

We are sorry for your unhappy experiences with Free Gifts app. Could you please let us know which product that you used to test so that we can help test and give a proper solution to? Our working time is from 8.30 am-6pm (From Mon- Sat Noon, GMT +7), any email sent within the time will be responded quickly. Please write to us at [email protected] for more free close assistance. Thanks!

5 / 5 Share

Nov. 2, 2016

Amazing Support!! The App itself is very useful - takes a little bit to learn, but quite powerful. I think there are a few minor updates they could make to ensure it's 100% bullet-proof, but right now it does the trick! Thank you!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2016

So far so good they help install app which saves you time and tech skills

Using app

21 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 31, 2016

We are loving this app. We were running regular Bogo promotions using other apps that were complicated and time consuming to set up and constantly fail to operate consistently; causing both unhappy customers and wasting our support teams time addressing complaints. The Free Gifts app however is both powerful and a piece of cake to set up a promo on. And the service is the best I have ever experienced from any developer. Lightning fast and intelligent responses to any request. Highly recommend this crew.

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 31, 2016

A good functional app overall, however when the app is being updated or there is slight changes with our website, the app doesn't always comply and needs further investigation. Overall a solid app.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2016

We've been using this app for almost 2 months now, and loving it. 3 things to love about this app: 1. Flexible & easy-to-use 2. Support is top notch - including when I needed the install done on a Sunday 3. Intuitive and user-friendly interface for the customer Would definitely recommend.

Using app

About 3 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 28, 2016

Responsive team that was helpful with any questions or concerns I had for our store.

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 28, 2016

Responsive team, quick implementation, user-friendly app, and adds a new dynamic to our store

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2016

Very useful app. Great support team that is communicative and helpful. Thank you!

Using app

11 days

Total reviews

1

Average rating

5.0