All reviews

Rating Breakdown

  • 5
    92% (2,018 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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4 / 5 Share

Oct. 27, 2016

Easy to install -- they do it for you! And fast customer service. Excited to see where this App can take us!!

Using app

5 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Oct. 27, 2016

Love this app. Great support that is communicative and helpful. Thank you!

Store

Opalite

Using app

About 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2016

it took a little bit to get this working properly, (as we needed it) but it seem to be going good now. support was delayed by time zones but helped us a lot.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 25, 2016

great app, customer support is amazing, awesome 11 out of 10 points highly recommended :-)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2016

no other way for me offer a Free Gift to my customers without the help of this App. Significantly increases the value of each and every conversion plus they did it all for me - highly recommend!

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2016

Very easy to use, has suited all required needs thus far. Thanks.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

3 / 5 Share

Oct. 12, 2016

after a bunch of emails and a week we are going to put this onto our main site and give it a try. not 100% what we need but they said they would look at adding some functions next version.

Using app

27 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 28, 2016

So far I have used the app only for the Free Gifts function. The team helped me resolve issues that I had implementing the feature with a banner in my cart. I plan to try out some of the other uses going forward.

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 26, 2016

App functions exactly as described and the developer were very helpful for any issues we had.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2016

Easy to use. Good, quick support. Gets the job done very nicely.

Using app

About 1 month

Total reviews

29

Average rating

4.8

5 / 5 Share

Sept. 20, 2016

Very easy to use. Very helpful. Team members can quickly solve customer's questions.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

May 7, 2017

We originally wrote a 5-start review but that was mostly down to the very good support that we received in setting up this app. Now that we've been using it for a while here's a more accurate review. Like too many of these Shopify apps it simply does NOT do what it is supposed to do. Integration with Shopify is awful and had has cost us 100's of hours in unnecessary customer support where the free gift hasn't triggered. We are still using the app ... but that's only because we haven't really had the time to search for something better. Certainly would not (and have not) jump at taking any other apps from these guys. Just too full of bugs and shortcomings. It's about a year since we started using this and haven't seen any real fixes for the terrible deficiencies. Shame. Could be really good.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 19, 2016

This is a great app for gift with purchases! Have used without issues, and have experienced very quick and helpful responses for support when needed!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2016

Great BOGO app. Installation is pretty complicated. If you aren't good with code, just have them install it for you. They do it for free. I had a minor problem with the way the badge was displaying, but Nicolas had it fixed in no time. Great customer service! www.advantagesupplements.com

Using app

22 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 15, 2016

Great App. Highly Recommended!

Using app

About 2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 14, 2016

Excellent product! Easy to understand to enter simple and yet powerful promotions on your Shopify site. The support is outstanding, where they install the codes for you, and the follow up in terms of knowledge transfer, and fine tuning of the application to your site and business needs are superior. They communicate well, and the follow up is excellent. Just be aware, there is 24 hour time difference. Bottom line, must have! Check us out too: www.denimkratos.com

Using app

5 months

Total reviews

4

Average rating

4.3

3 / 5 Share

Sept. 12, 2016

I want to rate this higher except the customer service is terrible! I reached out to them only to later recieve a message 2 days later asking me if I had any questions, as if they never read my prior message. After i responded and explained that I had already messaged, I received a return message that appeared as though they did not even read what I wrote but rather just responded with some kind of template. All i wanted was a good gift app so i could offer my customers exclusive gifts but I cannot seem to receive an type of support. really too bad.

Using app

30 days

Total reviews

19

Average rating

4.5

5 / 5 Share

Sept. 9, 2016

I would rate this app a 10 out 5 if I could. I ran a BOGO promotion with this and it produced my highest order volume and sales $ amount in a single day for my shop. People react to sales and this app makes it so easy to setup. I STRONGLY suggest you let one of their technicians set this app up in your theme. They are very helpful, respond quickly, and will not stop until it is working exactly how you need it. I am seriously blown away how good the customer service is. I have had good customer service on shopify, bad customer service, and downright ugly customer service. These guys far exceed any customer service I have received on shopify. I have only reviewed a couple of apps but this one I felt like it was my duty to show my appreciation because I was so satisfied. I chose this app after reviewing some of the other "free gift" apps and after reading their reviews I chose this one. Glad I did and HIGHLY RECOMMEND!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2016

great app. very helpful service

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2016

I rarely get apps that actually work the way I expect and want them to. This one is a gem. It was actually easier to install than similar apps I have tried. I am comfortable working with code, but I think it is great that they offer free installation for those who are not. I only wish it was less expensive or had a longer free trial period. Since my store is very new I can't afford to double my monthly Shopify expense.

Using app

3 months

Total reviews

2

Average rating

5.0