BOGOS: Free Gift Bundle Upsell

Sept. 19, 2023

The moment we reached out with questions about setting up rules, they responded promptly and provided clear and concise guidance that made the entire process a breeze. The team especially David not only resolved my query but also ensured I fully understood the rule setup, which was immensely helpful. Appreciate it.

Nov. 21, 2020

Installed for Black Friday promotion. App does everything we want it to out of the box, impressed by the full feature set. Developer was very prompt with assisting with initial installation and making adjustments so it displays properly on our theme.

Nov. 20, 2020

Worst experience ever. Installed the app but didn't work. Asked for help and there was no response until a review was given and they responded. Did some customisation work on my theme without backup and broke some codes, resulting in carousel, menu and cart issues which affected our store conversions for a week. These issues were not brought to light until Secomapp highlighted to me, claiming that they stumbled upon these issues but they're gonna fix it out of goodwill if the neg review is removed. Review was removed but errors are still not fixed. Secomapp suggest I get a dev to fix the errors. Out of desperation, we have no choice but to back date the theme that's two versions before since Secomapp didn't back up the last theme version. There's also no clear instructions on uninstallation despite asking for it on 12 Nov. Horrible experience. Use this app at your own risk.

Nov. 13, 2020

This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.

Nov. 9, 2020

This app is amazing, and the customer service is incredible. They replied quickly and fixed all problems I had in no time

July 1, 2024

Been using this app for years and the support & dev teams are always really good. Mina from the support team has been a fantastic help recently and hopefully the dev team can implement a specific use-case feature which would further improve this great app.

Oct. 30, 2020

Well designed and functional app with tons of customization. More than excellent and very fast support.

Oct. 28, 2020

We use this app quite often to have free items added to the cart automatically and have rarely had any issues with it. If we do, support is quick to jump in to help or fix anything that arises!

Aug. 5, 2021

The perfect app for free gifts! AMAZING SUPPORT! thanks to Robert and Louis for their precious help! 100% recommend them

Oct. 22, 2020

This app has been really easy to install and works a treat! It automatically adds our free offer to the cart which is exactly what we needed. Support has been incredibly responsive and helpful as well - very much appreciated!

Oct. 15, 2020

Thanks Brian! for your great support and quick response on my each and every mail, got the resolution as per my requirement.

Sept. 28, 2020

The app is easy to get started and to create campaigns. Great support, quick to respond and very helpful.

Dec. 7, 2021

This is a great app! We totally recommend it to everyone. We had a hard time before looking for a gift offer app and had wasted a lot of time trying out other apps and finally we saw this app! It has all the features/settings/options we need for a free gift app. Support team is great and very accommodating too! I commend Trix and Robert!! Robert also attended to my inquiry and have resolved it rather fast. Thank you!

Sept. 21, 2020

Brian is very helpful and his reaction is very fast. So it nice work with him. The app is very proffessional

Sept. 17, 2020

Brian is very helpful and patient and answer very quickly when I contact him. Thanks so much !!!!!!!

Sept. 10, 2020

We had some speical requirements for the app to work because all our product data comes form an external ERP-System. The Secomapp Team assisted us perfectly and helped the free gift to work without any problem. Very great service and helpful support, the app is very recommendable.

Dec. 17, 2024

Easy setup and very good technical support. The app is complete. We are very satisfied!

Aug. 20, 2020

Great app, and excellent customer support. Our customers now get a choice of free product after spending €80 :)

Aug. 8, 2020

Great app, helped accomplish what we needed when running promos. Brian helped customize what was needed, amazing customer service!

Dec. 10, 2020

Super easy app to use for free gifts , implementation was simple + quick and the customer service is great + speedy!