BOGOS: Free Gift Bundle Upsell
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I used the Free Gifts App for a campaign this past weekend, and it was a very useful tool. The team was also efficient and responsive with helping me set everything up.
Dear KINApparel, Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team. If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Hannah Free Gifts - Customer Support Team.
Top quality service with a gift app that WORKS! Cannot say enough good things about these app developers and this product. David and Ellie were exceptional in getting us set up correctly form the start and were super quick to get their team iron out a few teething issues (in minutes). Highly recommend this app for its functionality and dependability. Having such dedicated customer service is like a safety net. Well worth the investment.
Hello TruBeef Organic! We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David and Ellie are grateful for your review and are delighted to be of assistance. Please get in touch with us via live chat or email at [email protected] if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can! Best wishes! Hannah Free Gifts - Customer Service Team
I'm not one to leave a lot of reviews, but I had to for Free Gifts. I tried so many other apps before I finally one that does what I actually want, which is automatically add 2 free gifts to the cart for the purchase of one product. The functionality is awesome and can be very tailored to suit your needs which I loved. Also the support team was awesome - very prompt despite a large time difference, super helpful and went above and beyond to help me make sure everything was set up correctly. 100% recommend this app for special offers on Shopify. The absolute best!
Hi there, Metabolic Transformation Thank you so much for your kind words about our assistance :D Your excellent comment has given us a lot of confidence, and we will use it to improve our services! Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at [email protected]! We look forward to working with you again! Best wishes, Hannah Free Gifts - Customer Support Team
Anne and Wayne were an absolute pleasure to deal with. They worked extremely hard to resolve an issue we had and resolved it very quickly. The app works brilliant with our store and is by far the easiest app to use. We have used other apps and this is the best one.
Have a fantastic day, SkinShop! The Free Gifts customer service staff is grateful for your kindness and love. Anne and Wayne are very happy about the excellent feedback we've received :D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah Free Gifts - Customer Support Team
great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!
Greetings, velowavebike! We here at Free Gifts love the great vibes you're sending our way:D Anne is ecstatic to learn that you are pleased with her assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. We're thrilled to have you among us! Hannah Free Gifts - Customer Support Team
Perfect support! Helped with every question possible!!!! Iam really convinced by the customer support!
Good day AHO.BIO GmbH, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah Free Gifts - Customer Support Team.
Great app and amazing quick support! Amy, Mina, David, Brian and Anne from the team, has always helped me out in no time. Very satisfied. Needed some help again today, and Amy helped me out in a few seconds! Love it
Good morning iGlow Cosmetics! Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support! We will definitely let David, Brian and Anne know about your kind praise and we are sure that they will be so very happy. If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com! You really made our day! Hannah Customer Support Team - Free Gifts
Great support – Brian and Anne from Secomapp managed to integrate this into our Shopify 2.0 store within a few hours, and were very friendly to work with.
Good day to you Intus! Thank you so much for taking the time to leave such a wonderful review. Brian and Anne would be thrilled to know that you are satisfied with the service! Our team will work even harder to develop new products features if you continue to support us. We'll always be happy to see you! Please contact us at any time via live chat or email at [email protected]. We are eagerly awaiting your call! Best regards, Hannah Free Gifts - Customer Support Team.
Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.
Good day to you SWIISH! Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign! If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at [email protected]! It's always a joy to have you! Hannah Free Gifts - Customer Support Team.
Great help and fast customer support! We downloaded the app and it was working in just seconds. If you need an app like this for adding gifts to your store, this is the one!
Hello, Max Pro x MOHI. Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience. If you require any extra assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one priority is to offer you the best service possible! Best regards! Hannah Free Gifts - Customer Support Team
The app works great for us and customer service has helped us out a few times, always a great experience with them. Thank you!!!
Dear Prop Money Inc., We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service! Please get in touch with us by LiveChat or email at [email protected] if you have any questions. We hope to be able to help you! Hannah Free Gifts - Customer Service Team
Quick responses from support. We needed an app that didn't require a coupon code in order to handle free gifts, and this app did just that.
Dear Logan + Lenora, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.
Great customer support. The team is always very responsive and always willing to help! On top of that, they are all very kind. I recommend using this app.
Dear The Nue Co., This is Free Gifts - Customer Support Team. Thank you so much for your compliment on the Free Gifts. Your support means the world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Hannah Free Gifts - Customer Support Team.
It worked well for about two weeks. After that, something broke and all of the items in the special offer, you could add to your cart for free. after escalating it to their support, they started working on it - next morning they said its fixed, after I checked it was not fixed. I escalated it again, AGAIN after 1 day, they said now its fixed, only to find out today its not fixed. they are not even checking after their fixes. yes. their support is friendly, and quick to reply, but this situation is making me move away
Hi Admin, I'm truly sorry for the unhappy experience you have encountered with our app. Our team has already resolved that and checked all other product pages and they are working properly now. If you need any further assistance, feel free to let us know and we would be more than willing to support you!
Great app and great customer service. David really helped us in setting up the app. Works totally fine.
Good day to you, Tales & Tails! Your kindness and affection are greatly appreciated by the Free Gifts customer service team. We are overjoyed to have received such positive feedback, and David is the happiest of us all:D Please contact us via LiveChat or email at [email protected] if you have any questions. Best wishes, Hannah Free Gifts - Customer Support Team
We're able to achieve free gift promotions with ease. The best part is their support team - very responsive, very proactive in providing solutions, and takes time to explain procedures clearly. Thank you and keep it up!
A good day to you, Altenew Partner Team! Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients. If you need more help, please contact us via live chat or email at [email protected]. We are always happy to help. Our top priority is to provide you with the best service possible! Best wishes! Hannah Free Gifts - Customer Support Team
Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.
Good day to you Kuppy, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Hannah Free Gifts - Customer Support Team.
Anne and Brian have been a great help to assist us with configuring and ad-hoc works. Thank you so much, team!
Greetings, esc UAT! We here at Free Gifts love the great vibes you're sending our way:D Anne and Brian are ecstatic to learn that you are pleased with their assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. We're thrilled to have you among us! Hannah Free Gifts - Customer Support Team
The apps should have more additional rules to be included. I expected more with this monthly rate price. But overall, the discount rules offered should be sufficient for most stores. On the other hand, support was quite fast and helpful!
Dear Suu Balm®, We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Hannah Free Gifts - Customer Support Team.
Their customer service is amazing...super speedy responses and very helpful. App is easy to use and works like a charm! :)
Thank you so much, Jenette All Natural Skin Care! That review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day! Hannah Free Gifts - Customer Support Team
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