All reviews

Rating Breakdown

  • 5
    96% (3,387 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (3,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2018

Used it for a BOGO sale on Mother's Day and were very happy with our results. Love that we didn't have to create a promo code and make adjustments when customers forgot to use it - it's all automated and reliable.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2018

Great App! Amazing Support. Would definitely recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2018

Great app! Great support! Would recommend it!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2018

Installation was quick and easy. The app is full of features and worked with no issues at all. Would recommend!

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2018

works great and excellent and quick support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2018

Doesn't get any easier than this! Perfection from the very first time. And they were available to help with the install. Got the app up and running right away! Love this team. Customer service is top notch. Will use more apps from Secomapp!

Using app

24 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Trix was amazing at helping me out with all my concerns! Such a great service especially for those who are very tech savvy!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2018

Really quick responses and quality work!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2018

They were very patient and helped me get a fairly complicated cart-based gift promotion set up. This will really streamline our Q2 promos, and their hands-on help was VERY appreciated.

Using app

5 days

Total reviews

8

Average rating

4.6

5 / 5 Share

April 3, 2018

Great customer service! Replied quickly and helped solve issues in a timely manner.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2018

Works very well, excellent super fast customer service

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2018

Louis from the Secomapp team was quick to install the new update with very little issues!

Using app

11 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 26, 2018

STOP SENDING US EMAILS, I RECEIVED MORE THAN 1500 EMAIL FROM YOU GUYS, YOU ARE ABUSING THE SYSTEM!!

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

Hey there, just want to inform you that your above complaint has been rectified. Please reach us at [email protected] if you need any further assistance while you are using our app. Thanks!

5 / 5 Share

March 22, 2018

Very helpful support and quick too. Thank you so much.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2018

The support team is really helpful with my issue and they help me resolve it pretty quickly.

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2018

This app works exactly how we need it to. Installation was extremely quick and easy! The support team is very helpful and quick to respond. Nothing negative to say about our experience with Free Gifts by Secomapp!

Using app

29 days

Total reviews

6

Average rating

4.7

5 / 5 Share

April 3, 2018

App works great. Had some trouble with email responses from them but nothing that couldn't be resolved. They were really great & helpful folks. They definitely tried to reach out when they found my negative review which just goes to show that they want to live up to the standard that they are supposedly known for - which is a great thing.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2018

Very happy with this app! I've used it across a few different websites now, and if there are any issues Louis at the help desk is extremely quick and so helpful. It's so great to have a staff member who's very competent and very quick to assist with installation to even assistance with implementation. (Thanks, Louis!) My tip is to keep it simple when using this app and don't over complicate thing. As I said, I'm using it across four brands and strongly recommend it to anyone considering a free gift app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2018

Very comprehensive gift module, recommended for use.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2018

Quick Support, very helpful and have the problem solved quickly.

Using app

2 days

Total reviews

1

Average rating

5.0