All reviews

Rating Breakdown

  • 5
    96% (3,389 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (3,262)
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5 / 5 Share

Oct. 27, 2016

Love this app. Great support that is communicative and helpful. Thank you!

Store

Opalite

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2016

it took a little bit to get this working properly, (as we needed it) but it seem to be going good now. support was delayed by time zones but helped us a lot.

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 14, 2016

no other way for me offer a Free Gift to my customers without the help of this App. Significantly increases the value of each and every conversion plus they did it all for me - highly recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2016

So far I have used the app only for the Free Gifts function. The team helped me resolve issues that I had implementing the feature with a banner in my cart. I plan to try out some of the other uses going forward.

Using app

6 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 22, 2016

Easy to use. Good, quick support. Gets the job done very nicely.

Using app

8 days

Total reviews

29

Average rating

4.8

5 / 5 Share

Sept. 20, 2016

Very easy to use. Very helpful. Team members can quickly solve customer's questions.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

May 7, 2017

We originally wrote a 5-start review but that was mostly down to the very good support that we received in setting up this app. Now that we've been using it for a while here's a more accurate review. Like too many of these Shopify apps it simply does NOT do what it is supposed to do. Integration with Shopify is awful and had has cost us 100's of hours in unnecessary customer support where the free gift hasn't triggered. We are still using the app ... but that's only because we haven't really had the time to search for something better. Certainly would not (and have not) jump at taking any other apps from these guys. Just too full of bugs and shortcomings. It's about a year since we started using this and haven't seen any real fixes for the terrible deficiencies. Shame. Could be really good.

Using app

9 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 17, 2016

Great BOGO app. Installation is pretty complicated. If you aren't good with code, just have them install it for you. They do it for free. I had a minor problem with the way the badge was displaying, but Nicolas had it fixed in no time. Great customer service! www.advantagesupplements.com

Using app

22 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 14, 2016

Excellent product! Easy to understand to enter simple and yet powerful promotions on your Shopify site. The support is outstanding, where they install the codes for you, and the follow up in terms of knowledge transfer, and fine tuning of the application to your site and business needs are superior. They communicate well, and the follow up is excellent. Just be aware, there is 24 hour time difference. Bottom line, must have! Check us out too: www.denimkratos.com

Using app

5 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 9, 2016

I would rate this app a 10 out 5 if I could. I ran a BOGO promotion with this and it produced my highest order volume and sales $ amount in a single day for my shop. People react to sales and this app makes it so easy to setup. I STRONGLY suggest you let one of their technicians set this app up in your theme. They are very helpful, respond quickly, and will not stop until it is working exactly how you need it. I am seriously blown away how good the customer service is. I have had good customer service on shopify, bad customer service, and downright ugly customer service. These guys far exceed any customer service I have received on shopify. I have only reviewed a couple of apps but this one I felt like it was my duty to show my appreciation because I was so satisfied. I chose this app after reviewing some of the other "free gift" apps and after reading their reviews I chose this one. Glad I did and HIGHLY RECOMMEND!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2016

great app. very helpful service

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2016

Love this App. It does what I need it.

Using app

10 months

Total reviews

14

Average rating

5.0

4 / 5 Share

Sept. 5, 2016

had a few hiccups.. but they were very quick at resolving the issues! easy to use! thanks!

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 17, 2016

This is a great little app! Much more user friendly than other options we've used in the past. Works well and the team is VERY responsive and helpful if you have any questions!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2016

Great App and outstanding support! Any issues are assisted immediately and even followed up. Nicolas helped us with initial set up within 24 hours and answers any queries in a timely and very helpful manner all for free. Highly recommend based on the support alone, but the App is great too!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2016

I've been using this app for over year now, and they continue to make improvements to it. It's much better now than it was when I first purchased it. In all cases though, it does what it's supposed to and works great. I love that it automatically adds/removes a free gift to the cart based on the criteria you set. The customer service has also greatly improved - I have been receiving responses and code fixes within a day which is important for small businesses that do things on the fly!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

4 / 5 Share

Dec. 1, 2017

Nicolas is a star. Prompt response from customer service. Query resolved!

Using app

About 2 years

Total reviews

30

Average rating

5.0

5 / 5 Share

May 23, 2016

Great.You can help us in solving the problem with using the App in time.And what's more ,it helps us to promote our activity more effectively.Five Stars for your job.

Store

Cupshe

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Mina and Chica were super helpful in solving all of my issues and were prompt with responses and fixes!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2016

I love using this app for promotions on our website. It really helps cut down on the customer service questions and issues that we've had in the past before using the app. Easy to use and support responds in a timely manner if you need them. I would definitely recommend.

Using app

6 months

Total reviews

10

Average rating

4.7