All reviews

Rating Breakdown

  • 5
    96% (3,332 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (3,212)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2025

So far so good! Mina was awesome and helped me fix my problems!! She made the experience great and was very patient with me as I fumbled through getting discounts set up! Thank you so much!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that Mina made your experience great and helped you set up your discounts patiently. Thank you so much for your fantastic feedback! From BOGOS team with love 💗

1 / 5 Share

Oct. 1, 2025

FYI - even though it says NOTHING about this in the app store, you actually have to pay $99/mo if you have Shopify plus - there is no "$29/mo" option. Super deceptive, I deleted the app immediately. Do better at vetting your Apps Shopify, we don't like feeling scammed.

Using app

6 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Dear Silver Honey Products Admin, Thank you for your feedback, and I’m sorry for any confusion. For Shopify Plus stores, the $99/month plan is required, which includes additional features for higher-volume stores. I apologize for the lack of clarity in the app store listing, and we’ve worked on it to improve. I also followed up via email but haven’t received a response yet. If you have any questions or need assistance, please don’t hesitate to reach out. I’d be happy to help. Sincerely, Zee - BOGOS Customer Support Lead

5 / 5 Share

Oct. 1, 2025

Liam was very patient and helpful as he cleared my concerns and queries. Very fast and clear experience!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that Liam was patient and helpful, making your experience fast and clear. We truly appreciate your kind words! From BOGOS team with love 💗

5 / 5 Share

Oct. 1, 2025

Mina was very helpful and fast to respond.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're glad to hear that Mina was helpful and quick to respond. Please feel free to reach out anytime you need assistance! From BOGOS team with love 💗

5 / 5 Share

Oct. 1, 2025

Great support and service within live call! Must recommended app. And the support that Mina provided was outstanding!

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for your fantastic feedback! We're thrilled to hear that Mina provided outstanding support during your live call. We truly appreciate your high recommendation and are always here to help! From BOGOS team with love 💗

5 / 5 Share

Oct. 1, 2025

Excelente soporte cuenta BOGOS, hoy la asistente Mina me ayudó rápidamente con la configuración de la app en mi tienda y resolvió todas mis dudas de manera muy clara. Muy buen servicio !!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

¡Muchas gracias por tu reseña tan positiva! Nos alegra mucho saber que Mina te ayudó rápidamente y resolvió todas tus dudas de manera clara. Agradecemos mucho tus amables palabras y estamos siempre disponibles para ayudarte. From BOGOS team with love 💗

5 / 5 Share

Sept. 30, 2025

great service and super fast response, we are trying this app and we are happy at the moment

Using app

About 3 hours

Total reviews

7

Average rating

4.3

Developer Reply

Thank you so much for your kind feedback! We're thrilled to hear that you’re enjoying our app and that our team could provide fast and helpful support. From BOGOS team with love 💗

5 / 5 Share

Sept. 30, 2025

Store

amaran

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! From BOGOS team with love 💗

2 / 5 Share

Sept. 29, 2025

Great functionality, but we can't continue to use the app due to being forced into the top plan just because we are on Shopify Plus, even though our usage does not require the top plan. The Basic plan would have been sufficient usage and functionality for our needs. This seems like an unfair approach to pricing. We hope this feedback is useful and helps other merchants.

Using app

1 day

Total reviews

2

Average rating

3.5

Developer Reply

Dear Mayank & Steve, Thank you for your feedback, and I’m sorry for any confusion. For Shopify Plus stores, the $99/month plan is required, which includes additional features for higher-volume stores. I also followed up via email but haven’t received a response yet. If you have any questions or need assistance, please don’t hesitate to reach out. I’d be happy to help. Sincerely, Zee - BOGOS Customer Support Lead

5 / 5 Share

Sept. 28, 2025

Store

EVEKO®

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love 💗

5 / 5 Share

Sept. 27, 2025

the support much appreciated.

Store

OMRA

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad our support was helpful and truly appreciate your feedback. From BOGOS team with love 💗

5 / 5 Share

Sept. 26, 2025

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! From BOGOS team with love 💗

5 / 5 Share

Sept. 26, 2025

Anne很好,处理问题及时。

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

非常感谢您的好评!我们很高兴听到Anne处理问题及时,让您满意。如有任何需要,随时联系我们! From BOGOS team with love 💗

5 / 5 Share

Sept. 26, 2025

MINA was amazing! Super quick to respond, solved my issue right away, and such a lovely person to talk to

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Mina provided excellent support! Thanks

Store

Emerson

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Mina provided excellent support. Please don’t hesitate to reach out anytime you need assistance! From BOGOS team with love 💗

5 / 5 Share

Sept. 26, 2025

We use BOGOS.io to manage all promotions on our Shopify store, including consumer campaigns and exclusive wholesale offers. The app allows us to create targeted Buy X Get Y deals, free gifts, and automatic discounts with full control over which customers see what. What makes the experience even better is the support. Special thanks to Anne, who provided outstanding customer service. She helped us set everything up and even optimized certain settings to better align with our logistics logic and backend structure. If you are looking for a reliable and flexible promotion app for a mixed B2C and B2B setup, this is definitely the one to go with.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad to hear that Anne provided outstanding support and helped optimize your setup. It's wonderful to know that BOGOS is helping you manage both B2C and B2B promotions effectively. We truly appreciate your high recommendation and are always here whenever you need assistance! From BOGOS team with love 💗

5 / 5 Share

Sept. 25, 2025

The app itself is very intuitive and I haven't had any issues at all on the free version. The support on this app is second to none. Anne has been absolutely fanstastic and goes above and beyond what a traditional customer support rep would do. I'd highly suggest this app to anyone is after a one-stop sales program to help try and boost conversions.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We're thrilled to hear that Anne provided exceptional support and went above and beyond for you. It’s wonderful to know that you find our app intuitive and effective for boosting conversions. Your high recommendation truly means a lot to us! From BOGOS team with love 💗

5 / 5 Share

Sept. 25, 2025

Mina was very responsive, helpful and kind!

Store

Counter

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're thrilled to hear that Mina was responsive, helpful, and kind. We’re always here to support you whenever you need! From BOGOS team with love 💗

5 / 5 Share

Sept. 25, 2025

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fabulous review! From BOGOS team with love 💗

5 / 5 Share

Sept. 25, 2025

awesome service, thank you for your support MINA

Store

WAJD

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that Mina provided you with awesome service. If you need anything else, we're always here to assist! From BOGOS team with love 💗