BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,174
chart
#179
All reviews
Rating Breakdown
Review RSS Feed
Nov. 4, 2022
Amazing and timely support and Anne and the other members of the team helped so perfectly with the installation and to get the offers on the site up and running ,Highly recommended them.
Good day to you VSDent, We are so thankful to have such a lovely customer like you with us. Your trust and your thoughtful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app. In case you need our support, please feel free to contact us via live chat or email us at [email protected]! Best regards, Hannah Free Gifts - Customer Support Team.
Nov. 3, 2022
We have recently launched this app on our site after I spent some time trying to find a solution that would be meet the majority of our needs. The support received to date has been brilliant, the team have been very helpful.
Bigjigs Toys, good day to you! You made our day by placing your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic to have been able to assist and delight you! Please contact us at [email protected] if you have any more questions or issues. We'll be there for you anytime you need us! All the best, Hannah Free Gifts - Customer Support Team.
Nov. 3, 2022
I installed to see if it fitted my needs, but it didn't. This is fine, can't always be a good match. But after uninstalling the app my theme is still completely trashed with their files en liquid includes. Ridiculous!
***Updated Nov 4, 2022 Hi Warmpies, It's a pity that we haven't gotten your response since yesterday. Our team is all waiting for the theme to be sent so we can assist you in removing the code and send it back to you. Could you help us with that? ---------- Hi Warmpies, I'm really sorry for the inconvenience you have encountered. Our team has just sent you an email with ticket #129089 to help you remove the liquid files. Could you help us check your mailbox?
Nov. 3, 2022
This is a great plugin, the customer service support Anne and Harry from dev team were amazing! Solve my questions really fast and they really thoughtful!!! Thank you! Really worth the money!
Nov. 2, 2022
Very great app with alot of features, support is amazing and fast! Always ready to help when needed!
Oct. 31, 2022
Thanks you very much to David and Brian who solve my main problem into my store by doing all the offer I needed to make all work. Great service. Thank you guy so much!
Using app
2 months
Total reviews
1
Average rating
5.0
Oct. 26, 2022
Their customer service is amazing. Not only have they answered questions after hours but they've quickly implemented fixes in order to make the promotions I want to run work.
Good day to you Stryke Club, Thank you so much for leaving us so awesome review! Your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Hannah Free Gifts - Customer Support Team.
Oct. 20, 2022
It's a great App to add free gifts. Ann and the rest of Devs helped out a lot in customizing the app to match my theme.
Good day Jurassic Studio, You made our day with your trust in Free Gifts app and your awesome review! Our team, especially Anne, is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.
Oct. 17, 2022
Great app! Useful and easy to use. Customer support is amazing, fast and very helpful even with customisation. Thanks
Dear Republic of Florence, How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app. May you need further assistance, please contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah Free Gifts - Customer Support Team.
Oct. 12, 2022
Great App! With great customer support thanks to ANNE for making me understand every single thing & explaining again & again to me & helping me out in every single detail as this app was new to me.
Dear Harbour 9, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Hannah Free Gifts - Customer Support Team.
April 6, 2024
The application works as expected if you a looking for a discount application that can deal with multiple offers simultaneously. It comes with a complex system, that allows you to create any offer that you wish with your specific conditions. The main star of this service, is the support team. They were very helpful and made sure to help us set it up correctly to our specifications with some proper testing before we do a public launch. Our usual point of contact is Mina, and she has been a joy with her fast and effective support. The availabilty of their support team is on a very high level. A big plus is that they are very accomodating to feedback, so please do not hesitate to give constructive feedback or suggestions which will only benefit us, the end-users.
Hi COBAGS, I'm Hannah from Free Gifts - Customer Support Team. Thank you for giving us an awesome review! We hope to improve the Free Gifts features in the future to help you enjoy our app even more. Your feedback would inspire us to work harder and contribute to the prosper of your business. If you have any questions about the app, please contact us via live chat or email at [email protected]. We are always eager to assist you. :) Best regards Hannah Free Gifts - Customer Support Team.
Oct. 12, 2022
App has a nice set of features. You will most likely have to engage their support to finish installation as it does require you to modify code in multiple liquid files yourself. Their support is very friendly, helpful, and fast, so if you’re okay granting collaboration access you should be in good hands. They make a backup of your theme code before modifying it and provide instructions to restore if anything goes wrong. Some of the descriptions in the app’s settings took us a bit to decipher. I think it’s a translation issue. Would like more options to modify the customer facing parts of the app without having to dive into the CSS in the theme. Overall so far so good.
Hi Sketchboard Pro, Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Hannah Free Gifts - Customer Support Team.
Oct. 11, 2022
Great app! It is a useful tool and easy to use. Customer support was amazing and very helpful and they helped me accomplish everything I needed to do. Great thx to David!
A kind thank to you, LIPOWER! We at Free Gifts appreciate the positive energy you're sending our way:D David is overjoyed to hear that you are satisfied with their assistance! To improve our service, our staff will continue to strive for greater excellence! If you require assistance, please contact us via Livechat or email at [email protected]. We're thrilled to have you on board! Hannah Free Gifts - Customer Service Team
Oct. 7, 2022
Let me tell you how grateful I am that I found them. They are literally a godsend. Helped me with everything that I needed and more, and also guided with everything that I needed to know. 5/5 all the way!
Hi beautykims, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Hannah Free Gifts - Customer Support Team.
Oct. 6, 2022
Great app for BOGO deals! Super quick, professional and friendly support that helped us to set it up and make sure everything was running smoothly.
Good day to you BySofiaWistam, We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service! If you have any questions, please contact us via LiveChat or email at [email protected]. Best wishes! Hannah Free Gifts - Customer Support Team
Oct. 5, 2022
I used the Free Gifts App for a campaign this past weekend, and it was a very useful tool. The team was also efficient and responsive with helping me set everything up.
Dear KINApparel, Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team. If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Hannah Free Gifts - Customer Support Team.
Oct. 5, 2022
Top quality service with a gift app that WORKS! Cannot say enough good things about these app developers and this product. David and Ellie were exceptional in getting us set up correctly form the start and were super quick to get their team iron out a few teething issues (in minutes). Highly recommend this app for its functionality and dependability. Having such dedicated customer service is like a safety net. Well worth the investment.
Hello TruBeef Organic! We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David and Ellie are grateful for your review and are delighted to be of assistance. Please get in touch with us via live chat or email at [email protected] if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can! Best wishes! Hannah Free Gifts - Customer Service Team
Oct. 8, 2022
I'm not one to leave a lot of reviews, but I had to for Free Gifts. I tried so many other apps before I finally one that does what I actually want, which is automatically add 2 free gifts to the cart for the purchase of one product. The functionality is awesome and can be very tailored to suit your needs which I loved. Also the support team was awesome - very prompt despite a large time difference, super helpful and went above and beyond to help me make sure everything was set up correctly. 100% recommend this app for special offers on Shopify. The absolute best!
Hi there, Metabolic Transformation Thank you so much for your kind words about our assistance :D Your excellent comment has given us a lot of confidence, and we will use it to improve our services! Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at [email protected]! We look forward to working with you again! Best wishes, Hannah Free Gifts - Customer Support Team
Sept. 29, 2022
We used the app to make great offer to my potential customers. The app has many BOGO variant options to choose from, so that we can make various offer to boost our sales, Recommended
Dear SONNIVIA, With your faith in the Free Gifts app and your fantastic rating, you brightened our day! Our entire team is ecstatic that we were able to assist and satisfy you! Please contact us via our live chat or email at [email protected] if you have any more requirements. We'll be pleased to help you at any time! Best regards, Hannah Free Gifts - Customer Support Team.
Sept. 28, 2022
Anne and Wayne were an absolute pleasure to deal with. They worked extremely hard to resolve an issue we had and resolved it very quickly. The app works brilliant with our store and is by far the easiest app to use. We have used other apps and this is the best one.
Have a fantastic day, SkinShop! The Free Gifts customer service staff is grateful for your kindness and love. Anne and Wayne are very happy about the excellent feedback we've received :D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah Free Gifts - Customer Support Team