BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,174
chart
#179
All reviews
Rating Breakdown
Review RSS Feed
May 27, 2024
Shout out to Mina, they do me a lot of favor and make all the setting process done perfectly! thanks again!
Hi G/FORE Taiwan, Thank you so much for your awesome review! David and Brian would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Hannah Free Gifts - Customer Support Team.
Sept. 27, 2022
Shout out to David, Louis, and Anne for their quick response! The team is super fast and helpful and the APP itself does exactly what it should without problems! I've installed multiple different FREE Gifts BOGO APP and they all have some kind of issues (slow APP response, bug, slowing down my home page dramatically). This one does the job well and the interface to use the APP is also very simple and straightforward! I would 100% recommend :D
Greetings Petwiz.co, It is always a pleasure to serve you, and our team, particularly David, Louis and Anne, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah Free Gifts - Customer Support Team.
Sept. 27, 2022
great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!
Greetings, velowavebike! We here at Free Gifts love the great vibes you're sending our way:D Anne is ecstatic to learn that you are pleased with her assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. We're thrilled to have you among us! Hannah Free Gifts - Customer Support Team
Sept. 26, 2022
Perfect support! Helped with every question possible!!!! Iam really convinced by the customer support!
Good day AHO.BIO GmbH, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah Free Gifts - Customer Support Team.
Dec. 13, 2023
Great app and amazing and quick support! Been looking for these features in an app for a long time, and finally found one that works. Mina, David, Brian and Anne from the team, has always helped me out in no time. Very satisfied. Needed some help again today, and Mina helped me out in no time! Loving this
Good morning iGlow Cosmetics! Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support! We will definitely let David, Brian and Anne know about your kind praise and we are sure that they will be so very happy. If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com! You really made our day! Hannah Customer Support Team - Free Gifts
Sept. 14, 2022
Great support – Brian and Anne from Secomapp managed to integrate this into our Shopify 2.0 store within a few hours, and were very friendly to work with.
Good day to you Intus! Thank you so much for taking the time to leave such a wonderful review. Brian and Anne would be thrilled to know that you are satisfied with the service! Our team will work even harder to develop new products features if you continue to support us. We'll always be happy to see you! Please contact us at any time via live chat or email at [email protected]. We are eagerly awaiting your call! Best regards, Hannah Free Gifts - Customer Support Team.
Sept. 13, 2022
Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.
Good day to you SWIISH! Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign! If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at [email protected]! It's always a joy to have you! Hannah Free Gifts - Customer Support Team.
Oct. 12, 2023
Great help and fast customer support! We downloaded the app and it was working in just seconds. If you need an app like this for adding gifts to your store, this is the one!
Hello, Max Pro x MOHI. Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience. If you require any extra assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one priority is to offer you the best service possible! Best regards! Hannah Free Gifts - Customer Support Team
Sept. 9, 2022
The app works great for us and customer service has helped us out a few times, always a great experience with them. Thank you!!!
Dear Prop Money Inc., We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service! Please get in touch with us by LiveChat or email at [email protected] if you have any questions. We hope to be able to help you! Hannah Free Gifts - Customer Service Team
Sept. 8, 2022
the app does not work. the UI is messy and confusing. It looks like Windows 95. The installation requires developer to access the theme to make it work. But they cannot access the theme so it does not work. Just bad product.
***Update Sep 13, 2022 Hi Kobe Footwear, It's a pity that we still get your response on ticket #126789. Could you help me check your mailbox and let me know your thought? ------ Hi Kobe Footwear, We sincerely apologize for the inconvenience and unhappy experience. I have sent you an email for further support with ticket ID: #126789 Could you please check it and let me know your thought?
Sept. 5, 2022
Quick responses from support. We needed an app that didn't require a coupon code in order to handle free gifts, and this app did just that.
Dear Logan + Lenora, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.
Sept. 5, 2022
Great customer support. The team is always very responsive and always willing to help! On top of that, they are all very kind. I recommend using this app.
Dear The Nue Co., This is Free Gifts - Customer Support Team. Thank you so much for your compliment on the Free Gifts. Your support means the world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Hannah Free Gifts - Customer Support Team.
Sept. 5, 2022
It worked well for about two weeks. After that, something broke and all of the items in the special offer, you could add to your cart for free. after escalating it to their support, they started working on it - next morning they said its fixed, after I checked it was not fixed. I escalated it again, AGAIN after 1 day, they said now its fixed, only to find out today its not fixed. they are not even checking after their fixes. yes. their support is friendly, and quick to reply, but this situation is making me move away
Hi Admin, I'm truly sorry for the unhappy experience you have encountered with our app. Our team has already resolved that and checked all other product pages and they are working properly now. If you need any further assistance, feel free to let us know and we would be more than willing to support you!
Aug. 31, 2022
Great app and great customer service. David really helped us in setting up the app. Works totally fine.
Good day to you, Tales & Tails! Your kindness and affection are greatly appreciated by the Free Gifts customer service team. We are overjoyed to have received such positive feedback, and David is the happiest of us all:D Please contact us via LiveChat or email at [email protected] if you have any questions. Best wishes, Hannah Free Gifts - Customer Support Team
Aug. 30, 2022
We're able to achieve free gift promotions with ease. The best part is their support team - very responsive, very proactive in providing solutions, and takes time to explain procedures clearly. Thank you and keep it up!
A good day to you, Altenew Partner Team! Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients. If you need more help, please contact us via live chat or email at [email protected]. We are always happy to help. Our top priority is to provide you with the best service possible! Best wishes! Hannah Free Gifts - Customer Support Team
Aug. 30, 2022
Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.
Good day to you Kuppy, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Hannah Free Gifts - Customer Support Team.
Aug. 29, 2022
Anne and Brian have been a great help to assist us with configuring and ad-hoc works. Thank you so much, team!
Greetings, esc UAT! We here at Free Gifts love the great vibes you're sending our way:D Anne and Brian are ecstatic to learn that you are pleased with their assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. We're thrilled to have you among us! Hannah Free Gifts - Customer Support Team
Aug. 26, 2022
The apps should have more additional rules to be included. I expected more with this monthly rate price. But overall, the discount rules offered should be sufficient for most stores. On the other hand, support was quite fast and helpful!
Dear Suu Balm®, We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Hannah Free Gifts - Customer Support Team.
Aug. 25, 2022
Their customer service is amazing...super speedy responses and very helpful. App is easy to use and works like a charm! :)
Thank you so much, Jenette All Natural Skin Care! That review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day! Hannah Free Gifts - Customer Support Team
Aug. 19, 2022
The support team is so great - very responsive and quickly resolves issues, and they follow up to make sure that everything is okay. Thank you Ellie, Louis and David.
Dear TONIC15, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Ellie, Louis and David would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah Free Gifts - Customer Support Team.