All reviews

Rating Breakdown

  • 5
    92% (2,010 ratings)
  • 4
    4% (95 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2019

The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2019

This app does exactly what we need - creates many more options not offered by Shopify for giving away free product based on certain requirements.

Using app

About 1 year

Total reviews

7

Average rating

5.0

1 / 5 Share

March 15, 2019

In our Shop the Costumers can't put the right size in the cart. No matter what they choose, in the cart is always the size xxs. Terrible. This is a thing that should not happen. We installed it for a big action an know the costumers don´t by the products, cause they can't put the right size in the cart. We loose a lot of Money.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank for your review and sorry for the trouble caused. We would try our best to give resolution to each and every client on time. Please don't hesitate to get in touch with our team at [email protected], we will gladly take care of your needs.

5 / 5 Share

March 15, 2019

This app is the best option for offering customers free samples and gifts with purchase. The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2019

Fantastic app! Does exactly what it claims to do. Pretty easy to use. And the support team is super prompt not to mention how helpful they were to customize positions, give instructions and screenshots for ease of understanding. I used it the entire duration of the trial, however it's expensive for me to proceed with a subscription. Waiting for some special deal!

Using app

14 days

Total reviews

16

Average rating

5.0

5 / 5 Share

March 12, 2019

Great app with excellent customer service. We had a minor issue which was resolved in a timely fashion.

Store

Innoxa

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 12, 2019

Great app! Super easy to use. The secomapp team handled the liquid installation for us, and they had it done within about 12 hours.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 11, 2019

Very usefull application. They also offer great customer service and they answer quickly to customer support.

Using app

About 5 years

Total reviews

5

Average rating

5.0

1 / 5 Share

March 4, 2019

Slowed down my site pretty bad. I uninstalled after a few hours live and sales came back in right away

Using app

5 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 23, 2019

Really good app for improving sales. Does require some liquid integration but the team will code it into your site in less that 24 hours for free (which is unheard of!) Thanks Lea for your help :-)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

Really Great! Support was quick to solve my issues! Definately recommend using to promote your shop

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

The app is working fine and if the design doesn't suit you, you can always ask Louis to help you change it! He is of a great help!

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

The app was exactly what I was looking for and I've had a really good customer experience with their support team.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

This is such a cool app. I think it really adds to my store for people to be able to select a free gift. It works great! Easy to design and use. Love it!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 16, 2019

this app is terrible. I wanted to try it out but they only offer 24 HRS free trial!!! who does that?! all apps offer at least a 7-day trial.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review so I have a chance to make it clear for you. You are only have full 14 free trial days for the first time you've added the app. Trial days will be kept auto counted down for next time you re-add it (if any). Please reach us at [email protected] to request a trial renewal on your shop.

5 / 5 Share

Jan. 14, 2019

I used this app to increase the value of my offer. It really has helped me push my customers over the edge on the decision to purchase from my business. It is aesthetically perfect for my site and works flawlessly! I love it! If you're looking to increase the value your business has to offer I would highly recommend this app.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 30, 2018

I used this application for gift item in my shop I get good support from them I hope i can get more promotion feature in the future

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 26, 2018

The support was fast and helpful! Brian helped me fix the font style and he was very efficient. The free gift app is working as planned and I am very impressed! Thank you!

Using app

--

Total reviews

6

Average rating

5.0

4 / 5 Share

Dec. 24, 2018

This is a great app that gets the job done! We especially love their customer service, very quick and attentive.

Store

NuFACE

Using app

Over 5 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 19, 2018

Great app and even better customer service!!! App is super easy to use and it helped a lot during the big sales! Thank you so much! Would like to see more apps from Secomapp, you guys are awesome!!

Using app

Over 3 years

Total reviews

5

Average rating

5.0