FreightClub | Ship LTL&Parcel
Freight Club: LTL, Parcel & Freight Shipping Solutions
Rating
4.8
feedback
14
chart
#2,439
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
14%
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Less than a year
36%
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More than a year
43%
Reviews Summary
The reviews for the Freight Club Shopify App are overwhelmingly positive, highlighting the excellent customer service, ease of use, and seamless integration with Shopify. Users appreciate the responsiveness of the team, quick support, and efficiency in handling shipping operations. The app is praised for simplifying LTL freight shipping, saving time, and improving overall efficiency in managing orders. However, there are a few negative reviews mentioning issues with billing practices, surprise fees, lack of transparency in charges, and delays in customer support responses. Some users also experienced technical issues like syncing problems with Shopify and difficulties in navigating the app.
Highlights
Review RSS Feed
All reviews
July 18, 2025
Jason, Malcom, and the entire FC team have been incredible. Great communication & their application is ideal, easy to use and syncs perfectly with Shopify.
May 12, 2025
Our experience with Freight Club has been nothing short of excellent. From day one, their team has been responsive, proactive, and easy to work with. Any time we’ve had a question or needed support, they’ve handled it quickly and professionally. They’ve made the shipping side of our operations far more efficient, and we genuinely value the relationship we’ve built with them.
May 9, 2025
Very easy to use and sync with Shopify! Support is great as well, quick to respond and always determined to find out a solution.
May 7, 2025
Freight club is the most seamless LTL Freight Shipping app we have used. I am very thankful I found these guys and didnt have to recreate every order manually through some freight forwarder everytime I need to ship an order.
March 14, 2024
User BEWARE! This company has shady billing practices and will bill you for additional fees afterwards that are not true the one they use all the time is limited access, which should be illegal to charge because we have 10 loading docs with trucks coming in and out daily and they have tried to charge this multiple time and when you try to dispute this with overages you get the runaround for months (yes months) which they are hoping you will give up but some of these charges are $100 -$300 which will add up and that I feel is their shady tactics, if you also get this please email it to your attorney general so hopfully enough of us can get this and stop them from this bad practice
Thank you for your feedback. We take your concerns seriously and are committed to providing transparent and fair billing to all our customers. Your case has been escalated, and our Senior Management team will contact you to address your concerns and work toward a resolution. Thank you for your understanding and patience. The Freight Club Team
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