FreightClub | Ship LTL&Parcel for Shopify

FreightClub | Ship LTL&Parcel

Get enterprise rates & ship LTL and parcel with 35+...

Rating

4.7

feedback

13

Reviews

chart

#2,983

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    8%
  • Less than a year
    46%
  • More than a year
    46%

Reviews Summary

Freight Club has received mostly positive reviews from ecommerce merchants who have installed the app on their online store. Users appreciate the easy integration with Shopify, responsive customer support, and efficiency in managing LTL freight shipping. The team at Freight Club is praised for their communication, proactive approach, and willingness to resolve issues promptly. However, there are some negative aspects highlighted in the reviews, such as surprise billing practices, delays in response to overages/refunds, and occasional technical issues like syncing problems with Shopify. Despite these challenges, the majority of reviewers value the service provided by Freight Club and find it beneficial for their shipping operations.

Highlights

Efficient LTL freight shipping management
Responsive customer support
Easy integration with Shopify
Surprise billing practices
Occasional technical issues

Rating Breakdown

  • 5
    77% (10 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (2 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 18, 2025

Jason, Malcom, and the entire FC team have been incredible. Great communication & their application is ideal, easy to use and syncs perfectly with Shopify.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2025

Our experience with Freight Club has been nothing short of excellent. From day one, their team has been responsive, proactive, and easy to work with. Any time we’ve had a question or needed support, they’ve handled it quickly and professionally. They’ve made the shipping side of our operations far more efficient, and we genuinely value the relationship we’ve built with them.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2025

Very easy to use and sync with Shopify! Support is great as well, quick to respond and always determined to find out a solution.

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

May 7, 2025

Freight club is the most seamless LTL Freight Shipping app we have used. I am very thankful I found these guys and didnt have to recreate every order manually through some freight forwarder everytime I need to ship an order.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

1 / 5 Share

March 14, 2024

User BEWARE! This company has shady billing practices and will bill you for additional fees afterwards that are not true the one they use all the time is limited access, which should be illegal to charge because we have 10 loading docs with trucks coming in and out daily and they have tried to charge this multiple time and when you try to dispute this with overages you get the runaround for months (yes months) which they are hoping you will give up but some of these charges are $100 -$300 which will add up and that I feel is their shady tactics, if you also get this please email it to your attorney general so hopfully enough of us can get this and stop them from this bad practice

Using app

15 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback. We take your concerns seriously and are committed to providing transparent and fair billing to all our customers. Your case has been escalated, and our Senior Management team will contact you to address your concerns and work toward a resolution. Thank you for your understanding and patience. The Freight Club Team

All reviews

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