ClickShip | Shipping Platform

Dec. 5, 2019

This is good until it works. So many errors happens and I reported about 10 times so far. They say 'We will pass this to tech department' and nothing happens. Pricing is competitive.

Nov. 26, 2019

After trying many solutions for managing that part of buisness, ClickShip is THE solution. It so easy to use. I completely change this expenses part of my store into a profitable departement. Customer service is 110%. Thumbs Up Guys !

Oct. 31, 2019

The customer service is what sets Clickship/Freightcom a part from the competition! We have had great service whenever there is a hiccup. Best part is that using Clickship/Freightcom allows us to ship quickly and serve our customers well!

Oct. 23, 2019

Not really much to say. Freightcom team works very hard to answer on any problem and to find a solution to all common issues withing the shipping industry, and it seems like they are the only ones who really try to get to perfections. Much appreciated. Thank you Freightcom!

Oct. 11, 2019

These guys have great rates (better than Canada Post) and pick up for free. I am super happy using them for shipping across Canada. Their customer service is great as well

Oct. 10, 2019

Easy to use and to integrate, been using it for a while now and their support team has been very helpfull.

Dec. 27, 2018

We used this app when it first came out. Works great for parcels but if you use them to bring freight across the border BEWARE. The pricing that they quote is awesome until you get the bill for the up charges. We had one where we were charged more for handling once it got to our destination than it cost it to ship from NYC. We were charged for a liftgate when we have a loading dock and internal delivery for them to bring the pallet inside. (I have pallets delivered inside all the time and I am never charged extra). On another one we were charged for redelivery even though there was a free dock but the driver would not wait. I wrote lengthy emails about both of these and was told they would be looked into. Nothing happened....they side with the trucking companies no matter what.

Dec. 7, 2018

The Freightcom app has been a great fit for us; and they offer good service and support. Setup was straight forward. Products setup as variants are managed correctly for shipping (weight and dimensions). We selected the mix of carriers that works for us -- and we can add or remove a carrier at any time. Our customers appreciate having a choice of carrier because they know which is the preferred carrier in their area. With a few small adjustments regarding the dimensions of our products, the app's algorithm calculates and pre-selects the proper/best/effective case size for packing the items of any given order -- which is important in correctly calculating shipping costs. Freightcom's app is definitely an ingredient to our success. Thank you, Freightcom!

Nov. 22, 2018

App works very well and it's great having this option during the Canada Post strike. I had a problem - one of the carriers - DICOM didn't deliver and even tried to charge me for returning the item to me. It took a while but eventually it was resolved and I received a credit for the non-delivery. Thanks, Freightcom.

May 25, 2018

Just started using this app in my Shopify store. It simplifies shipping and the rates are great also! You can always call and receive customer support over the phone. Looking forward to small adjustments/improvements to make this app SUPER!

April 16, 2018

You need this app. Up to 10k in 20 days of business that we could not have had if we did not have this app

April 5, 2018

AN ABSOLUTE MUST FOR ALL CANADIAN SHOPIFY STORES We've been looking for a shipping solution within Shopify that will send tracking info direct to our customers, and Freightcom covers that. Along with, auto populating your customer's info from the order, and offering real time LOW rates. We've shipped with other 3rd parties and Freightcom in 9/10 postal codes were less expensive. Working with Freightcom is a no brainer. It's been about a month that we've signed up, used the service for Shopify orders as well as phone orders and are 100% satisfied with everything including their customer service. Well done Freightcom!

March 22, 2018

Started saving us immediately! Shipping some of our smaller items is still cheaper through Canada Post, and I wish that it were integrated more directly into the order page, but the platforms do talk to each other nicely.

March 22, 2018

Very useful . Save you lot's time and money.

March 14, 2018

This Freightcom app is very easy to use and the customer service from Jay P. is second to none. He's prompt and smart and anytime I had any questions he personally reached helped me or he had someone contact me with solutions and answers. If you are a Canadian small business that relies on shipping nationwide or internationally you need this app!! Thanks Freightcom and Jay!! Taylor ATPRO Powerclean Equipment Inc.

March 5, 2018

Great experience with this app. Their support has been great, they've been receptive to suggestions, and the app both calculates a more accurate quote AND provides a slick interface for purchasing labels and fulfilling orders.

Feb. 21, 2018

Great concept and app. However, it should be noted that it only supports transactions done in Canadian Dollar and will not work for other currencies such as USD.

Feb. 20, 2018

This app has been a time and money saver. Freightcom's prices are really competitive compared to other similar company's. The customer service is quick to respond if any problems come up as well.

Feb. 9, 2018

I am so happy we added this app to our site. Their rates are amazing and their consumer services is outstanding. I'm also extremely happy that they offer both Canadian and US shipping carriers. We are Canadian based and have many Canadian customers, but also have a large US clientele. Using Frightcom allows our customers the opportunity to choose based on shipping need, speed of delivery, cost of delivery, carrier, etc... The best app we've found.

Feb. 9, 2018

Great app which reduces your cost of shipping and provides express options to a client for the same price as Regular Parcel from Canada Post. Had a few small issues which were resolved quickly with their technical support team. Trevor my Account Manager is always helpful and ready to assist me. I would highly recommend this to any small business looking to save money on their shipping costs and give clients a choice in picking the different shipping options available.