ClickShip | Shipping Platform
All reviews
These guys have great rates (better than Canada Post) and pick up for free. I am super happy using them for shipping across Canada. Their customer service is great as well
Easy to use and to integrate, been using it for a while now and their support team has been very helpfull.
We used this app when it first came out. Works great for parcels but if you use them to bring freight across the border BEWARE. The pricing that they quote is awesome until you get the bill for the up charges. We had one where we were charged more for handling once it got to our destination than it cost it to ship from NYC. We were charged for a liftgate when we have a loading dock and internal delivery for them to bring the pallet inside. (I have pallets delivered inside all the time and I am never charged extra). On another one we were charged for redelivery even though there was a free dock but the driver would not wait. I wrote lengthy emails about both of these and was told they would be looked into. Nothing happened....they side with the trucking companies no matter what.
Sorry for your experience. Massive improvements to the process and application have been made. I'm sure you would have a much different experience if you gave us a shot again.
The Freightcom app has been a great fit for us; and they offer good service and support. Setup was straight forward. Products setup as variants are managed correctly for shipping (weight and dimensions). We selected the mix of carriers that works for us -- and we can add or remove a carrier at any time. Our customers appreciate having a choice of carrier because they know which is the preferred carrier in their area. With a few small adjustments regarding the dimensions of our products, the app's algorithm calculates and pre-selects the proper/best/effective case size for packing the items of any given order -- which is important in correctly calculating shipping costs. Freightcom's app is definitely an ingredient to our success. Thank you, Freightcom!
App works very well and it's great having this option during the Canada Post strike. I had a problem - one of the carriers - DICOM didn't deliver and even tried to charge me for returning the item to me. It took a while but eventually it was resolved and I received a credit for the non-delivery. Thanks, Freightcom.
app works great - saved me tons of money on shipping already. Would definitely recommend. Customer service is fantastic as well.
Just started using this app in my Shopify store. It simplifies shipping and the rates are great also! You can always call and receive customer support over the phone. Looking forward to small adjustments/improvements to make this app SUPER!
You need this app. Up to 10k in 20 days of business that we could not have had if we did not have this app
Started saving us immediately! Shipping some of our smaller items is still cheaper through Canada Post, and I wish that it were integrated more directly into the order page, but the platforms do talk to each other nicely.
Very useful . Save you lot's time and money.
This Freightcom app is very easy to use and the customer service from Jay P. is second to none. He's prompt and smart and anytime I had any questions he personally reached helped me or he had someone contact me with solutions and answers. If you are a Canadian small business that relies on shipping nationwide or internationally you need this app!! Thanks Freightcom and Jay!! Taylor ATPRO Powerclean Equipment Inc.
Great experience with this app. Their support has been great, they've been receptive to suggestions, and the app both calculates a more accurate quote AND provides a slick interface for purchasing labels and fulfilling orders.
Great concept and app. However, it should be noted that it only supports transactions done in Canadian Dollar and will not work for other currencies such as USD.
This app has been a time and money saver. Freightcom's prices are really competitive compared to other similar company's. The customer service is quick to respond if any problems come up as well.
Great app which reduces your cost of shipping and provides express options to a client for the same price as Regular Parcel from Canada Post. Had a few small issues which were resolved quickly with their technical support team. Trevor my Account Manager is always helpful and ready to assist me. I would highly recommend this to any small business looking to save money on their shipping costs and give clients a choice in picking the different shipping options available.
Great app and very good customer support. The shipping rates have been unbeatable. Jay from Freightcom has been very pleasant to work with. They're also working very hard to make the app more user friendly with more new features. Look forward to growing with them together. Kimmy Whisk Premium Matcha www.whiskmatcha.ca
We trust Clickship for all of our outgoing shipments and they've been great in offering great rates. The support team has also been very helpful.
Great company to deal with my rep Robert is more than excellent with his customer service for any questions and problems with carriers I have. on a scale of 1-10 they are a 12 I fully recommend them for all your shipping needs
Excellent App with a wide variety of flexible shipping methods and very competitive rates! Customer service has been considerate, quick and overall great! Would highly recommend you give this a try if you're looking for a shipping solution!
Just started using the Freightcom Shipping app and it has been absolutely amazing. Freightcom has made it possible for us to ship easily and cost-effectively to our customers. The automated shipping process makes it easy for me to focus less on shipping and more on my store. The customer service has been great and very helpful every step of the way- no long wait times on the phone, they respond immediately! The boxing algorithm provides my customers accurate real-time discounted rates from a variety of top carriers and automatically fulfills the shipping orders. You can schedule pick-ups and batch print the shipping labels directly from the app. Highly recommended!
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