All reviews

Rating Breakdown

  • 5
    93% (216 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2022

Flawless integration, immediate and valuable customer service, and the best way to customize your rewards on all of Shopify! Whether it's an onboarding call or a support chat, talk with the reps - they are so personable and helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Customer support is awesome! Loved working with Lauren, she was super helpful! And really impressed with the app for our growing business.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

It's fantastic! I already designed this app from an online store that I really like, but when I tested the app in my own store, I loved it! I strongly recommend!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, Silvia! We look forward to keeping up with your expectations 💛

5 / 5 Share

Nov. 23, 2022

We love the app, we are using it for more than six months now. It's perfect if you have a gaming store or anything else that falls in the hobbies niche. The app itself has really cool feature to reward the customers. It sometimes feels a bit unstable to use in the backend of Shopify, but I would overall give undoubtedly a 5 out of 5 stars. Thanks!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Your love and support mean a lot to us. Thank you! Wishing your business a great success with Gameball.

5 / 5 Share

Nov. 19, 2022

I had the pleasure of speaking with Lauren. Her customer service was absolutely amazing and she helped me walk through the process of getting started. She was very clear with her explanations and was extremely knowledgeable about the product. I love this app already!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely words!

5 / 5 Share

Nov. 17, 2022

An amazing app with great customer support. Quick replies, easy setup and always there to support your with launching!

Store

Pamlska

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to meet your expectations, Zuzana! 🎉

5 / 5 Share

Nov. 14, 2022

Superb support from Dania the whole time during the onboarding process. She was super prompt and helpful in answering all questions, providing solutions and suggestions when I ran into some issues. Overall, the interface is user-friendly enough and has a very decent offering compared to other more established players who are charging a crazy premium for almost similar features.

Using app

12 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your support and for the 5 stars review! Our team will always be happy to help along the way 🚀

5 / 5 Share

Nov. 14, 2022

I am using this app for my loyalty program. Great back-end functionalities, easy to handle and matching perfectly with my needs. 100% recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

So far everything is working out perfectly. Support is nice and helpful. Will keep using the app- Thanks

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

This app is so beautiful and delightfully customizable. Certainly worth jumping in. You can really fit it to your brand.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

I am in the process of setting it up but it has been pretty easy. The customer service team is excellent and took the time to answer all of my questions. Dania is the best! I highly recommend this app as it meets my reward program needs.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Great product so far and amazing customer service, especially there partnership specialist Lauren DeSouza who we have been working with.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Dania who works in customer service chat was super helpful with all my questions about Gameball setup

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Sehetna-eg team is really excited to use Gameball app, it looks great and is friendly to use and to integrate.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Great and simple set up. The icons and levels make it easy to customise to your brand. Easy look and feel on your website. There are some useful ideas on campaigns and extra points for participating in certain sales activities.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Lauren is smart, patient, and available to help with a users needs. She has spent multiple calls screen sharing with me to answer all my questions.

Using app

Over 1 year

Total reviews

7

Average rating

3.7

5 / 5 Share

Oct. 13, 2022

App carina che però può essere migliorata, sono comunque riuscita a configurare il programma grazie all'aiuto della gentilissima Dania :)

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

We really like this app and the enormous potential it has for customer loyalty and retention. Our customers are enjoying it too. After running into one small problem we reached out to the Support Team and they were able to get things back on track quickly (the problem was completely my own fault, a user error!) Highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

User-friendly product that does exactly what it says it can! Our experience using Gameball for rewards has been a breeze. A large part of that is due to their top-notch customer service team (S/O to Lauren for the fantastic onboarding process!).

Using app

About 1 year

Total reviews

3

Average rating

5.0