Gameball: Loyalty, Points, VIP

Feb. 21, 2023

I had an excellent experience with Loyalty, Rewards & Referrals! Their platform is incredibly user-friendly, making it easy for me to set up and manage my loyalty program. I was impressed with the wide range of features they offer, including customizable rewards, referral tracking, and detailed analytics. One thing that stood out to me was their exceptional customer service. Whenever I had a question or needed assistance, their team was quick to respond and provide helpful solutions.

Dec. 11, 2023

Absolutely amazing and wonderful app that we can highly recommend to everyone who is looking to take their business to a whole new level! We’ve been looking for a great loyalty app and are so happy with the countless features that Gameball offers. It is really easy to set up and use and the variety of configuration options is impressive! It’s already fun to use the app as a merchant and we’re expecting even more positive feedback and results with the launch of this wonderful app from our customers as well. One thing we’d like to point out in particular is the support we have received which is out of this world in a very positive way. We have never experienced such an outstanding and helpful support with any other app or tool we’ve used. The response to inquiries through the support chat are pretty much instant and we always felt appreciated and understood. There is a lot of help especially for beginners that have just installed the app (like an onboarding call) but also all along the way until you’re ready to launch your program. A big thank you goes out to Dania from Gameball for the most professional and caring customer service ever provided. So, if you’re looking for a loyalty and rewards app, do yourself a favor and use Gameball! Update after using the app for about 10 months: Everything is still great and after using Gameball to relaunch our loyalty program our customers are loving it! We were able to substantially improve customer retention and repeat purchases as well as increase our AOV. Customer support continues to amaze us whenever we need them. A perfect 5 out of 5 stars and we'd give more if we could!

Feb. 16, 2023

Genua was ich gesucht habe, habe viele Programme getestet aber keins kommt an Gameball ran. Super Support, habe immer Asap ein Antwort bekommen und sind sehr offen für Feedback und Feature-Request. Kann es nur Empfehlen! Danke an Ferida!

Feb. 14, 2023

Quick CS response! They will answer your questions and you do not need to worry about how to use this plug-in.

Feb. 10, 2023

Have not yet started using the app, however I booked a demo call with Lauren Desouza, and she was such an amazing character! She carefully understood what I was trying to achieve for my store and figured out work arounds that acheived the objectives I was hoping to achieve when realising the feature I was looking for was not available. Definitely recommend this app because of the flexibility of creating ways to generate customer loyalty, and highly recommend this because of their support, 100/10 on the ball. P.S. to Lauren's boss reading this... please get her a new laptop as she was struggling to show me examples of her demo with a lagging laptop, so imagine what she can do with a new laptop! ;)

Feb. 2, 2023

Don't worry about it's difficult to use and set up because the CS is so nice and helpful for the tech me how to set up my program. Now I can easy to manage the VIP level discounts and give them more rewards. And the price is reasonable for a small business.

Feb. 2, 2023

Servicio excelente, me atendió Donia. Increíble el trato, la eficacia y proactividad. No puedo estar más contenta.

Feb. 1, 2023

Lots of wasted time and headaches! I so badly wanted this app to be the loyalty tool for my small business, but I am CONSTANTLY being forced to fight fires and fix bugs that seem to appear every other day. While the customer care team is generally responsive to my cries whenever there is an issue, they are always quick to assert that it's "surely not an issue with their app" and the fault of the other party (i.e. the likes of Shopify, Klaviyo, etc.). However I can say after dealing with numerous bugs over the course of the last few months, that TIME AND TIME AGAIN the resolution to the bug ends up coming from an issue that was identified on the Gameball side (surprise, surprise). Gamification and loyalty are literally the crux of my business. It is simply unsustainable to be constantly trying to identify and fix the issues of a software company that is unable to deliver on their promise. Even more so outrageous when you consider that this app is not cheap. I have easily already wasted £500+ since my subscription began. I am on the hunt for a better tool so that I can finally sleep easy at night knowing that my small business is in good hands.

Jan. 24, 2023

Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania

Jan. 23, 2023

we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania

Jan. 22, 2023

We are a new partner with Gameball. From the beginning, I can tell "they have the best user experience and support!".

Jan. 19, 2023

I have been testing out various loyalty and rewards apps on my Shopify store MoonGoddessGifts.com and this app has won me over. I love the customization features as well as the integrations. The pricing is also reasonable in comparison to the other apps. I recommend it.

Jan. 15, 2023

Amazing App with a variety of features and languages . easy to set up the app , fast response , helpful team

Jan. 12, 2023

Amazing program that is SO easy to use! Customers love it and we love it! PLUS - the support team is quick to respond and very helpful!

Jan. 10, 2023

Alia, Dania, and Lauren were all incredibly helpful. They are friendly, knowledgeable, and responsive. They answered ALL of our questions and really helped us understand how to make gameball work for our customers. We're so excited to continue our relationship with them and get gameball rolling on our website! Highly recommend!

Jan. 2, 2023

Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.

Dec. 29, 2022

5 star service so far from the customer help team. If this apps does what it says on the tin then it's going to be really cool! Will come back with an update once we've been running the program for a while.

Dec. 22, 2022

The customer service of this team with a thorough walk thru is impeccable as well as the customization options.

Dec. 22, 2022

The initial setup was difficult, but with your support we were able to get started successfully. Every time we have had problems, they have been solved with your careful support. Thank you! I look forward to working with you again in the future!

Dec. 14, 2022

The customer service alone is worth it. But the program interface is easy to use and looks great. It also has a cool gaming theme which is great if your business is gaming related like ours is