All reviews

Rating Breakdown

  • 5
    93% (216 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (8 ratings)
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5 / 5 Share

July 20, 2022

I am a big fan of the layout and features this app offers. The free and paid plan structure is ideal, as it lets you use the basic features, like following/sharing on socials, and the main one for us- cash back in the form of loyalty points. It even calculates the cashback percentage you are offering and lets you know what a point is worth in your currency. This helps avoid big mistakes. When we need a new app for our store, we prioritize apps that structure their pricing this way. The app works well and we get value out of it? Then we pay and are happy to do so. We don't end up paying for something that may not work well for us. The only downside is the referral plan is not available on free plans. I really like this and wanted it for our store, as I would have liked to test out how many people make use of it before paying for it. Especially when one considers that start-ups arguably need this referral feature the most. Other than that, I am pleased. Support has been good too.

Store

Fumo

Using app

2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

July 7, 2022

These guys are AMAZING. I've been back and forth with their team trying to customize it to my desires. There is plenty of support, and it's FAST which is awesome. The biggest issues for me is I wish it had the ability to do an affiliate marketing component.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

This app is very useful and creates a great relationship with our customers! Easy to use, everything is at the same place! Thanks a lot!!

Store

Stakk

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

We installed Gameball for our store. The experience was really great thanks to Habiba's explanations, which helped us configure the software. Once in place, the experience for the client is very interesting, and the results are there. Gamechanger!

Using app

About 2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

June 27, 2022

I tried Gameball and other similar apps. However, I came back and chose Gameball because of the sheer amount of features and customizations that Gameball provides. Truly wonderful app. Ms. Habiba is also very helpful and courteous and helped us onboard in no time. Thank you Gameball!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

Customer Service is outstanding A++. This app is SO UNIQUE. There is really none like it. They keep improving their widgets adding new features. Its really good to see an app that builds on itself and constantly improves. Most apps stay stagnant, they get infrequent updates or just patch bugs. Having an app that you pay for monthly + rely on to retain customers such as this, that also gets better with age cant be understated. 10/10. Best app I have ever seen hands down. You just have to install it and try it for yourself. You wont regret it.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2022

We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!

Using app

26 days

Total reviews

12

Average rating

4.6

Developer Reply

Thank you Nader for taking the time to elaborate on why you like Gameball! We are pleased to serve awesome customers like you :)

5 / 5 Share

June 10, 2022

I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to hear that :) Thank you very much for your warm support, and we can't wait to turbocharge your business performance with Gameball.

5 / 5 Share

June 1, 2022

Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Always a pleasure to serve you! Thank you so much, Noel.

5 / 5 Share

May 31, 2022

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!

5 / 5 Share

May 29, 2022

I love this app! It is easy to use, and customizable. The staff is extremely helpful and they keep improving the features. You really can't ask for more!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled to hear that! Thank you very much.

5 / 5 Share

May 29, 2022

Very customizable, and support is very helpful and take all the time to solve your problems ! I strongly recommend it :)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks a bunch for your kind words, means a lot!

5 / 5 Share

May 23, 2022

Great platform, service is very good, very responsive. Really helps with increasing customer engagement and boosting sales.

Store

Jag35

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We strive to help customers increase their engagement levels and boost sales so hearing that really did make our day! Thank you so much.

5 / 5 Share

May 22, 2022

Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

This means the world to us. Happy to have you, Alice :)

5 / 5 Share

May 19, 2022

Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind support! Our pleasure :)

5 / 5 Share

May 18, 2022

I am trying to create a rewards program for my customers. I have tried a few different options on the shopify app store and I found Gameball to be the best in terms of UI and user experience. Although, the app is not 100% perfect for my needs, the development team and customer support (particularly Habiba) have been responsive and extremely quick to work to resolve any issues I am having. And have been very open to listening to feature requests for things that would improve my experience. A strong part of why I plan to stay using Gameball for my rewards program is their support team. A quick summary of my experience of how the app works. Overall you have players with accounts and you can reward them with points for doing different things such as signing up or placing an order. Customers can trade in their points for things, such as coupons or free products, on your store. And you can also provide your customers different levels to achieve based on points or money spent which unlock specific things you setup for them to cash in their points on.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

It's not every day that we find customers willing to invest their time in writing an elaborative review about their service. Thanks a bunch for your kind support, it means the world to us!

5 / 5 Share

May 17, 2022

Super effective application that helps me to retain my customers. Also I was glad to work with Habiba, one of the gameball team, such a helpful and patient person who explain everything and moves with me step by step and helps me to understand the application and to implement my project ideas through gameball.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

Using app

7 days

Total reviews

9

Average rating

5.0

Developer Reply

We are so proud we made it :) It's absolutely our pleasure to have you, and thank you so much!