Gameball: Loyalty, Points, VIP
Gameball: Loyalty & Rewards Program
Rating
4.8
feedback
235
chart
#1,392
All reviews
Rating Breakdown
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Aug. 4, 2022
Just started using the app and it looks great. Wish I had more customer now so I could get a higher tier, but that will come soon :-)
Thank you for the stellar review! We look forward to continuing to provide you with excellent service so you can get more and more customers ;)
Aug. 4, 2022
Gameball has a unique value proposition! It turns customer experience into a game. The customer service is extremely helpful. The proactively reached out to us to try to improve our referral program.
July 25, 2022
I had a call with Lauren and she was amazing. She clearly explained the steps needed to get what I need from the platform
July 20, 2022
I am a big fan of the layout and features this app offers. The free and paid plan structure is ideal, as it lets you use the basic features, like following/sharing on socials, and the main one for us- cash back in the form of loyalty points. It even calculates the cashback percentage you are offering and lets you know what a point is worth in your currency. This helps avoid big mistakes. When we need a new app for our store, we prioritize apps that structure their pricing this way. The app works well and we get value out of it? Then we pay and are happy to do so. We don't end up paying for something that may not work well for us. The only downside is the referral plan is not available on free plans. I really like this and wanted it for our store, as I would have liked to test out how many people make use of it before paying for it. Especially when one considers that start-ups arguably need this referral feature the most. Other than that, I am pleased. Support has been good too.
July 7, 2022
These guys are AMAZING. I've been back and forth with their team trying to customize it to my desires. There is plenty of support, and it's FAST which is awesome. The biggest issues for me is I wish it had the ability to do an affiliate marketing component.
July 6, 2022
This app is very useful and creates a great relationship with our customers! Easy to use, everything is at the same place! Thanks a lot!!
June 29, 2022
We installed Gameball for our store. The experience was really great thanks to Habiba's explanations, which helped us configure the software. Once in place, the experience for the client is very interesting, and the results are there. Gamechanger!
June 27, 2022
I tried Gameball and other similar apps. However, I came back and chose Gameball because of the sheer amount of features and customizations that Gameball provides. Truly wonderful app. Ms. Habiba is also very helpful and courteous and helped us onboard in no time. Thank you Gameball!
June 23, 2022
This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)
June 21, 2022
This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers
June 20, 2022
Customer Service is outstanding A++. This app is SO UNIQUE. There is really none like it. They keep improving their widgets adding new features. Its really good to see an app that builds on itself and constantly improves. Most apps stay stagnant, they get infrequent updates or just patch bugs. Having an app that you pay for monthly + rely on to retain customers such as this, that also gets better with age cant be understated. 10/10. Best app I have ever seen hands down. You just have to install it and try it for yourself. You wont regret it.
June 13, 2022
We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!
Thank you Nader for taking the time to elaborate on why you like Gameball! We are pleased to serve awesome customers like you :)
June 10, 2022
I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.
We are thrilled to hear that :) Thank you very much for your warm support, and we can't wait to turbocharge your business performance with Gameball.
June 1, 2022
Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!
Always a pleasure to serve you! Thank you so much, Noel.
May 31, 2022
Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.
We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!
May 29, 2022
I love this app! It is easy to use, and customizable. The staff is extremely helpful and they keep improving the features. You really can't ask for more!
We are thrilled to hear that! Thank you very much.
May 29, 2022
Very customizable, and support is very helpful and take all the time to solve your problems ! I strongly recommend it :)
Thanks a bunch for your kind words, means a lot!
May 23, 2022
Great platform, service is very good, very responsive. Really helps with increasing customer engagement and boosting sales.
We strive to help customers increase their engagement levels and boost sales so hearing that really did make our day! Thank you so much.
May 22, 2022
Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.
This means the world to us. Happy to have you, Alice :)
May 19, 2022
Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.
Thank you so much for your kind support! Our pleasure :)