Gameball: Loyalty, Points, VIP
Gameball: Loyalty & Rewards Program
Rating
4.8
feedback
235
chart
#1,392
All reviews
Rating Breakdown
Review RSS Feed
May 18, 2022
I am trying to create a rewards program for my customers. I have tried a few different options on the shopify app store and I found Gameball to be the best in terms of UI and user experience. Although, the app is not 100% perfect for my needs, the development team and customer support (particularly Habiba) have been responsive and extremely quick to work to resolve any issues I am having. And have been very open to listening to feature requests for things that would improve my experience. A strong part of why I plan to stay using Gameball for my rewards program is their support team. A quick summary of my experience of how the app works. Overall you have players with accounts and you can reward them with points for doing different things such as signing up or placing an order. Customers can trade in their points for things, such as coupons or free products, on your store. And you can also provide your customers different levels to achieve based on points or money spent which unlock specific things you setup for them to cash in their points on.
It's not every day that we find customers willing to invest their time in writing an elaborative review about their service. Thanks a bunch for your kind support, it means the world to us!
May 17, 2022
Super effective application that helps me to retain my customers. Also I was glad to work with Habiba, one of the gameball team, such a helpful and patient person who explain everything and moves with me step by step and helps me to understand the application and to implement my project ideas through gameball.
May 17, 2022
Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.
We are so proud we made it :) It's absolutely our pleasure to have you, and thank you so much!
May 15, 2022
Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app
It's a pleasure to have you, Moustafa! We are always happy to help, thank you for your kind support :)
May 12, 2022
This app is awesome and the support is really good. It let me jump in right away to start customizing the experience and it also scheduled an onboarding Zoom call for me the next day. I learned a lot from Habiba during our chat and am really looking forward to rolling out our new loyalty program!
Thank you so much for the amazing feedback, it means a lot to us! We are extremely excited about our collaboration and hope you feel the same :)
May 11, 2022
Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!
We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!
May 10, 2022
Great user interface, best value for money specially when you run a retention based business and very helpful & dedicated support. Habiba (Customer success @ Gameball) and the entire support team are very responsive & supportive when it comes to troubleshooting internal issues regarding app. Big thanks for Gameball for their amazing solution. :)
It's not every day that we get such detailed feedback from customers. We are beyond grateful for that, and your kind support :)
May 10, 2022
It is a great loyalty program with instant support from Customer Success Team!! Keep up the good work
Thank you so much! Your review is much appreciated :)
May 9, 2022
This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!
We are so excited to help you turbocharge your acquisition and retention rates :) Your feedback is much appreciated, thank you!
May 4, 2022
One word - Awesome! Habiba in particular was very patient, accommodating, and receptive to our unique needs - we are really happy with our gameball loyalty programme. I definitely recommend this app to any store looking for a loyalty programme.
Thank you Sultan, your support is everything. We wholeheartedly wish you the best of luck on your startup, so excited for the collaboration!
April 29, 2022
Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!
Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.
April 28, 2022
This app is deep! Like, you really need someone to hold your hand to get the most out of it. But, it's worth it since it's really rewarding. It basically makes funnels fun, inobtrusive, and doesn't break the shopper's mood/flow. But, like I said, it's Deep. Thankfully, the customer service on this app is really, really good. I've worked with Ms. Elsafty every time I need customer service and she not only answers my questions and is patient with her explanations, she also improves my users' experience keeping my bottom line in mind. She thinks about your customers like it's her business which is really useful and hard to come by. Actually, I've worked with her in meetings; I've gotten help from multiple Gameball team members via livechat, and they're all fabulous. I put Gameball on the back burner at first because of it's learning curve; I almost missed out. This is definitely the best rewards program I have experienced.
Thank you Michael! It's not every day that we receive feedback as detailed and thoughtful as yours, but trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the service we provide for Catharsis. We sincerely thank you for taking the time to share your thoughts with us.
April 28, 2022
The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.
Thank you Hussein for your 5-star review. It's greatly appreciated :)
April 27, 2022
I'm really enjoying using Gameball, they have premium features for a good price and an excellent Success Team - Habiba has always been quick to respond and super helpful! Highly recommend.
Trust me, we enjoy working with a big brand like Sega just as much! Thank you so much for your kind words, always happy to help :)
April 25, 2022
Amazing App, its extremely user friendly for both store owner and customer. The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI. They have a dynamic roadmap and always add new features to the app. Highly Recommended
May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :) Thank you very much!
April 21, 2022
This app is extremely customizable if you're looking to build a top tier loyalty program. It's THE MOST customizable by far if you ask me, and believe me, I've tried a bunch. I'll also have to add that the customer service is wonderful and super responsive. If you've got questions or concerns, or just want some insight, they will be on it right away! I'm excited for the direction my loyalty program will head in by utilizing this app on LoniaShoes.
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you!
April 21, 2022
I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give Thank you
Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide. So excited for our collaboration, Shadeeka.
March 10, 2022
Really great app, Best in market! Its allow all the features you can imagine with a very unique design that suitt perfect to new website. The Support is answering in several hours and take care the best of you! Highly recommend !
Thank you so much for your support. It means the world to us!
Jan. 25, 2022
Gameball looks like a very interesting application and I think it's a must for any kind of store. Although I just recently started to use it properly, I am confident with the help of Gameball, I can increase my engagement with the customers. Their customer service is top-notch!!
Thank you! It makes our day that we are able to provide you with 5-star service. Your feedback is greatly appreciated.
Jan. 21, 2022
Gameball is like a dream come true. A very good looking loyalty app that has alot of options and entertainment for our customers.
We are grateful for your feedback! It's our pleasure to provide the best possible service to our guests :) Thank you very much!