All reviews

Rating Breakdown

  • 5
    98% (1,742 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 89% (1,591)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2026

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks a lot! 😊 Happy to have you with us.

5 / 5 Share

Jan. 14, 2026

Friendly, fast and very helpful

Store

LIPZ.

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! 🙌 Glad the support was friendly and quick.

5 / 5 Share

Jan. 12, 2026

Zeus, John and Joseph provide excellent customer support. Always quick to respond, professional and thorough.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! 🙏 Happy to hear the whole team has been helpful and responsive.

5 / 5 Share

Feb. 10, 2026

Super Support from Zeus! So far all of the support team were fantastic and really helpful. Thank you

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks! 🐎 Really glad you had a great support experience.

5 / 5 Share

Jan. 11, 2026

This is a great app! Georgi was very helpful with the support my store required. I definitely recommend used this for your compliance needs for your store! 5/5! Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate it! 🙌 Glad Georgi could help and thanks for recommending us.

5 / 5 Share

Jan. 8, 2026

Great service, fast and helpful. Fixed our issue in 10 minutes. Thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! 🙌 Happy the issue was fixed quickly.

5 / 5 Share

Jan. 8, 2026

Excellent customer service from John- walked me through my questions and got me the answers I needed.

Store

My Store

Using app

26 minutes

5 / 5 Share

Jan. 7, 2026

John is kind and helpful. He is patience with all my questions and solved them quickly! Thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! 😊 John will be happy to hear this - glad everything got solved fast.

5 / 5 Share

Jan. 7, 2026

John did a great job helping me.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! 🙌 Glad John could help.

5 / 5 Share

Jan. 7, 2026

Very responsive !!

Store

RCL

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! 🍁 Happy we could respond quickly.

5 / 5 Share

Jan. 7, 2026

Really impressed. Had an email about an issue. had a clickable link to the live chat with a note of the issues already in the chat. Georgi was really helpful identifying what needed to be updated and giving me step by step tutorials of what needed doing and how exactly to do it. He was patient and helpful. Which is even better as we are on one of the lower plans.

Store

Peaty's

Using app

Over 6 years

Total reviews

6

Average rating

4.8

Developer Reply

Really appreciate this detailed feedback! 🙏 Glad Georgi could guide you step by step and make things clear.

5 / 5 Share

Jan. 7, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! 😊 Glad everything’s going well.

5 / 5 Share

Jan. 6, 2026

Great experience so far! Customer service is 10/10

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! 🐦 Love hearing that - happy the experience has been great so far.

1 / 5 Share

Jan. 6, 2026

made my website crash and is down now Shopify support cant restore

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello, we want to update our earlier response for clarity. After this review was posted, our team attempted to reach out multiple times through the contact details available to us, including different email addresses, but unfortunately we never received a reply. At the moment, the store is still live and we haven’t been able to identify any downtime or errors originating from our app. We genuinely wish we had the chance to look into this together at the time. When something breaks, our priority is always to jump in quickly and help resolve it - that’s what our support team does every day, and it’s reflected in the experiences shared across our other reviews here. If you’d still like us to take a look, our support team is ready and happy to help.

5 / 5 Share

Jan. 6, 2026

I love this app, It's easy to use and supporter quick response!

Using app

1 day

Total reviews

16

Average rating

4.3

Developer Reply

Thanks a lot! 🌱 Glad the app feels easy and support was quick.

5 / 5 Share

Jan. 5, 2026

Wow, I was quite lost as far as what I needed to do for compliance. John stayed on chat with me so patiently and made sure we went through all the steps. Thank you for helping us!

Store

Tealbee

Using app

About 2 hours

Total reviews

8

Average rating

4.8

Developer Reply

Thanks for sharing! 🙏 Happy John could walk you through everything patiently.

5 / 5 Share

Jan. 5, 2026

A reliable app that is constantly being upgraded, and their support team (especially John) is fantastic. They are always quick to respond and effective!

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Really appreciate it! ☕ Glad you’re enjoying the ongoing updates and fast support.

5 / 5 Share

Jan. 5, 2026

This is a must have app. Best support ever. use it to keep compliant!

Store

TJÅKKO

Using app

12 months

Total reviews

11

Average rating

4.3

Developer Reply

Thanks! 🙌 Happy to hear it’s been useful and supportive for compliance.

5 / 5 Share

Jan. 5, 2026

Great customer service from Georgi!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! 😊 Georgi will appreciate the shout-out.

5 / 5 Share

Jan. 5, 2026

excellent service

Store

Cuiraya

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! 🙌 Glad you had a great service experience.