Consentmo GDPR Compliance for Shopify

Consentmo GDPR Compliance

GDPR/CCPA Cookies Compliance,Web Accessibility & EU Withdrawal
Rating
5.0
Feedback
2,015
Reviews
Chart
#1,393
Shopify

All reviews

5 / 5 Share
Aug. 3, 2023

I like this app - Very helpful for staying compliant and helping me to understand. I worked with Georgi on a styling issue yesterday - He was very friendly and responsive!

Store Using app Total reviews Average rating
GREAT PLAINS INDUSTRIES About 2 years 12 5.0
Developer Reply

Hey there and thanks for the great review! We appreciate it a lot! 🙏 Enjoy using our app and if you need further help - Georgi will be here for you! 🧑‍💻

5 / 5 Share
Aug. 3, 2023

Works as it is supposed to work. Very easy installation and good customer service to make it compliant with regulations. They even check your website to make sure everything is set-up correctly. Highly recommended!

Store Using app Total reviews Average rating
melanojewelry Over 2 years 7 5.0
Developer Reply

Hello there and thanks for the nice review! 😊 We highly appreciate it! Enjoy using our service and if you need further assistance, you know where to find us. 😉

5 / 5 Share
Aug. 1, 2023

Good app. Works fine, and it is easy to set up. Also, really important, they have a good team helping with questions - within minutes. Good support. Thanks team!

Store Using app Total reviews Average rating
Shop im Picasso Museum Almost 2 years 3 5.0
Developer Reply

Hello there and thanks for the nice feedback! 🥰 We are doing our best to provide the best helpers in the Shopify app store, so your life can be easier! 💪 Enjoy using our app and if you need further help, you know where to find us! 😊

5 / 5 Share
Aug. 1, 2023

Great working cookie app! Everything you need and an awesome support team. No noticeable effect on page speed.

Store Using app Total reviews Average rating
woody Onlineshop 3 days 13 4.9
Developer Reply

Hello there and thanks for the awesome feedback about out app and performance on your site. 🤩 We are really glad to hear that! 🙌 Enjoy using our app and if you need further assistance, you know how to reach out support! 😉

5 / 5 Share
July 27, 2023

Had a very positive experience with Georgi through the App support chat when we encountered some issues - which were not related to Consentmo's app by the way. He was super helpful in investigating our issue and quickly was able to identify and fix it. Thank you!

Store Using app Total reviews Average rating
Archipelago Over 1 year 10 4.6
Developer Reply

Hello there and thanks for the positive feedback. 😊 We are very happy to hear that Georgi managed to help with your issue. 💪 Enjoy using our Consentmo app and if you need any further assistance, we will be here for you! 😉

5 / 5 Share
Oct. 25, 2024

Very good support. Georgi helped me add the language code into my new updated theme in minutes, very supportive as all the Consentmo staff usually do.

Store Using app Total reviews Average rating
The Traveler Art Over 3 years 8 4.6
Developer Reply

Hello there and thanks for the review and for sharing your experience with our support team here. 😊 They are really doing everything they can to provide better experience with our app and other ones that we integrate with. 🙌 If you need any further help, you know where to find us! 😉

1 / 5 Share
July 12, 2023

When looking for a cookie compliance solution, we were recommended Consentmo. Several months after implementing Consentmo, we noticed significantly skewed reporting in every one of our analytics dashboards. Being detrimental to accurate reporting across the business, especially conversion rate, we expended large amounts of resources to identify the cause. After weeks of testing and trying to isolate the problem, we identified Consentmo to be the issue. When a user denied cookies through the Consentmo cookie banner, every page visit would be logged as three sessions. This is an extremely urgent matter that we raised to Consentmo support. The team has yet to respond to our ticket in any meaningful way and it has been several days since a reply. This app is an integral part of compliance. We are very disappointed with how support has responded to our team raising a significant issue with the app.

Store Using app Total reviews Average rating
Madhappy 4 months 4 4.0
Developer Reply

Hello there, As we mentioned in the reply to your query, all the reports your team has communicated from the 10th of July onwards were not received on our support system. We only received this information today when you forwarded it to our email [email protected]. We have already replied to your queries and suggested a solution for one of the reports and asked for permission to check the second one. We look forward to your reply in our support channel at [email protected] :)

5 / 5 Share
July 11, 2023

Sehr gute App, die uns das Cookie-Consent-Management erleichtert hat. Wir sind ursprünglich zu Shopify gewechselt, um unsere Cookies rechtssicher zu gestalten. Dies ist uns nun mit der App möglich. Die App bietet auch einen super Kund:innensupport. Wir sind insgesamt sehr zufrieden mit der App und können sie weiterempfehlen. Zu empfehlen ist auch der Compliance Check aus der App heraus. Bei diesem prüft ein Mitarbeiter bzw. ggf. eine Mitarbeiterin die Compliance der Cookie App.

Store Using app Total reviews Average rating
Medi Know 4 months — —
Developer Reply

Vielen Dank für die ausführliche Bewertung! 🤩 Dies wird Händlern bei ihrer Entscheidungsfindung auf jeden Fall helfen! Viel Spaß mit unserem Produkt und wenn Sie weitere Hilfe benötigen, ist unser großartiges Support-Team für Sie da! 🦸‍♂️

5 / 5 Share
July 10, 2023

Really amazing customer service, they answered quickly and thoroughly and offered me a nice solution :)

Store Using app Total reviews Average rating
dais 12 days 15 5.0
Developer Reply

Hi there and thanks for the nice feedback! We are happy to hear that! 😊 Enjoy our app and hit us a message if you need anything! 😉

5 / 5 Share
July 10, 2023

The tool and the service are exceptionally great. I recommend it for every E-Commerce Store. The customer support is quick and competent.

Store Using app Total reviews Average rating
BRIDEMAKER Almost 2 years 1 5.0
Developer Reply

Hi there and thanks for the awesome review! We appreciate it a lot! 🙏 Enjoy using our service and if you need any help, our support team is available in chat and [email protected] 🧑‍💻

5 / 5 Share
July 10, 2023

Fijn en gebruiksvriendelijk. In de gratis versie zit eigenlijk alles wat je nodig hebt en kan je ook customizen. Wat echt heel fijn is, dat ze een compliance check doen. Zo weet je zeker dat alles goed staat.

Store Using app Total reviews Average rating
Harmonized About 1 hour 2 5.0
Developer Reply

Hartelijk dank voor de mooie beoordeling! 🥳 We stellen het zeer op prijs! 😊 Veel plezier met het gebruik van onze app en als je meer hulp nodig hebt, is ons ondersteuningsteam één chat verwijderd! 😉

5 / 5 Share
June 30, 2023

Very very easy to set up and use. Plugs right in to Shopify's Consent API making it very easy to get real cookie compliance online quickly. Support team is also very helpful and responsive!

Store Using app Total reviews Average rating
Jean Paul USA 14 days 7 5.0
Developer Reply

Wow, what a review! 🤩 Thank you so much for the great feedback, we appreciate it a lot! 🙏 Enjoy using the app and if you need any help, we are available in chat and email at [email protected] 🧑‍💻

5 / 5 Share
June 30, 2023

Absolutely fantastic customer service from Georgi, helped me get the app up and running. Would recommend.

Store Using app Total reviews Average rating
Hestan Culinary EU 8 months 1 5.0
Developer Reply

Hi there and thanks for the awesome review! 😊 We appreciate it a lot! 🫶 Enjoy using the app and if you need further assistance - Georgi will be able to help again! 😉

5 / 5 Share
June 20, 2023

Gute App mit allen Funktionen, die man braucht. Perfekter und kompetenter Support. Absolut zu empfehlen!! Vielen Dank :)

Store Using app Total reviews Average rating
Herbis Natura About 21 hours 1 5.0
Developer Reply

Wow, vielen Dank für die tolle Bewertung! 🤩 Wir wissen das sehr zu schätzen! 🥰 Viel Spaß bei der Nutzung unserer App. Wenn Sie Hilfe benötigen, steht Ihnen unser Support-Team per Chat und E-Mail unter [email protected] zur Verfügung 😊

5 / 5 Share
June 22, 2023

Very friendly and fast service. We had some issues in the coding when integrating the app with our translation tool, and Zeus was excellent in solving our issue. He immediately had a software engineer look into it, and in no time they found the issue and solved it. 100% recommend the app to anyone mainly because of the excellent customer service. Unusual to find such great support. Thank you.

Store Using app Total reviews Average rating
Robinsun 6 days 7 3.3
Developer Reply

Hello there and thanks for the updated and still awesome review! 😊 You made our day again! ✨ Enjoy using our app and if you need any additional help, you know how to reach Georgi and Zeus! 🦸🦸

5 / 5 Share
June 19, 2023

Absolutely super support from Georgi today. Very responsive chat and all issues resolved within a short space of time. Delighted that we're now fully GDPR compliant and it's one less thing to worry about!

Store Using app Total reviews Average rating
This is Knit 20 days 5 5.0
Developer Reply

Hello there and thanks for the awesome review! 🤩 🥳 We appreciate it more than you can imagine! 🙏 Enjoy using the app and if you need any additional help from us, Georgi will be happy to Assist again! 🦸

5 / 5 Share
June 11, 2023

After evaluating MANY different GDPR+etc. cookie compliance apps, this one is the only one that met all my requirements. As a bonus, the developers are extremely accessible and helpful by email support. They helped me with custom code samples that I applied to my theme to ensure that custom tracking code I had (for other third-party services) were staying in compliance. I also love that the app can use IP-based geolocation to show the relevant notices ONLY to visitors for whom it is relevant. In my case, that means most of my visitors don't get nagged by a cookie consent banner at all (yay!) AND I stay in full compliance (double yay!).

Store Using app Total reviews Average rating
Oolie 6 months 1 5.0
Developer Reply

Hi there and thanks you very much for the awesome review! 🤩 We are thrilled to hear your positive feedback and experience with the app! 😊 Enjoy using it and if you need any further assistance - you know where to find us! 🧑‍💻

5 / 5 Share
June 8, 2023

Very helpful customer service. They answered immediately and were very helpful. I would recommend their services anytime.

Store Using app Total reviews Average rating
Kuratist 10 months 10 5.0
Developer Reply

Hello there and thanks for the great review! 😊 We really appreciate it! 🙏 Enjoy using our app and if you need any further assistance, you know how to get in touch! 🤘

5 / 5 Share
June 1, 2023

Great and fast customer support. So far so good. The installation process was simple and we were provided with very detailed instructions and great support.

Store Using app Total reviews Average rating
Fajas Colombianas Sale 40 minutes 3 5.0
Developer Reply

Hello there and thanks for the amazing review! 🤩 It means a lot to us! 😊 Enjoy using our app and if you need any further assistance, you know where to find us. 😉

5 / 5 Share
May 26, 2023

great app & customer service. received super fast support for some help with extra added css, to get an issue fixed

Store Using app Total reviews Average rating
Nucosmetic 16 days 5 4.4
Developer Reply

Hi there and thanks for the nice review! 😍 We really appreciate it! 🙏 Enjoy using the app and if you need any further assistance, we will be happy to help again. 😉

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