Pandectes GDPR Compliance

Great support from Konstantinos

Such a good support service. Everything what you wish for: quick, efficient, friendly.

Always so quick to get back to me and really clear with any information provided.

Great app - perfect for our needs. Self-guided onboarding is excellent. And when we did have some queries the online support was FAST and PROFESSIONAL (Marios). Highly recommended.

amazing service. helped me through easy steps. No gaps for confusion.

Fantastic support — even on the free plan I honestly did not expect this level of support. The team responded very quickly, explained everything clearly, and even offered to send a collaborator request and set up the required GDPR/CCPA elements directly in my Shopify store. What impressed me the most is that they helped me while I am still using the free Basic plan. Many companies would push you to upgrade to a paid plan first, but Pandectes did not do that. They reviewed my store, helped set up the Data Subject Request page, confirmed the Do Not Sell My Data setup, checked the consent banner, and made sure everything was working correctly. This is a fantastic service and truly professional support. It is rare today to find a company that is willing to give so much attention, go into the system, and help configure things properly for you especially without forcing an upgrade. I am very grateful for the help and highly recommend Pandectes GDPR Compliance to any Shopify store owner who wants a serious and reliable privacy/GDPR solution.

Super appli et merci beaucoup à Nathalie qui a pris le temps de m'accompagner et me faciliter le réglage de la banniere jusquà ce que ma configuration soit parfaite

Apoio técnico rápido e eficiente.

great app, super easy to use. Ermis was very helpful in setting everything up, and gave us some very usefull advice

Ermis was phenomenally helpful and detailed when it comes to resolving our concern (conflict between the website and the app). And he was patient with a series of ongoing questions until we tried to resolve the error. Thanks!

I had issue with declaration and i got fast support from Ermis, and found solution very fast.

The team at Pandectes has been exceptional from start to finish. I’ve rarely encountered a support team that is as responsive, proactive, and knowledgeable. Nikos went above and beyond throughout the implementation process, ensuring every detail was accounted for and taking the time to answer all of my questions thoroughly and patiently. His expertise was invaluable in helping us understand which requirements were necessary, which were not, and how different decisions could impact Shopify functionality. The level of support, guidance, and attention to detail provided by the team made the entire setup process seamless and stress-free.

My store was struggling with compliance, and we finally found a solution that worked with our nuanced architecture when installing Pandectes. Their interface is sleek, and allows you to create a flexible and beautiful cookies banner. They are constantly staying up to date and email you about any new compliance changes and their solutions that address them. Their support is AMAZING, I worked with Ermis who was knowledgeable, friendly and helpful throughout our compliance check. I appreciate their response time, instructions and support in making sure we meet legal standards for tracking.

Needed help with CSS to make sure the consent box matched my site's aesthetics and Marios was perfectly helpful :) Really fair pricing and comprehensive features for a Compliance app

Very friendly customer support that "digs deeper" into the webshop set-up to get everything right.

Great support from Marios to be GDPR compliant

I had a great experience with Pandectes GDPR Compliance. The app is very complete, easy to use, and has been extremely helpful in setting up the necessary GDPR compliance features for my store. I would also like to give special thanks to Ermis, who provided excellent support throughout the entire setup process. He was very patient, attentive, and knowledgeable, guiding me step by step and helping me build the correct setup for my store. I highly recommend both the app and their support team!