Gelato: Print on Demand
All reviews
Review RSS feed
Gelato is a reliable print-on-demand service with excellent quality for fine art prints. The EU-based production ensures fast delivery and consistent results, especially on matte papers. The platform integrates smoothly with online stores and makes the entire fulfillment process simple and efficient.
Hi, Thank you for the great review, we really appreciate it. If you have any questions or concerns, feel free to reach out anytime. Best regards, Kyle Gelato Support Team
Super app et très réactif en cas de problème de livraison
Bonjour, Un grand merci pour cet avis 5 étoiles ! Nous sommes ravis d'apprendre que vous trouvez notre application "Super" et que vous appréciez la réactivité de notre équipe en cas de problème de livraison. Votre succès est notre priorité, et nous mettons tout en œuvre pour que la production et la logistique se déroulent aussi bien que possible, même lorsque des imprévus surviennent. Merci de faire confiance à Gelato ! Cordialement, Michal Gelato Support Team
Horrible customer service. Constantly 'busy' live chat that doesn't get back to you. Constant payment issues. Constant problems with the actual app. When creating a product, there is a good chance it will miss something when publishing. This will include things like photos and variants. Very frustrating to use. The Gelato+ membership allows them to set very expensive RRP prices to force you to use Gelato+. Edit: 3 days I waited for a reply for a serious problem. They sent me a generic email which didnt help, and told ther my other issues where a "work in progress" and I had to figure out myself A custome made an order and then Gelato removed the product from shipping to my country. EDIT: NO one has bothered to contact me or get back to me, so I cancelled my subscription and moved to Printify. The time it will take to move everything over will be worth not having to dealing with this company and their buggy app.
Hello, Thank you for your feedback. We are truly sorry to hear about your experience with our app stability and the delays in our support response times. This is not the level of service we strive to provide. We are constantly working to improve our publishing tools and communication, and your comments regarding these technical hurdles are very helpful for our team. While we are sorry to see you go, we appreciate the honest insight into where we can do better. If you would like to share any further details regarding your experience, please contact us at [email protected]. Best regards, Michal Gelato Support Team
Setup has been very easy and user friendly.
Hi there, Thank you so much for your 5-star review. We’re really happy to hear that the setup has been easy and user friendly for you. If you ever need help or have any questions as you continue building your store, we’re here for you. Thanks again for choosing Gelato. Kind regards, Michal Gelato Support Team
I love the step by step guidance and for a new user it has been a great help, also love the product available and freedom to express my ideas.
Easy & intuitive
Hi there, Thank you so much for your positive rating! We truly appreciate your support and are happy to know you’re satisfied with your experience. We hope you continue enjoying our services for all your printing needs. Best regards, Andrzej Gelato Support Team
WORKS AMAZING!
Hello, Thank you so much for leaving us a positive rating! We're happy to know you had a good experience with Gelato and appreciate your support. Best regards, Andrzej Gelato Support Team
Very nice
Hi there, Thank you so much for your positive rating! We're happy to know you had a good experience with Gelato and appreciate you taking the time to support us. Best regards, Andrzej Gelato Support Team
supper
Hallo Vielen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen, und sind begeistert, dass Sie mit unserer Erfahrung zufrieden sind. Ihre Rückmeldung motiviert uns, weiterhin weltweit hochwertige und nachhaltige Druckdienstleistungen anzubieten. Mit freundlichen Grüßen, Andrzej Gelato Support Team
Buena calidad en prendas y excelente servicio de impresión. Una vez que uno conoce el sistema, resulta fácil crear nuevos productos.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.